Websites & Applications

Sauder SiteCore web servers cluster Windows OS Security Updates

This message is to let you know that the Sitecore servers that host the UBC Sauder School’s primary website (www.sauder.ubc.ca) will undergo maintenance on Tuesday, September 19th from 7.30am-9.30am PDT. During this maintenance window, www.sauder.ubc.ca will remain publicly available, but you will not be able to edit content. We will also send you a reminder […]

Workspace Maintenance – September 16, 2017 08:00 – 09:00 PT

The Workspace web portal at https://files.workspace.ubc.ca and Secure Content Locker clients will not be able to connect to Workspace for up to a minute while the service is restarted.

RESOLVED – Brief service interruption to UBC Directory – August 30, 2017 15:52 PT

The UBC Directory website was previously experiencing intermittent access issues. Technicians have resolved the issue.

Brief service interruption to UBC Directory – August 30, 2017 15:23 PT

The UBC Directory website is currently experiencing intermittent access issues. Technicians are aware and are currently working to resolve the issue.

RESOLVED – HRMS Database Outage – Aug 27, 2017 13:40 PT

The HRMS Outage affecting HRMS Live, Self Service and eRecruit has been resolved as of 13:40 PT

HRMS Database Outage – Aug 27, 2017 10:30 PT

There has been an HRMS Database outage which is affecting the HRMS Application.  Technicians have confirmed that HRMS Live, Self Service and eRecruit are affected.   No eta has been provided yet.

HRMS Database Outage – Aug 27, 2017 03:00 PT

There has been an HRMS Database outage which is affecting the HRMS Application.  Technicians are currently working on the issue.

Course Reserves database update Aug 25, 2017 07:00-08:00 PT

The Library Course Reserves database server will be updated. There will be a short (10 minute) service interruption during data transfer to the new server.

Library Online Course Reserves Upgrade Aug 16, 2017 07:30 – 08:00 PT

The Library Online Course Reserves (LOCR) will be upgraded between 07:30AM and 08:00AM on Wednesday August 16th. There will be a short period of service interruption during this time. LOCR will display in a new browser window/tab rather than in Connect after the LOCR upgrade.

ServiceNow – New Self Service Portal Deployment August 17, 2017 07:00 – 08:00 PT

The new Self Service Portal (https://it.ubc.ca/selfservice) will be deployed at 7:00 am PT. There is no expected downtime associated with this change.