11:30 Outage Update: Main storage systems outage September 27, 2009

Following an outage on one of our main storage systems, the following systems have been restored to service:

CWL – authentication
UBC Exchange E-mail – Web access to Exchange Interchange – mail service access

The following services are still currently unavailable:

WEBCT Vista – access to courses
MyUBC – various portal sites
Pinnacle – Voice/Telephony inventory system Library – various systems Finance – financial system and related services Human Resources – MSP sites and related services UBC Events Calendar Network Management – Transmogrifier

Technical staff are working towards resolving the issues with services still unavailable. Estimated time of restoral of remaining services is 12:00. Next update will be posted after 12:15 September 27, 2009