Please report network problems or issues through the normal channels during the holiday season:
604.822.1348 option 3 to report a network problem
604.822.1348 option 2 for a current status report
The Network Operations Centre are available for network monitoring, trouble ticket reporting, and incident escalation throughout the season.
Limited technical staff are available regular business hours and days.
Statutory holidays are December 25, 26 and January 1 with staffing returning to normal as of January 6th.
There are no BCNET scheduled network maintenance activities for this period.
The BCNET Administration office is closed December 19 to January 1st inclusive. Telephone calls and emails will be periodically monitored.
BCNET wishes you and your families a safe and happy holiday and a successful 2014!