Fraudulent emails directing users to submit their CWL account information have been reported. UBC IT never initiates unsolicited requests for usernames, passwords or any other personal information. Do not reply to this email, click on any links or fill out any online forms with your account information. Instead, please forward a copy of the email including full headers to firstname.lastname@example.org and then delete it from your Inbox or mobile phone. If you think you may have submitted your CWL account credentials, go to myAccount and login and change your password immediately. Please remember to notify email@example.com of the possible temporary breach of your CWL account.
For your reference, copies of the fraudulent emails are included below:
From: The University of British Columbia
Date: 8 March 2010 3:36:33 PM PST
To: undisclosed recipients: ;
Your mailbox has exceeded the storage limit which is 20GB as set by your administrator, you are currently running on 20.9GB,you may not be able to send or receive new mail until you re-validate your mailbox.
To re-validate your mailbox please click the link below:
If the link above don’t work please copy and paste the link below to your browser window
The University of British Columbia
2329 West Mall, Vancouver, BC Canada V6T 1Z4
tel 604.822.2211 (Directory Assistance) | e-mail firstname.lastname@example.org
Ã‚Â© Copyright The University of British Columbia, all rights reserved.
Subject: WebCT Service Helpdesk
Thread-topic: WebCT Service Helpdesk
Your mailbox has exceeded one or more size limits set by your administrator.
Your mailbox size is 239787 KB. Mailbox size limits:You may not be able
to send or receive new mail until you reduce your mailbox size.
To re-set your SPACE on our database prior to maintenance on your INBOX:
WebCT Service Helpdesk