Hospital PBX Caller ID Issue March 27, 2012 08:00 PT UPDATE

Subscribers with analog phones on the UBC Hospital switch have reported that caller ID is not functioning. This issue is limited to the 9316 analog sets. UBC IT is still investigating this issue. The estimated time for resolution is unknown.

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Voice Mail Maintenance March 27, 2012 05:00 – 06:00 PT

UBC IT will be performing maintenance on the voice mail system between 05:00 and 06:00 on March 27, 2012. No service interruptions or impacts are expected.

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Hospital PBX Caller ID Issue March 26, 2012 18:00 PT UPDATE

Subscribers with analog phones on the UBC Hospital switch have reported that caller ID is not functioning. This issue is limited to the 9316 analog sets. UBC IT is still investigating this issue. The estimated time for resolution is unknown.

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Totem Field Studios Network Upgrade March 26th, 2012 06:00 – 07:00 PT

Network maintenance is being performed on the Totem Field Studios Building Network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Monday, March 26th between 06:00-07:00, all user network services will be unavailable as the backbone and user ports are migrated, and the connectivity is verified.

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Exchange 2010 Mail Delivery Delays at 4:30 PT March 25, 2012 – Resolved

Some Exchange 2010 users may have experienced intermittent issues with connecting to smtp.exchange.ubc.ca and some email delivery delays this morning. The service is back to normal as of 7.03 AM. Technicians continue to work on addressing the root cause.

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Exchange 2010 Mail Delivery Delays at 4:30 PT March 25, 2012

Some Exchange 2010 users may experienced intermittent issues with connecting to smtp.exchange.ubc.ca and some email delivery delays this morning. Technicians have been contacted to investigate the issue. No ETR can be given at this time.

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Hospital PBX Caller ID Issue March 23, 2012 09:30 PT UPDATE

Subscribers with analog phones on the UBC Hospital switch have reported that caller ID is not functioning. This issue is limited to the 9316 analog sets. UBC IT is still investigating this issue. The estimated time for resolution is unknown.

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UBC Hospital Telephone Outage March 23, 2012 RESOLVED

The issues with outbound phone service at the UBC Hospital switch has been resolved. If you are still having any issues, please contact 611 or (604) 822-2101.

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UBC Hospital Telephone Outage – 00:40 PT March 23, 2012

The UBC Hospital switch has experienced an unexpected service outage. Outbound phone service is currently unavailable. Telus technicians has arrived at UBC Hospital to further investigate issue. We will post any updates as they become available.

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UBC Hospital Telephone Outage — Mar 23 12:40 PT

The UBC Hospital switch has experienced an unexpected service outage. Phone service is currently unavailable. Telus technicians have been notified and are working on the issue. We will post any updates as they become available.

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