RESOLVED: Wireless Connectivity Issues October 16, 2018, 14:20 PT

Issues with ubcvisitor have now been resolved. Connectivity to all networks has been fully restored. Oct, 16 2018, 13:00 PT We are currently still experiencing issues with UBCVisitor. Connectivity to all other networks has been restored. Oct, 16 2018, 11:36 PT Issues with ubcvisitor have now been resolved. Connectivity to all networks has been fully […]

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UBC.ca Website Maintenance October 16, 2018, 09:00-10:00 PT

The ubc.ca website will be migrated to Educloud. There should be no impact and the site will remain online for the duration of the maintenance window.

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Shibboleth 3 Maintenance – October 16, 2018, 17:00 – 19:00 PT

This change will affect only UBC IT and UBCO IT staff. From Oct 16 to Nov 15, any users who had not enrolled for Enhanced CWL (Multifactor Authentication) will be shown a skippable reminder screen when logging in to any Shib3 application. The reminder screen will contain a link to bring users to the MFA […]

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UBC.ca Website Maintenance OCT 16, 2018 15:00 – 16:00 PT

The ubc.ca website will be migrated to Educloud. There should be no impact and the site will remain online for the duration of the maintenance window.

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UBC IT Network Maintenance – Wireless firewall maintenance Monday Oct 15 , 2018 21:00 – 22:00 PT

UBC IT NMC will conduct wireless network firewall maintenance for troubleshooting on Monday Oct 15, 2018 between 21:00 and 22:00 PT, there is no prodcution impact.

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RESOLVED: EduCloud Server and EduCloud Backup (Kamloops Q9) Network Interruption – October 15, 2018, 13:50 PT

October 15, 2018, 14:35 PT Connectivity has been restored.   October 15, 2018, 13:50 PT We are currently experiencing an issue with network connectivity to the Kamloops Q9 datacentre impacting EduCloud Server and EduCloud Backup clients at that location.  Please note that the workloads are up and running, however, network connectivity to those services from […]

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AccessUBC Maintenance – October 15, 2018, 10:00-21:00 PT

AccessUBC and Sponsored Guest web application will be undergoing maintenance. There will be no service interruption for users for the duration of the maintenance with the exception of 18:00 to 19:00 PT where users may be prompted to re-authenticate to AccessUBC.

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UBC Faculty and Staff Email (FASmail) Webmail Maintenance – October 11, 2018, 21:00 – 22:30 PT

On October 11, 2018 between 21:00 and 22:30 PT, the Faculty and Staff Email (FASmail) webmail login page will be undergoing maintenance. Upon completion of this change, users will see a ‘light version’ checkbox that will allow access to the light version of the Outlook Web App. Minimal user impact is expected.

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RESOLVED: FASmail SMTP Issues Using Port 465 – October 11, 2018, 06:00 – 10:30 PT

Please be advised that technicians have resolved the issue with SMTP using port 465 on FASmail. October 11, 2018, 06:00 PT Please be advised that there is currently an issue when using port 465 for sending emails on FASmail.  If you are experiencing issues, please ensure that your email client is configured according to the […]

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UBC IT Network Maintenance Wednesday, October 10th, 2018 01:00 to 01:30 PT

Due to UBC IT network maintenance, users may experience a brief disruption to Wireless, DNS and DHCP services on Wednesday, October 10th, 2018 from 01:00 to 01:30 Pacific Time.

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