12:30 Outage Update: Main storage systems outage September 27, 2009

Following an outage on one of our main storage systems, the following systems have been restored to service:

WEBCT Vista – CTConnect, access to courses
CWL – authentication
UBC Exchange E-mail – Web access to Exchange
Interchange – mail service access
MyUBC – various portal sites
Library – various systems
UBC Events Calendar
Enrollment Services
Pinnacle – Voice/Telephony inventory system
Network Management – Transmogrifier

The following services are still currently unavailable:

Network Management – NetID, DNS updates
Human Resources – MSP sites and related services
Finance – financial system and related services

Technical staff are working towards resolving the issues with services still unavailable. Estimated time of restoral of remaining services is 13:30. Next update will be posted after 13:30 September 27, 2009