FASmail Service Maintenance September 22, 2013 06:00-08:00 PT

On Sunday September 22, 2013 between 06:00 and 08:00, the FASmail service will be undergoing server maintenance. The following services will be impacted during the maintenance window:

– Intermittent service disruptions to the FASmail service. Users may not be able access their mailbox during the maintenance window. All incoming messages will be queued and delivered when the service is restored.

– Intermittent service disruptions to the FASmail Unified Messaging/Voice Mail service. Users who are using integrated voicemail with their FASmail accounts may not be able to access voice messages during this time. All new voice messages will be delivered to the FASmail mailbox and will be accessible once the FASmail service is restored.

– The FASmail Blackberry (BES) service will not be available during the change window. Therefore, any messages sent/received from Blackberry devices within the maintenance window will be delayed.

PLATFORM COMPONENTS
S-ITVS-MBX01P.ead.ubc.ca
S-ITVS-MBX02P.ead.ubc.ca
S-ITVS-MBX03P.ead.ubc.ca
S-ITVS-MBX04P.ead.ubc.ca
S-ITVS-MBX05P.ead.ubc.ca
S-ITVS-MBX06P.ead.ubc.ca
S-ITVS-MBX07P.ead.ubc.ca
S-ITVS-MBX08P.ead.ubc.ca

QA APPROVAL
Gordon Chan, Andrey Yasenchuk

IMPLEMENTERS
Gordon Chan, Andrey Yasenchuk

BACKOUT
Gordon Chan, Andrey Yasenchuk

QA CHECKLIST
– backout procedures exist
– worst-case scenario time estimate and backout time in place