Fraudulent emails directing UBC recipients to open a Zip attachment have been reported. UBC IT never sends unsolicited attachments, such as Zip or EXE files. Do not open the email attachment. Instead, please forward a copy of the email including full headers to firstname.lastname@example.org and then delete it from your Inbox or mobile phone.
If you have already opened the Zip file you may want to do the following:
- Immediately update your virus definitions for your anti-virus software and run a full scan for any viruses.
- If you don’t have anti-virus installed, you can run a free virus-scanner such as HouseCall to determine if your computer has been infected.
- Refer to our basic security practices or contact the Help Desk for further information.
For your reference, the fraudulent email text is included below:
From: Automatic Email Delivery Software [mailto:email@example.com]
Subject: Delivery reports about your e-mail
We have received reports that your account was used to send a huge amount of spam during this week.
Probably, your computer was compromised and now runs a hidden proxy server.
Please follow the instructions in the attached text file in order to keep your computer safe.
The interchange.ubc.ca support team.