10:00 Outage Update: Main storage systems outage September 27, 2009

Due to an outage on one of our main storage systems the following services are currently unavailable:

WEBCT Vista – access to courses
MyUBC – access to Webmail and related portal sites
Interchange Email – POP and IMAP access
Pinnacle – Voice/Telephony inventory system
Library – various systems
Finance – financial system and related services
Human Resources – MSP sites and related services
UBC Events Calendar
CWL – some applications which use CWL services for authentication may be unavailable
Network Management – Transmogrifier
UBC Exchange E-mail – Web access to Exchange
The underlying source of the issue has been identified and technical staff working towards resolution. Estimated time of restoral of services is 11:00. Nex update will be posted at 11:00 September 27, 2009