Voice Services

UBC Voice Mail currently unavailable as of 9:10 February 23, 2012

We are still experiencing issues with the new UBC Voicemail as of 9:10 am today. At this time voicemail is currently unavailable. Technicians are aware and are looking into the issue. We thank you for your patience during this time.

UBC Voice Mail intermittent issues as of 9:10 February 23, 2012

We are currently experiencing issues with the new UBC Voicemail as of 9:10 am today. At this time voicemail is currently unavailable. Technicians are aware and are looking into the issue. We thank you for your patience during this time.

UBC Voice Mail intermittent issues as of 10:20 February 22, 2012 – RESOLVED

The intermittent issue with the new voicemail (where some users were getting dead air when trying to access their voicemail) has been resolved as of 10:27am. We apologize for any inconveniences this may have caused.

UBC Voice Mail intermittent issues as of 10:20 February 22, 2012

We are currently experiencing intermittent issues with the new UBC Voicemail as of 10:20 am today. Users may experience dead air when dialing into their voicemail. Technicians are aware and are looking into the issue. We thank you for your patience during this time.

UBC Voice Mail intermittent issues resolved as of 12:05 February 21, 2012

The service degradation issues, with the new Voice Mail service, has been resovled at 12:05pm this afternoon. We apologize for any inconvenience this has caused.

UBC Voice Mail intermittent issues as of 11:30 February 21, 2012

We’ve noticed some service degradation issues with the new Voice Mail service, starting at 11:30am this morning, and that we are investigating. It is not a full service outage.

Quarterly Scheduled System Maintenance – February 18, 2012 07:00 – 17:00

UBC IT will be performing Quarterly Scheduled System Maintenance on its services and systems on Saturday February 18, 2012 From 7.00am to 5.00pm. For more details please refer to http://it.ubc.ca/change_mgmt.html

UBC VoIP (Cisco) Phone Service Maintenance February 18, 2012 07:00 – 12:00 – CANCELLED

UBC IT will be performing maintenance on the VoIP (Cisco) phone system from 07:00 to 12:00 on February 18, 2012. No services outages or impacts are expected.

UBC voice mail intermittent issues as of 3:00PM Friday February 17, 2012

Earlier today we experienced issues with the UBC voice infrastructure which impacted our voice mail system. These issues were resolved around 2:20PM. Around 3:00PM today we again began receiving reports of sporadic issues with voice mail. Symptoms include intermittent problems contacting the voice mail system when leaving messages or attempting to retrieve messages. Our staff […]

Update : UBC voice mail intermittent issues – February 17, 2012 17:25

The intermittent voice mail issues were resolved as of 4:15 Friday. Staff or Faculty experiencing further problems accessing voice mail should contact the IT Service Centre at Help Desk Contact Form