MyUBC, UBC Events, Directory, Interchange issue February 22, 19:29

UBC IT is experiencing issues that are affecting the following services. MyUBC UBC Events Interchange Mail UBC Directory We are currently working on resolving this issue but have no time estimate of resolution.

[Continue Reading...]

Maintenance of Radius authentication for VPN, DNS and UBCPrivate services February 23, 2012 07:00 – 08:00

Radius authentication for VPN, DNS and UBCPrivate services will be undergoing maintenance on Wednesday, February 23 2012, from 07:00 AM till 08:00 AM. No service disruption is expected during this period.

[Continue Reading...]

UBC Voice Mail intermittent issues as of 10:20 February 22, 2012 – RESOLVED

The intermittent issue with the new voicemail (where some users were getting dead air when trying to access their voicemail) has been resolved as of 10:27am. We apologize for any inconveniences this may have caused.

[Continue Reading...]

UBC Voice Mail intermittent issues as of 10:20 February 22, 2012

We are currently experiencing intermittent issues with the new UBC Voicemail as of 10:20 am today. Users may experience dead air when dialing into their voicemail. Technicians are aware and are looking into the issue. We thank you for your patience during this time.

[Continue Reading...]

Interchange Account Shutdown (Phase One) February 22, 2012 11:00 – 13:30

On February 22, 2012 between 11:00 and 13:30, about 4,000 Interchange accounts belonging to users that have migrated to FASmail or other services will be shut down. Email forwarding for these Interchange accounts will continue to function and access to manage Interchange mailing lists will not be affected. All affected users are already forwarding their […]

[Continue Reading...]

Home Drive Maintenance February 22, 2012 16:00 to February 23, 2012 11:00

Home Drive service maintenance will be on Wednesday, February 22, 2012 16:00 to Thursday, February 23, 2012 11:00. There will be no customer impact.

[Continue Reading...]

Maintenance of Radius authentication for VPN, DNS and UBCPrivate services February 22, 2012 07:00 – 08:00

Radius authentication for VPN, DNS and UBCPrivate services will be undergoing maintenance on Wednesday, February 22 2012, from 07:00 AM till 08:00 AM. No service disruption is expected during this period.

[Continue Reading...]

Resnet Connection Issue Resolved as of 21:50 February 21, 2012

The Resent connection issue has been resolved. We apologize for any inconvenience and thank you for your patience.

[Continue Reading...]

Resnet experiencing connection issues as of 20:30 February 21, 2012

We are currently experiencing Resnet connection issues to outside of UBC Campus. We have contacted technical support and they are investigating. Thank you for your patience.

[Continue Reading...]

Life Sciences data hub Air Conditioning Maintenance – Feb 23, 2012 06:00-08:00

UBC Information Technology and Building Operations staff will be carrying out maintenance to the cooling infrastructure in the main Life Sciences data hub room B2514 during the 6 AM to 8 AM time period Thursday Feb 23, 2012. Temporary cooling has been arranged during the shutdown and no service interruptions should arise from this work.

[Continue Reading...]