UBC Okanagan

Resolved – Wireless issues at UBC Okanagan campus – May 27, 2017 13:40 PT

The issues Some users were experience with connecting to the ubcsecure, ubcvisitor and eduroam networks since this mornings early maintenance at 04:30 PT has been resolved.

Wireless issues at UBC Okanagan campus – May 27, 2017 13:00 PT

Some users may experience problems connecting to the ubcsecure, ubcvisitor and eduroam networks since this mornings early maintenance at 04:30 PT. Our technicians are currently investigating the issue. No ETA is available at this time.

Wireless/VPN Network Infrastructure Maintenance May 27, 2017 06:00 – 08:00 PT

UBC IT will be upgrading its wireless network infrastructure on Saturday, May 27th, 2017 from 6:00AM-8:00AM PT. During this maintenance window, all wireless authentication to ubcvisitor, ubcsecure, eduroam, and ubcprivate at all on and off campus locations will be unavailable. Other services such as remote access VPN and IAP (internet access port) will also be […]

*RESOLVED*Credit Card Payment Issues – 7:16 PT – 7:21 PT May 25, 2017

We are currently experiencing an issue with our credit card payment service. We should have this resolved shortly. *RESOLVED* 7:21 PT May 25, 2017

CWL Admin Tool Maintenance May 24, 2017 19:00 -21:00 PT

CWL admin tool will be undergoing maintenance on this day, users may not be able to utilize this application during this time on May 24, 2017 19:00 -21:00 PT.

Fraudulent Email Alert: Payroll Notice. – May 24, 2017

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount  and change your password immediately.  Also, please forward a copy of the email including full headers to security@ubc.ca and advise of the possible temporary breach of your account.  The email can then […]

Fraudulent Email Alert: Account Closure. – May 24, 2017

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount  and change your password immediately.  Also, please forward a copy of the email including full headers to security@ubc.ca and advise of the possible temporary breach of your account.  The email can then […]

EduCloud Server Service Maintenance – May 17, 2017 09:00 – June 6, 2017 19:00 PT

The EduCloud Server Service will be undergoing maintenance during this period. No impact to the service is expected. Virtual machines will continue to be up and running.

EduCloud Server Administration Portal Security Update (WannaCry) – Intermittent Availability – May 13,2017 11:00

The EduCloud Server Administration Portal will be patched for the WannaCry security vulnerability today.  As we are working with the vendor, we expect the portal to be intermittently available for several hours. There is no impact to the virtual machines that are running within the EduCloud Server service.  Administrators will be able to manage virtual […]