Fraudulent Email Alert January 27, 2010

Fraudulent emails directing users to submit CWL account information have been reported. UBC IT never requests you to respond with usernames, passwords or any other personal information via the internet or email. Do not fill out any form or reply to any email with of your account information. Instead, please forward a copy of the email including full headers to security@ubc.ca and then delete it from your Inbox or mobile phone. If you think you may have submitted your CWL account credentials, go to myAccount and login and change your password immediately.

For your reference, the fraudulent email text is included below:

To: undisclosed-recipients:
Subject: Fill Your Information

Dear mail.ubc.ca,

We would like to inform you that we are currently carrying out scheduled maintenance and upgrade of our mail.ubc.ca mail service and as a result of this our webmail.ubc.ca client has been changed and your original password will reset. We are sorry for any inconvenience caused.

To maintain your ubc.ca account, you must reply to this email, immediately and enter your current password here (…….)Failure to do this within 48 hours will immediately render your mail.ubc.ca account deactivated from our database. Thank you for using the mail.ubc.ca account!

“MAIL.ubc.ca ACCOUNT SUPPORT TEAM”.
©MAIL.ubc.ca ACCOUNT ACCOUNT ABN 31 088 377 860 All Rights Reserved.E-Mail:Account Maintenance