UBC Okanagan

account.you.ubc.ca and Ask Me @ UBC Form Maintenance – September 26, 2018 18:00–September 27, 02:00 PT

account.you.ubc.ca and Ask Me @ UBC Form will be unavailable due to maintenance on September 26, 2018 18:00 – September 27, 02:00 PT. If you have any questions, please contact Academic Systems at sis.support@ubc.ca.

Student and Alumni Email Sign Up Website Maintenance – September 20, 2018 20:00–20:15 PT

The Student and Alumni Email Sign Up website (https://id.ubc.ca) will be undergoing maintenance on September 20, 2018 between 20:00 and 20:15 PT. This website will not be available for the creation, deletion or updates of Student and Alumni email aliases. Existing aliases will continue to work during this maintenance window and access to the Student […]

EduCloud Server Maintenance – September 19, 2018 17:00-18:00 PT

We will be performing maintenance on the EduCloud Server environment, during the above maintenance window. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be able to login to the EduCloud administration […]

RESOLVED: Delay in sending Canvas Notifications – September 21, 2018 10:00 PT

Update: 10:00 PT, September 17 – Canvas notifications are not being sent to some users. We have identified an issue that is causing some notifications to be backlogged and other messages to be blocked. We are continuing to work to resolve this problem and will provide a further update as more information becomes available. Update: […]

Malware and Phishing Scam Alert: OneClass Chrome Extension September 14, 2018 10.30 PT

Be on the alert for the OneClass Chrome Extension Malware and Phishing scam. UBC Cybersecurity has determined that the OneClass Chrome Extension is malware and that there is significant risk to students’ personal information if they have installed this software. Once the extension is installed, it may attempt to send an email on your behalf […]

Canvas not accessible due to CWL issue September 5, 2018 09:15 PT

There is currently an issue with the system that authenticates users to Canvas and Canvas is not accessible at this time. Technicians are investigating and we will update this bulletin when more information is available.

RESOLVED – CWL Authentication Issue – September 5, 2018 11:01 PT

September 5th, 2018 15:30 PT – All web authentication services have now been confirmed to be stable and are fully operational.  If you would like to receive a more detailed account of activities performed and the analysis that we are currently conducting, please refer to the Cybersecurity Confidential Communications website (hxxps://cc.cybersecurity.ubc.ca/).  You will need to sign […]

Hyperion Planning – Campus Wide Budgeting Upgrade Aug 24, 2018 17:00 – Sep 4, 2018 11:00 PT

Hyperion Planning Application outage – upgrade. The Hyperion Planning application will not be available from Aug 24th 17:00 until Sep 4 11:00 PT. The outage is required to complete the upgrade process to version

Email Alert: UBCcard Plan email – August 30, 2018

An email titled “You’ve got money to spend on food and drinks at UBC” was sent out today with suspicious content.  The UBC Cybersecurity Team has verified that it is a legitimate, authentic UBC message sent from UBC Food Services and therefore Not a phishing email.  It is safe to open the email.   The […]

Fraudulent Email Alert: Payment Details – August 30, 2018

Do not reply to the email or open the attached file – it is a fraudulent attempt to gain sensitive information from you. If you think you may have submitted your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary breach of your account. This phishing […]