Mail-Relays Message Delays – January 25, 2011

Please be aware that messages sent through the mail-relay servers may result in a “451 4.7.1. Service Unavailable – Try again later” error or may be delayed due to high volume. Any campus e-mail servers that send messages through the mail-relays may be potentially impacted.

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FASmail service is restored January 24, 2011 15:25

FASmail service is restored as of 15:25 on January 24, 2011.

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FASmail service is currently experiencing issues January 24, 2011 – 14:09

The FASmail service is currently experiencing issues which may cause www.mail.ubc.ca to be unreachable or logged in sessions to be disconnected. This issue has been reported by both on campus and off campus users; however, not all FASmail users are affected. This has been reported to the technical team, and they are currently working on […]

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Phone System Maintenance (Cisco VoIP) January 21, 2011 17:00-18:00

UBC IT will be performing upgrades to the University’s Cisco VoIP infrastructure during this change window, which supports the phone system. No outages or service impacts are anticipated.

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CWL myAccount Maintenance January 21, 2011 09:00 – 10:00

CWL myAccount service will be undergoing maintenance between 09:00-10:00 on Friday, 21st January 2011. Customers are not expected to experience any outage during the maintenance window.

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UBC.ca Website Maintenance January 20, 2011 13:00-15:00

UBC.ca website will be undergoing maintenance on January 20th, between 13:00 and 15:00. The website will remain available during the maintenance window.

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Interchange Maintenance January 19, 2011 10:00-11:00

UBC IT will be performing maintenance on the Interchange mail system on January 19, 2011 from 10:00 to 11:00. No service interruptions or impacts are expected.

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Faculty Service Centre access issues resolved Tues. January 18, 2011 20:47

The Faculty Service Centre access issue has been resolved. The system is accessible from all IP addresses again.

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Faculty Service Centre access issues Tues. January 18, 2011 19:00

The Faculty Service Centre is not reachable from certain IP addresses. Support staff are looking into this issue and hope to have it resolved as soon as possible.

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HA PBX issue resolved January 17, 2011 20:45

The HA PBX issue has been resolved as of 20:45 Jan 17, 2011. All 60 analog phones are back in operation.

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