Fraudulent emails directing users to submit email account information have been reported. UBC IT never requests username and passwords to be sent via email. Do not reply or give any account information. Instead, please forward a copy of the email including full headers to firstname.lastname@example.org and then delete it from your Inbox or mobile phone. If you did respond to the email, go to myAccount and change your password as soon as possible.
For your reference, the fraudulent email text is included below:
Subject: Confirm Your University of British Columbia Email (Service Upgraded)
This is to inform you that we are carrying out a site upgrade, as a mailbox subscriber, we are carrying out a (inactive email-accounts)
clean-up process to enable service upgrade efficiency.
Please be informed that we will delete all mail accounts that are non functioning. You are to provide your email account details as
follows (This will confirm your University of British Columbia mailbox Login/usage Frequency):
*Date of birth:
Failure to do this, your email address will be deactivated from our database.
The University of British Columbia
2329 West Mall, Vancouver, BC Canada V6T 1Z4