From: 21:22 Thursday, January 2, 2014
To: 06:13 Friday, January 3, 2014
Reason: One of the core Vancouver routers was causing BGP route flaps
starting at the above time. Technicians and the vendor were called
in for assistance. A hardware swap of a card was scheduled and
completed between 05:00 – 06:00 Jan 3.
Effects: A number of BCNET network customers in the Vancouver area
may have experienced intermittent access to the Internet during
the above time as route flaps occurred.
Services have stabilized as of 06:13 with the hardware swap.
Contact: Please contact the BCNET Network Operations
Centre at 604-822-1348 option 3 or email@example.com
when network problems are experienced outside of
a maintenance window.