Voice Services

Angus PBX Phone Line Noise Issue October 15, 2011 Resolved

The Angus PBX phone line noise issue has been resolved by implementing a workaround at 12:30. We appologize for any inconvenience.

Angus PBX Phone Line Noise Issue October 15, 2011 12:10

Line noise issues have been reported on phones connected to the Angus PBX. Technicians have been contacted and are currently investigating the issue. There is no estimated time to resolution.

Angus PBX Maintenance October 14, 2011 22:00 to October 15, 2011 06:00

UBC IT will be performing maintenance on the Angus PBX from October 14, 2011 22:00 to October 15, 2011 06:00. During this maintenance window, multiple service interruptions are expected — each interruption will last approximately 5 minutes. During a service interruption, the following impacts will occur: – Established calls on phones connected to the Angus […]

Angus PBX Maintenance October 13, 2011 22:00 – October 14, 2011 02:00

UBC IT will be performing maintenance on the Angus PBX from October 13, 2011 22:00 to October 14, 2011 02:00. During this maintenance window, two service interruptions are expected — each interruption will last approximately 5 minutes. During a service interruption, the following impacts will occur: – Established calls on phones connected to the Angus […]

Angus PBX Telephone Service Issue Oct 13, 2011 12:14 UPDATE

There is still an ongoing intermittent long distance dialling issue for users on Nortel phones. Technicians are aware and is currently working to resolve this issue. We apologize for any inconveniences caused.

Angus PBX Telephone Service Issue Oct 12, 2011 16:20

There has been an issue identified on the Angus PBX that is impacting long distance dialing for some subscribers. This issue is currently being investigated.

Angus PBX Telephone Service Issue Oct 11, 2011 22:49 UPDATE

Angus PBX is currently operating normally, though the root cause has not yet been resolved. UBC IT is continuing to monitor the Angus PBX for any further issues.

UBC Telephone Service Maintenance October 6, 2011 22:00 – October 7, 2011 03:00

UBC IT will be performing maintenance on the University’s phone system on October 6, 2011 at 22:00, lasting until October 7, 2011 at 03:00. Please note that the following service impacts may occur during a disruption: – Certain Blue Light phones may be unavailable – Voice mail may not be available – It may not […]

UBC Telephone Service Maintenance October 6, 2011 22:00 – October 7, 2011 03:00 – Cancelled

UBC IT will be performing maintenance on the University’s phone system on October 6, 2011 at 22:00, lasting until October 7, 2011 at 03:00. Please note that the following service impacts may occur during a disruption: – Certain Blue Light phones may be unavailable – Voice mail may not be available – It may not […]

VoIP Network Issue – September 21, 2011 10:40 – Resolved at 12:16

Technicians have resolve the network issues which impacted the VoIP phones Issue was resolved at 12:16.