UBC IT Wired Network Connection Not Available November 3, 2011 – UPDATE

As of 1:30, the network issues affecting the UBCIT wired network have been resolved.

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UBC IT Wired Network Connection Not Available November 3, 2011

Due to network issues, users on the UBCIT wired network may experience connectivity issues. Technicians have been notified and are currently investigating the cause.

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UBC Directory Maintenance November 3, 2011 17:00 – 17:30

Routine maintenance of the UBC Directory is scheduled from 17:00 to 17:30 on Thursday, November 3. During this outage window, users could experience a short service interruption.

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Sporadic routing instability with BCNET Vancouver upstream Internet Transit providers November 2, 2011 12:00

Due to sporadic routing instability with one of the BCNET Vancouver upstream Internet Transit providers, some Vancouver sites are experiencing difficulties in reaching some Internet sites. The cause of this issue is being investigated.

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Student and Alumni Email Maintenance November 2, 2011 09:00 – 10:00

On November 2nd 2011 between 09:00 and 10:00, the Student and Alumni Email Forwarding Service will be undergoing system maintenance. No outage or user impact is expected as a result of this change.

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Blackberry Service Outage November 2, 2011 09:56 – 10:20

On November 2nd 2011 between 09:56 and 10:20, approximately 180 Blackberry users connected to the Exchange 2007 service experienced an interruption of service. The team has taken the necessary steps to restore service to affected users. We apologize for any inconvenience this may have caused.

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BCNET Kelowna Outage November 1, 2011 09:03 – 12:55

A hardware switch failure at the Kelowna Transit Exchange has affected some customers. Technicians have resolved the issue. Kelowna sites affected were Dargal and Rackforce.

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Ask Me Search Removal From UBC IT Website – November 1, 2011 10:00

Due to declining usage, UBC IT will be removing the Ask Me search tool from the UBC IT Service Catalogue website on Tuesday, November 1st, at 10:00AM. All visitors may still search for information through the Google search tool on the UBC IT website. No user impact is expected.

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UBC VoIP Maintenance October 29, 2011 23:00 to October 30, 2011 02:00

UBC IT will be performing maintenance on the UBC VoIP telephone system from October 29, 2011 at 23:00 to October 30, 2011 02:00. A 30 minute VoIP service outage may occur during this window. If a VoIP outage occurs, it will not be possible to place or receive calls on VoIP (Cisco) phones.

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Management Systems Portal system maintenance October 29, 2011 08:30 to 10:30

The Management Systems Portal will not be available on Saturday October 29th from 8:30 to 10:30 due to system maintenance. All administrative and self service applications within the MSP will not be able to be launched during this outage window.

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