UBC Okanagan

Intermapper Server Upgrade January 18, 2019, 10:30-17:00 PT

Intermapper 1 and 2 will be upgraded on January 18, 2019, from 10:30-17:00 PT During the maintenance window, there will be a change freeze for Intermapper Map changes. During the upgrade window, users will be auto logged out of Intermapper. Once the maintenance window has completed, users will be able to log back into the […]

EduCloud Server Maintenance January 19, 2019, 06:00 – 08:00 PT

The EduCloud Server environment will be undergoing maintenance on January 19, 2019, 6:00 – 8:00 AM. During this maintenance window, users will not be able to access/manage workloads hosted in the UBC Okanagan infrastructure through the EduCloud portal. Workloads will still be online and will be accessible via normal management methods such as RDP and […]

Multi-service outage during Student Information System (SIS) Database Upgrade January 21, 2019, 03:00-07:00 PT

UBC IT will be performing an upgrade of the Student Information System (SIS) Production (PROD) database on January 21, 2019 from 03:00-07:00 PT. All systems that use the SISPROD database will experience an outage during this scheduled maintenance window. These systems include: – Course Schedule – Degree Navigator – ePayment – Faculty Service Centre – […]

Library EZproxy Reconfiguration January 22, 2019, 10:00-10:30 PT

The EZproxy application will be reconfigured to use Shibboleth 3 for authentication on January 22, 2019 from 10:00-10:30 PT. No service interruptions are expected.

Red Hat Satellite service patching January 17, 2019, 10:00-11:00 PT

The UBC Satellite service will not be available on January 17, 2019, from 10:00-11:00 PT due to server maintenance. During the outage window, RedHat servers subscribed to the Satellite service will be unable to contact the server to manage software updates. However, all subscribed RedHat servers will queue and check for availability when the service […]

RADIUS Maintenance January 13, 2019, 21:00 to 23:00 PT

The RADIUS authentication service (for wireless and VPN) will undergo maintenance on Jan 13, 2018, 21:00 to 23:00 PT. This is to improve the user experience for multi-factor authentication on VPN. No impact to users is expected.

EduCloud Server Maintenance Jan 12, 2019, 06:00-08:00 PT

We will be performing scheduled maintenance on the Production Workloads in EduCloud Server environment (https://bcnet.educloud.ubc.ca) on January 12, 2019, from 06:00–08:00 PT. Production workloads running on the EduCloud service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH.

Fraudulent Email Alert: Your account has been hacked! You need to unlock. OR Your account is being used by another person! – January 11th, 2019

  Do not reply to or act on these emails. If you have, please advise security@ubc.ca.  The email can be deleted from your Inbox or mobile phone.     —–Original Message—– From: <recipient’s email address removed> Sent: Friday, January 11, 2019 2:12 PM To: <recipient’s email address removed> Subject: Your account has been hacked! You need to unlock.   […]

EduCloud Server backup infrastructure Upgrade January 10, 2019, 13:00–17:00 PT

The EduCloud Server backup infrastructure in Q9 will undergo maintenance on January 10, 2019 from 13:00–17:00 PT. No outage is expected during this window.

Informatica Production Server maintenance January 10, 2019, 10:00 -12:00 PT

Informatica Production environment will be taken down for performance maintenance on January 10, 2019, from 10:00 – 12:00 PT. Data will not be updated during this maintenance window, for Student Evaluation and Student Information Systems.