UBC Okanagan

DNS Server Maintenance July 21, 2018 08:30-17:30 PT

UBC IT will be performing DNS server maintenance on July 21 , 2018 08:30-17:30 PT. DNS and DHCP services may be intermittent, but for properly configured DNS there should be no interruptions.

Kaltura Enterprise Video Platform Maintenance Jul 23, 2018 05:00 – 06:00 PT

The Kaltura Enterprise Video Platform within Connect / Canvas and the MediaSpace portals will be unavailable on Monday, July 23, 2018 05:00-06:00 PT for maintenance.

ClockWork Room Scheduler Maintenance: July 25, 2018 13:00 – 15:00 PT

The ClockWork Room Scheduler Student and Instructor web service applications will undergo maintenance on Wednesday, July 25, 2018 from 13:00 to 15:00 PT. Please note that these services will not be available during this period.

Kaltura Enterprise Video platform version upgrade August 4, 2018 04:00 – 14:00 PT

The Kaltura Enterprise Video Platform within Canvas, Connect and the MediaSpace portals will have the following access restrictions during the stated periods: Kaltura Offline Saturday August 4 2018 between 04:00 and 12:00 PT. During this time, users will not be able to access any video content. Users will not be able to View/Play/Upload/Edit/Delete/Record content. Kaltura […]

account.you.ubc.ca and Ask Me @ UBC Form Maintenance July 18, 2018 18:00 – 22:00 PT

account.you.ubc.ca and Ask Me @ UBC Form will be unavailable due to maintenance on July 18, 2018 between 18:00 and 22:00 PT.

UBC IT Network Maintenance – myvpn upgrade Wednesday, July 18th, 2018 20:00 – 22:00 PT

UBC IT NMC will perform maintenance of the UBC myvpn services on Wednesday July 18th, 2018 20:00 – 22:00 PT. During the upgrade, there is no expected impact to myvpn users.

VDI Maintenance July 18, 2018 22:00 – 23:00 PT

The Virtual Desktop Interface service will be undergoing maintenance on Wednesday July 18, 2018 22:00-23:00 PT, during this time users will have intermittent access to their virtual desktops.

Resolved – Phone Issues Between UBC Vancouver and UBC Okanagan Campus Affecting Some Users – July 18, 2018

A workaround is in place to restore service between UBCV and UBCO.  If there is an issue with dialing UBCO, please contact the IT Service Centre. ~~~~~~~~~~ We are currently experiencing an issue that affects five and ten digit dialing UBCO campus from UBCV. The UBCV caller will experience intermittent fast busy signal when dialing […]

Degree Navigator Maintenance July 18th, 2018 19:30 – 21:00 PT

The Degree Navigator application will be undergoing system maintenance on July 18th, 2018 19:30 – 21:00 PT. During this time, the application may not be accessible.

.SLK Attachment Mail Relay Block July 17, 2018 – 10:00 PT

On July 17th, 2018, UBC IT will be implementing a new email blocking rule for .SLK (symbolic link) files for all messages that pass through the UBC mail-relays, including UBC’s Faculty and Staff email (FASmail). After this date, people who attempt to send a message through FASmail with an .SLK file attached will receive an […]