Fraudulent Email Alert November 16, 2009

Fraudulent emails directing UBC recipients to open a Zip attachment have been reported. UBC IT never sends unsolicited attachments, such as Zip or EXE files. Do not open the email attachment. Instead, please forward a copy of the email including full headers to security@ubc.ca and then delete it from your Inbox or mobile phone.

If you have already opened the Zip file you may want to do the following:

  • Immediately update your virus definitions for your anti-virus software and run a full scan for any viruses.
  • If you don’t have anti-virus installed, you can run a free virus-scanner such as HouseCall to determine if your computer has been infected.
  • Refer to our basic security practices or contact the Help Desk for further information.

For your reference, the fraudulent email text is included below:

From: Automatic Email Delivery Software [mailto:postmaster@interchange.ubc.ca]
Subject: Delivery reports about your e-mail

Dear user ,

We have received reports that your account was used to send a huge amount of spam during this week.
Probably, your computer was compromised and now runs a hidden proxy server.

Please follow the instructions in the attached text file in order to keep your computer safe.

Virtually yours,
The interchange.ubc.ca support team.