ServiceNow – New Self Service Portal Deployment August 17, 2017 07:00 – 08:00 PT

The new Self Service Portal (https://it.ubc.ca/selfservice) will be deployed at 7:00 am PT. There is no expected downtime associated with this change.

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Buchanan Building Networks Upgrade August 14, 2017 19:00 – 23:00 PT

Network maintenance is being performed on the Buchanan Block buildings and Tower network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Monday, August 14, 2017 19:00 – 23:00 PT, all wired network services will be sporadic, as the network services are migrated, and the connectivity is verified.

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Fraudulent Email Alert: RE: IT Service Desk – August 14, 2017

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount  and change your password immediately.  Also, please forward a copy of the email including full headers to security@ubc.ca and advise of the possible temporary breach of your account.  The email can then […]

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UBC IT Network Maintenance – Friday, August 18, 2017 05:30 – 07:30 PT

UBC IT will be performing hardware upgrades on the Vancouver campus Internet border on Friday, August 18, 2017 between 05:30 and 07:30 PT. Redundant systems are available, no major service disruptions are anticipated. Affected clients will be notified directly.

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LTPS (CTC3) maintenance August 12, 2017 07:00-09:00 PT

The Learning Tools Provisioning System (LTPS, a.k.a. CTC3) will be unavailable for scheduled maintenance on Saturday, August 12, 2017 from 07:00-09:00 PT. ISS will be unable to access LTPS functionality within Connect during this time. Connect will otherwise not be affected.

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Fraudulent Email Alert: Dear Faculty & Staff – August 11, 2017

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount  and change your password immediately.  Also, please forward a copy of the email including full headers to security@ubc.ca and advise of the possible temporary breach of your account.  The email can then […]

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Fraudulent Email Alert: 答复: FINAL Admin Notification! – August 11, 2017

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount  and change your password immediately.  Also, please forward a copy of the email including full headers to security@ubc.ca and advise of the possible temporary breach of your account.  The email can then […]

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*RESOLVED*BCNET Wiki Outage – August 8, 2017 09:57 PT – 10:30 PT

From: 09:57 PT Tuesday, August 08, 2017 To: 10:30 PT Tuesday, August 08, 2017   Reason: BCNET wiki.bc.net outage.   Effects: The BCNET wiki website was inaccessible due to a proxy error.   All other BCNET IT services were not impacted.   Contact: Please contact the BCNET Network Operations Centre at 604-822-1348 option 3 or […]

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Scientia Enterprise Foundations Upgrade August 9, 2017 08:00 – 21:00 PT

The Scientia Enterprise Foundations suite will under go an upgrade. The outage date and time is Wednesday August 9, 2017 08:00 – 21:00 PT During this time the Scientia Enterprise suite will not be available.

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Red Hat Satellite Upgrade – August 9, 2017 10:00 – 14:00 PT

The Red Hat Satellite Update Server will be undergoing maintenance on August 9, 2017 10:00 – 14:00 PT. Systems subscribed to the service will be unable to check for errata or install new software from the Satellite server during the maintenance window.

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