UBC Okanagan

Klinck Building Network Upgrade April 28, 2017 06:00 – 08:00 PT

Network maintenance is being performed on the Klinck Building, Ponderosa A, and Fire House networks to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Friday, April 28, 2017 06:00 – 08:00 PT, all wired network services will be sporadic, as the network services are migrated, and the connectivity […]

AccessUBC Maintenance April 27, 2017 10:00 – 18:00 PT

AccessUBC will be under maintenance on April 27, 2017 10:00 – 18:00 PT. AccessUBC and Sponsored Guest services will not be interrupted during this time.

UBC IT DNS server maintenance April 27, 2017 18:00 – 20:00 PT

UBC IT will be conducting maintenance on its DNS servers on Thursday, April 27, 2017 between 6:00 PM and 8:00 PM. Secondary systems will be available to provide continuous DNS/DHCP service, so no service interrputions are expected during this maintenance window.

Fraudulent Email Alert: Library Services – April 25, 2017

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount  and change your password immediately.  Also, please forward a copy of the email including full headers to security@ubc.ca and advise of the possible temporary breach of your account.  The email can then […]

*RESOLVED* Reset password issue on myaccount.ubc.ca Apr 26, 2017 10:08 PT

Users may be experiencing issues with reset password on myaccount.ubc.ca with the ‘Forgot CWL Password’ link would be getting error messages. Please contact 604.822.2008 if you are having difficulties resetting your CWL password. 10:32 PT – issue resolved

Fraudulent Email Alert: Re-Validate Your Account Now – April 26, 2017

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount  and change your password immediately.  Also, please forward a copy of the email including full headers to security@ubc.ca and advise of the possible temporary breach of your account.  The email can then […]

TEACHEVAL, ISIS, HR Forms, and PAIR Forms & Reports Database Maintenance May 03, 2017 17:00 – 20:00 PT

The following applications will be unavailable on May 3, 2017 from 17:00 to 20:00 PT during the Oracle database migration from RHEL5 to RHEL7 – TeachEval (SEOT) – Integrated Sessional Information System (ISIS) – PAIR Forms: Ombudsperson, 2nd Yr APSC, Equity – PAIR Reports

Credentials Broker & myAccount Maintenance May 15, 2017 06:00-07:00PT

The Credentials Broker & myAccount will be undergoing maintenance on 15th May, 2017 06:00-07:00PT. There are no expected service disruptions.

*RESOLVED*Degree Navigator Outage – April 25, 2017 11:30 PT – 12:19 PT

The Degree Navigator application is currently experiencing a service outage as of 11:30 PT.  We are investigating the issue.  Users from both Vancouver and Okanagan campuses will not be able to access the application. 12:19 PT – Degree Navigator service has been restored for both campuses.  

UBC IT Online Advising Management System application maintenance April 25, 2017 18:00 – 21:00 PT

The Online Advising Management System application will not be available from 18:00 to 21:00 PT on Tuesday, April 25, 2017 due to required maintenance. If you have any questions please contact Academic Systems at sis.support@ubc.ca.