Websites & Applications

Websites health.ubc.ca and scienceone.ubc.ca are unreachable January 16, 2019 03:05 PT

Resolved : January 16, 2019 03:40 PT website scienceone.ubc.ca is also back up online. Revised : January 16, 2019, 03:05 PT website health.ubc.ca came back up online Initial Bulletin: January 16, 2019, 02:50 PT Websites health.ubc.ca and scienceone.ubc.ca are unreachable.  Technicians have been notified.  Currently, there is no estimated time of repair.

RESOLVED: SISC Course Registration Issue January 5, 2019, 07:32 PT

Update: January 5th, 2019 07:32AM A fix was applied at around 3 AM this morning. Students should no longer be experiencing any issues.  The problem has been identified as impacting course registration activity. We will be applying a solution later this evening. Please check back for further updates. Update: January 4, 2019, 14:20 PT There […]

Pay for Print, Student Residence Portal, Meal Plan Upgrade December 27, 2018 09:30-16:00 PT.

UBC Housing Database is being upgraded to Oracle 12.2. Affected services are: Pay for Print, UBC Card Partners and Meal Plans, Student Housing Self Service Portal, Student Housing Residence Front Desk Software, UBC Childcare Self Service Portal, UBC Card purchases from Vending Machines

RESOLVED: Transmogrifier and UBC Directory Admin Login Issues December 20, 2018, 10:25 PT

All services have been restored as of 10:25 PT. Update: December 20, 2018, 10:00 PT Transmogrifier is now accessible. UBC IT technicians are working to restore UBC Directory Administrator Login.  December 20, 2018, 08:30 PT Some users may be experiencing issues accessing Transmogrifier and UBC Directory Administrator Login due to an issue with UBC’s Central […]

Consolidated Lab Database (CLDB) Server Migration December 20, 2018, 15:30-16:30 PT

The Consolidated Lab Database (CLDB) will be undergoing maintenance on December 20, 2018, from 15:30-16:30 PT. The application will be unavailable during the change window.

Consolidated Lab Database (CLDB) Server Migration December 20, 2018, 15:30-16:30 PT

The Consolidated Lab Database (CLDB) will be undergoing maintenance on December 20, 2018, from 15:30-16:30 PT. The application will be unavailable during the change window.

UBC Card Application/Web/Database Server Migration December 20, 2018, 15:30-16:30 PT

The UBC Card Administrative interface will be unavailable on December 20, 2018, from 15:30 – 16:30 PT while the application/web/database servers are being migrated from VSS to EduCloud. There are one to two reboots of each server required for the migration and the system is expected to be unavailable for approximately 30 minutes.

Future Student Portal and Ask Me @ UBC Webform Maintenance December 20, 2018, 18:00-23:59 PT

UBC Future Student Portal (www.account.you.ubc.ca) and Ask Me @ UBC Form (www.askme.ubc.ca/form/s/) will be unavailable due to maintenance on December 20, 2018, 18:00-23:59 PT. New applicants will not be able to log into the student portal or submit applications during this period. If you have any questions, please contact Academic Systems at sis.support@ubc.ca.

Campus Mail Chargeback System (CBS) Server Migration December 20, 2018, 15:30-16:30 PT

The Campus Mail Chargeback System (CBS) will be undergoing maintenance on December 20, 2018, from 15:30-16:30 PT. The application will be unavailable during the change window.

ClockWork (Vancouver Campus) Scheduled Maintenance December 20, 2018, 11:00-12:00 PT

The ClockWork application will undergo maintenance on December 20, 2018, from 11:00-12:00 PT. During this period the service will not be available.