Voice Services

UBC Vancouver VoIP Service Maintenance November 29, 2017 22:00 – November 30, 2017 01:00 PT

The UBC Vancouver VoIP service will be undergoing maintenance between November 29, 2017 22:00 and November 30, 2017 01:00 PT. No outage is expected as a result of this change.

UBC Vancouver VoIP Service Maintenance December 8, 2017 20:00 – December 9, 2017 20:00 PT

The UBC Vancouver VoIP service will be undergoing maintenance between December 8, 2017 20:00 and December 9, 2017 20:00 PT. During this window, service on WiTel devices may be unavailable. Some VoIP phone sets may automatically restart during this window but calls in progress will not be interrupted.

UBC Vancouver VoIP Service Maintenance November 22, 2017 22:00 – November 23, 2017 01:00 PT

The UBC Vancouver VoIP service will be undergoing maintenance between November 24, 2017 22:00 and November 25, 2017 02:00 PT. No outage is expected as a result of this change.

UBC Vancouver VoIP Service Maintenance November 15, 2017 22:00 – November 16, 2017 01:00 PT

The UBC Vancouver VoIP service will be undergoing maintenance between November 15, 2017 22:00 and November 16, 2017 01:00 PT. No outage is expected as a result of this change.

UBC IT Network Maintenance – Nov 13, 2017 20:00 – 23:00 PT

UBC IT will be performing network maintenance on department networks on Nov 13, 2017 between 8:00 PM and 11 PM PT.  Internet access,  network connectivity will be intermittently unavailable for most buildings at Point Grey Campus. VPN access, the student residences and University Data Center networks will not be affected by this change.

UBC Vancouver VoIP Service Maintenance November 8, 2017 22:00 – November 9, 2017 01:00 PT

The UBC Vancouver VoIP service will be undergoing maintenance between November 8, 2017 22:00 and November 9, 2017 01:00 PT. During this window, service on WiTel devices may be unavailable. Standard VoIP phone sets should not be impacted by this change.

UBC Collaboration Suite Skype for Business Maintenance November 09, 2017 22:00 – 23:00 PT

On November 9th, 2017 22:00 – 23:00 PT, the UBC Collaboration Suite Skype for Business service will be undergoing maintenance. The UBC Okanagan Dial-In Number for teleconferencing will be replaced with a new number. Those who have recurring Skype for Business meetings with attendees from Kelowna are encouraged to resend their invitations after November 9th […]

Resnet Network Maintenance OCT 28 2017 07:00 – 09:00 PT

UBC IT will be performing network maintenance on RESNET (Student Residence Networks) on October 28, 2017 between 7:00 AM and 9:00 AM PT. Internet access and network connectivity will be intermittently unavailable for student residence buildings at Point Grey Campus.

UBC Vancouver Voice Service Maintenance October 26, 2017 18:00 – 19:30 PT

On October 26, 2017 between 18:00 – 19:30 PT, the UBC Vancouver Voice Service will be undergoing maintenance to increase capacity between the VoIP and TDM service. No outage or service interruption is expected as a result of this change.

Contact Centre Maintenance October 25, 2017 10:00 – 10:30 PT

The Contact Centre service will be undergoing maintenance on October 25, 2017 10:00 – 10:30 PT. The call recording service associated with the Contact Centre service will be unavailable for 15 minutes during this window. No other impact is expected as a result of this change.