Websites & Applications

*RESOLVED*Credit Card Payment Issues – 7:16 PT – 7:21 PT May 25, 2017

We are currently experiencing an issue with our credit card payment service. We should have this resolved shortly. *RESOLVED* 7:21 PT May 25, 2017

CWL Admin Tool Maintenance May 24, 2017 19:00 -21:00 PT

CWL admin tool will be undergoing maintenance on this day, users may not be able to utilize this application during this time on May 24, 2017 19:00 -21:00 PT.

Temporary CBM ePayment Virtual Terminal interruption – May 16, 2017 10:30 PT

We are currently experiencing issues logging into Virtual Terminals (VT). The issue is currently under investigation. We will be issuing an update as soon as the issue is resolved.

Security Patching for Enrolment Services Web Cluster – May 13, 2017 – 18:00 – 22:00 PT

The following websites will be temporarily unavailable due to security maintenance on Saturday, May 13, 2017, between 18:00 – 22:00 PT.

Connect Maintenance – May 13, 2017 – 05:00 – 08:00 PT

Connect will be unavailable due to maintenance on Saturday, May 13, 2017, between 05:00 – 08:00  PT.

Workspace 2.0 Maintenance – May 13, 2017 06:00 – 08:00 PT

The Workspace 2.0 Service will be undergoing maintenance during this period. There may be service interuptions of up to 30 minutes during this period.

UBC SharePoint Maintenance May 13, 2017 00:00 – 00:30PT

On Saturday, May 13th, 2017 from 00:00 – 00:30PT, the UBC SharePoint Software as a Service (SaaS) service will be undergoing maintenance.  During this maintenance window, SharePoint sites may not be accessible.

Issue accessing the Student Financial Information in SSC – May 12, 2017 17:00 PT

We are currently experiencing issues accessing the student financial information on the Student Service Centre (SSC). Technicians are currently investigating and there is no estimated time to resolution.   Thank you for your patience during this time.

UBC’s Shibboleth Identity Provider Service Maintenance May 11, 2017 06:00-07:00PT

UBC’s Shibboleth Identity Provider Service will be undergoing maintenance on 11th May, 2017 06:00-07:00PT. There are no expected service disruptions. [NB to CAB: Communications will also be sent via email, SNAG etc to service owners of applications integrated with Shibboleth].

Sauder Sitecore maintenance June 7th from 8:00 am-10:00 am PT

This message is to let you know that the Sitecore servers that host the UBC Sauder School’s primary website ( will undergo maintenance on Wednesday, June 7th from 8am-10am PT. During this maintenance window, will remain publicly available, but you will not be able to edit content. We will also send you a reminder […]