Resolved – Technical issue with email from Enrolment Services – October 23, 2013 17:20

On October 22, 2013 Enrolment Services office sent emails regarding changes to students course registration for previous sessions at UBC. This email was sent in error due to a technical issue which has now been identified by UBC Information Technology.

We apologize for any inconvenience these email messages has caused. The technical issue did not impact any UBC student record and no changes were made to a student’s UBC transcript, credential, course grades or fees. This email was sent from UBC and was not a phishing attempt and no sensitive personal information was compromised.

If you have questions regarding the email you received please contact Enrolment Services office directly:

Alumni, current Graduate and Post-Baccalaureate Students and Okanagan students – reply to this email at

Current Undergraduate Students – contact your Enrolment Services Professional (ESP). To find your ESPs contact details in your SSC account under “Personal Info” > “UBC Contacts.”

Thank you for your understanding and patience with this matter.