Websites & Applications

Load Balancer Maintenance – February 19, 2018 13:00 – 20:00 PT

UBC IT will be performing maintenance on the load balancing systems during the above mentioned window. No service interruptions are expected.

UBCIT Shared Web hosting Service Maintenance February 15, 2018 22:00 – February 16, 2018 01:00 PT

The UBCIT Shared Web Hosting Service will undergo maintenance on February 15, 2018 from 22:00 to February 16 01:00 PT. All sites hosted on this cluster will be unavailable for a period of time within this maintenance window. The following sites will be affected: […]

UBC IT Sciences Applications system outage Feb 14, 2018 20:00 to 22:00 PT

The  following applications  will not be available from 20:00 to 22:00 PT on Wednesday, February 14, 2018 due to required license upgrade. *Science One *Science Two *Integrated Science *Combined Major in Science If you have any questions please contact Academic Systems Support at

Bookstore eRatex eCommerce Web Site Upgrade February 13, 2018 08:00 – 16:00 PT

The Bookstore eCommerce site will be unavailable on February 13, 2018 from 08:00 PT to 16:00 PT for a software upgrade. The site will display a maintenance message during the upgrade period.

Halogen maintenance February 11, 2018 00:00 – 12:00 PT

The Halogen System will be undergoing site maintenance. The Halogen System will be unavailable for the duration of the change window.

Qualtrics Maintenance Scheduled for Feb 8, 2018 1730-1930PT

Qualtrics will be performing system maintenance for the UBC Survey Tool this evening (February 8, 2018) from 1730 – 1930 PT to upgrade the existing login system. During this time, users may experience intermittent login issues. Published surveys will not be impacted. We apologize for this inconvenience. If you have any questions or concerns, please […]

Resolved – Qualtrics is not accessible – Feb 7, 2018 19:54

The Qualtrics issue has been resolved.  Users are able to access now.

Qualtrics is not accessible – Feb 7, 2018 19:41

The UBC survey tool Qualtrics is not accessible.  Users are unable to access Qualtrics due to a vendor single signon issue.  UBC IT  is working on a solution with the vendor.  There is no estimate time of repair.

SALA Madison Digital Image Database (MDID) maintenance, January 19, 2018 09:00 – 10:00 PT

The SALA MDID site ( will be undergoing a system maintenance on January 19, 2018, 09:00 – 10:00 PT. During this period, the application will be unavailable.

UBC Directory maintenance Jan 12, 2018 07:30 – 08:00 PT

The UBC Directory site ( will be undergoing maintenance on January 12th, 2018 from 7:30 to 8:00 PT. The maintenance will not have an effect on the availability of the application.