Finance Terminal Server Outage May 21, 2011 10:00-11:00

The Finance Terminal Server will not be available from 10:00 to 11:00 on Saturday, May 21st, 2011. During this outage window, Finance staff will not be able to access the resources on the Financial Services domain using the Finance Terminal Server.

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UBC-TELUS-SHAW Phone Interconnect Issue May 20, 2011 10:30

It is currently not possible to dial non-UBC phone numbers hosted by SHAW. TELUS has reported that there is a system-wide interconnect problem currently between SHAW and TELUS, and they are investigating. Time to resolution is unknown.

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UBC FatPort wireless network decommissioning May 20, 2011 at 00:00

As of May 20, 2011, UBC IT will decommission the FatPort wireless hotspot service that is currently available at all facilities covered by UBC wireless. Utilization of this service has declined over the last year due to the rollout of the ubcvisitor service and CWL guest accounts. The service will continue to function until 00:00 […]

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Fraudulent Email Alert May 19, 2011

Fraudulent emails warning users that their email account requires upgrading and directing them to submit CWL or login information have been reported. UBC IT never initiates unsolicited requests for usernames, passwords or any other personal information. Do not reply to this email, click on any links or fill out any online forms with your account […]

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Voice System (Angus PBX) Issue May 17, 2011 19:40

The Voice System (Angus PBX) Issue has been resolved as of 7:40 pm on May 17, 2011.

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Voice System (Angus PBX) Issue May 17, 2011

A technical issue is currently affecting the Angus PBX, impacting approximately 45 subscribers. UBC IT is investigating the issue; the resolution time is anticipated to be approximately 7:30pm May 17th.

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Satellite Server Maintenance May 17, 2011 06:00-09:00

The Satellite service that manages patches for Red Hat Enterprise Linux (RHEL) servers will be unavailable from 06:00 to 09:00 on Tuesday, May 17th due to service maintenance. System administrators of RHEL servers registered with the satellite service (satellite.it.ubc.ca) will be unable to query or apply patches or updates during the maintenance window. Administrator web […]

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Voice System Maintenance May 16, 2011 23:15-23:45

UBC IT will be performing maintenance on the Angus PBX from 23:15 to 23:45 on May 16, 2011. In order to resolve a system stability problem, a reboot of the switch is required. All telephone services hosted on the Angus PBX will be unavailable for 5 minutes during the change window, while the switch restarts.

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MyDNS Service Upgrade, May 14, 2011 17:00-18:00

The MyDNS management interface at https://mydns.ubc.ca will be unavailable between 17:00 and 18:00 on Saturday May 14th. This outage is required to apply cumulative patch P5 which will improve the security and monitoring features of the MyDNS system. If during this maintenance window any emergency DNS or DHCP changes are required please contact the ITSC.

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Earth and Ocean Sciences network issue resolved May 13 ,2011 16:00

The network issues have been resolved.

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