BCNet Prince George Outage April 17, 2011 05:42 – Ongoing

From: 05:42 Sunday, April 17, 2011 To: ongoing Reason: A fiber cut near Prince George has affected all network services for the area. Suppliers have been notified and are working to resolve the Problem. No estimated time of repair is available. Effects: All services for Prince George customers are affected. Contact: Please contact the BCNET […]

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RISe System Update April 16, 2011 01:00 to April 18, 2011 05:00

RISe will not be available from Saturday April 16, 2011 at 01:00 to Monday, April 18, 2011 at 05:00 due to a system upgrade. During this outage window, access to RISe modules, updates to researcher and user profiles and ExR (Extended Reporting) will be unavailable. For more information or RISe System issues outside this outage […]

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BCNET DMP-AV Network Outage April 16, 2011

From: 09:09 Saturday, April 16, 2011 To: 09:20 Saturday, April 16, 2011 Reason: During a planned maintenance this morning we accidentally caused a layer 2 loop in the network. Even though this loop was isolated to the DMP-AV Network, other services sharing the same links would have been affected as well. During that time there […]

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VGH Network connectivity Upgrade – Apr. 16, 2011, 07:00-08:00

The link from VGH to UBC will be upgraded from 1Gbps to 10Gbps. Network connectivity between VGH and UBC will be down for 15 minutes during this maintenance window.

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Faculty of Medicine DMP AV Network Maintenance April 16, 2011 08:00 – 09:00

The Faculty of Medicine Distributed Medical School AV network service between UBC Vancouver and UBC Okanagan is being moved from the Shaw link to the BCNET link. There is not expected to be a service interruption.

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UBC FASmail Service Maintenance April 14, 2011 17:00 – 18:00

On April 14th between 17:00 and 18:00, FASmail (Exchange 2010) service will be undergoing minor maintenance. No outage or customer impact is anticipated.

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Interchange IFA Package Renewals – April 14, 2011 13:45 – 15:00

To ensure that Interchange IFA (Faculty & Staff) accounts do not expire before they have been fully transitioned to FASmail, on April 14, 2011 between 13:45 and 15:00, UBC IT will be renewing all active Interchange-For-All (IFA) accounts indefinitely. UBC IT will be working with individual departments to move users to the new service over […]

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Update: BCNET Peering Service Degradation – Apr 13/11

From: 15:04 Wednesday, April 13, 2011 To: 19:55 Wednesday, April 13, 2011 Reason: A hardware failure occurred at the Seattle Internet Exchange (SIX). Suppliers were notified and installed a replacement. Effects: Vancouver area customers who have significant traffic on the BCNET Peering Service had degraded network performance during this time. All services have returned to […]

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BCNET Peering Service Degradation – Apr 13/11

From: 15:04 Wednesday, April 13, 2011 To: ongoing Reason: A problem has occurred at the Seattle Internet Exchange (SIX). Suppliers have been notified and are currently investigating. Effects: Vancouver area customers who have significant traffic on the BCNET Peering Service have degraded network performance at this time. Major sites affected are SFU UBC All network […]

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EFM Survey Tool is available April 13, 2011 10:50

EFM Survey Tool service has been restored as of 10:50.

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