Exchange Service Maintenance – April 19, 2012 10:00 PT – April 20, 2012 10:00 PT

On April 19, 2012 10:00 to April 20, 2012 10:00 PT, the Mercury service will be undergoing minor maintenance. No outage or customer impact is anticipated.

[Continue Reading...]

Exchange 2007 EAD domain issues accessing Outlook email client โ€“ 15:45 April 18, 2012 PT Resolved

The issues affecting Exchange 2007 users that connect to EAD were resolved at approximately 15:45. If you are still experiencing issues, please ensure that your email profile is configured correctly using the documentation available here: http://www.it.ubc.ca/service_catalogue/email_calendaring/FAS/setupdocs.html

[Continue Reading...]

Fraudulent Email Alert April 17, 2012

Fraudulent emails warning users that their email account requires maintenance and directing them to submit CWL or login information have been reported. UBC IT never initiates unsolicited requests for usernames, passwords or any other personal information. Do not reply to this email, click on any links or fill out any online forms with your account […]

[Continue Reading...]

Exchange 2007 EAD domain issues accessing Outlook email client โ€“ 08:30 April 18, 2012 PT

There are isolated reports of issues affecting some Exchange 2007 users. The Email team has determined the cause of the issue and is investigating resolution options. This issue only affects Mercury Exchange 2007 users that are connected to the EAD domain (directly or via VDI). More information will be posted here soon. In the interim, […]

[Continue Reading...]

Exchange 2007 issues accessing email through Outlook email client โ€“ 17:15 April 17, 2012 PT Resolved

Some Mercury Exchange 2007 users experienced access issues with their email using the Outlook email client. The Email team has resolved this issue at 17:15 April 17, 2012 PT. We apologize for the inconvenience this has caused.

[Continue Reading...]

Exchange 2007 issues accessing email through Outlook email client – 13:45 April 17, 2012 PT

Some Mercury Exchange 2007 users are reporting issues accessing their email using their Outlook email client. The Email team is investigating. In the interim, anyone experiencing issues should be able to access their mailbox using the webmail client at https://webmail.exchange.ubc.ca.

[Continue Reading...]

Exchange Service Maintenance – April 17, 2012 13:30 PT – April 18, 2012 14:00 PT

On April 17, 2012 13:30 to April 18, 2012 14:00 PT, the Mercury service will be undergoing minor maintenance. No outage or customer impact is anticipated.

[Continue Reading...]

BCNET VANTX Maintenance – April 15, 2012 6:00 – 8:00 PT

From: 06:00 Sunday, April 15, 2012 To: 08:00 Sunday, April 15, 2012 Reason: Scheduled maintenance to upgrade the VANTX1 core router OS and resolve outstanding OS issues. Effects: Even though this is an in service upgrade, a number of connections will be briefly impacted as the cards reload. Impacts will be up to two service […]

[Continue Reading...]

WebCT Vista Maintenance – April 14, 2012 23:30 to April 15, 2012 01:30 PT

WebCT Vista will be unavailable on Saturday, April 14th from 23:30 to Sunday, April 15 01:30 PT due to system maintenance.

[Continue Reading...]

New LMS Maintenance April 14, 2012 23:30 to April 15, 2012 01:30 PT

The New LMS will be unavailable on Saturday April 14th from 23:30 to Sunday, April 15 01:30 PT due to system maintenance.

[Continue Reading...]