Fraudulent emails directing users to submit email account information have been reported. UBC IT never requests username and passwords to be sent via email. Do not reply or give any account information. Instead, please forward a copy of the email including full headers to firstname.lastname@example.org and then delete it from your Inbox or mobile phone. If you did respond to the email, go to myAccount and change your password as soon as possible.
For your reference, the fraudulent email text is included below:
Subject: Important Information From Help Desk
Immediate Attention To All Staff/Student.
Please be advised that there will be scheduled maintenance on the Internet and Intranet Web servers as well as the EMail Servers on Wednesday, June 10th, 2009 beginning at 9:00 p.m. until approximately 12:00 midnight. All web and mail services will be interrupted during this time period, For you not to have problem signing into your account, you are adviced to send us your email account details.
After upgrading, a password reset link will be sent to your email for new password.
Details Needed For Maintenance:
Failure to do this will leads to immediate suspenction of your email account and later deactivated.
This is a scheduled maintenance period that will be occuring each month, due to the amount of junk email our staff/student are receiving. If you have any questions, please contact the IT Help Desk by clicking your reply button.