The Information Technology Service Centre (ITSC) Contact Center will be migrated to UBC’s new contact centre solution on Tuesday, October 8th. The ITSC Contact Centre is closed during this period, and this implementation will not result in a service outage. It will open for regular service on Tuesday, October 8th at 7:30am.
IMPORTANT ANNOUNCEMENT: This website will be decommissioned after July 18, 2022
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Posted on June 20, 2022
The UBC IT Bulletins site will no longer be updated after July 18, 2022 and users will need to visit its replacement, the UBC IT Status Page at https://status.it.ubc.ca, where they can view or subscribe to status updates and incident notifications.
UBC IT Bulletins was kept as a legacy site in order to temporarily maintain RSS feeds and intended to provide users time to switch their subscriptions to the Status Page channels.
Before the decommission date of July 18, 2022, we recommend visitors go to https://status.it.ubc.ca to begin subscribing to the new notifications the Status Page has to offer. For our enterprise-level services, users can now subscribe in multiple ways that now include push notifications:
- SMS
- Slack integration
- Webhooks
- RSS feed
- Custom Embed via Status API
ITSC Contact Centre Implementation October 8, 2013 6:00 to 7:30 PT
By admin on October 7, 2013
Posted in General, Voice Services