Library Catalogue Upgrade June 25, 2012 12:00 – June 28, 2012 17:00 PT

Please be advised that there will be an upgrade of the Library Catalogue from 12pm on Monday, June 25th to 5pm on Thursday, June 28th. During this upgrade period you will not be able to log in to My Account. Thus, renewals, recalls, ASRS requests and document delivery will not be available. Interlibrary loan service […]

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Contact Centre Technical Issue June 25, 2012 11:10 PDT Resolved

This issue has been resolved.

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Contact Centre Technical Issue June 25, 2012 10:15 PDT

UBC IT has identified an issue with the Contact Centre environment, which is preventing call treatments (call announcements) from being played. In some cases, this is preventing calls from being queued. UBC IT is investigating the issue.

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Pension Database Maintenance June 25, 2012 16:30 – 19:30 PDT

Database maintenance is scheduled between 16:30 and 19:30 on 25th June 2012 for the Pensions databases. During this period access to the Pension Administration applications will be unavailable. Access to the UBC-wide myPension website will remain available throughout the upgrade.

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Henry Angus & David Lam – Scheduled Power Outage June 24, 2012 04:00-09:00 PDT

An electrical shutdown is scheduled for Henry Angus & David Lam complex for the early morning hours of 4AM-9AM Sunday June 24th, 2012. As a result of this, UBCnet connectivity may be unavailable or limited throughout the building until power is restored.

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USG Storage Controller Maintenance June 24, 2012 08:00-12:00 PDT

The USG Storage Controllers for the Home Drive and Team Share service and the Student & Alumni Mail service will be undergoing essential maintenance from 08:00 Sunday, June 24th to 12:00 Sunday June 24th. During this maintenance window the users of the Home Drive and Team Share service and the Student & Alumni Mail will […]

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Inner Core Network Maintenance June 23, 2012 07:00 – 11:30 PDT

UBC will be performing maintenance on core network components Saturday, June 23rd, 2012, between 07:00 and 11:30. Although network services are expected to be continually available, service disruptions are a possibility during this time. Sites affected include Point Grey, Robson Square, and Teaching Hospitals (St. Paul’s, VGH, CWH).

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WebCT Vista and Tools.elearning.ubc.ca Maintenance – Saturday June 23, 06:30 – 07:15 PT

WebCT Vista and tools.elearning.ubc.ca will undergoing service maintenance on Saturday, June 23 06:30 – 07:15 PDT. There may be a brief interruption in Vista logins during this time. Users already logged into Vista will not be affected.

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Phone Services and Inner Core Network Maintenance June 23, 2012 07:00 – 11:30 PT

UBC IT will be performing maintenance on core data network components on June 23 2012, between 07:30 and 11:30. No service interruptions are expected during this change window. However, should a UBC data network interruption occur, it may impact Cisco VoIP telephone services and access to voice mail. Telephone services running on UBC’s Nortel telephone […]

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Drupal Production Websites available at 06:00 PDT, June 22, 2012 -Resolved

The Drupal Production Cluster is now available. We apologize for any inconvenience.

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