UBC Okanagan

Campus Wide Login (CWL) Database Upgrade on May 26, 2018 from 08:00 to 14:00 PT

During the above maintenance window, a number of UBC Enterprise services will experience an outage. Users will not be able to create or modify CWL accounts during this period. CWL authentication will not be affected. Unaffected Services – CWL authentication services – CAS, Shibboleth, CWL Authentication Service web authentication (no account updates). – EAD, OpenLDAP, […]

EduCloud Server Maintenance (Vancouver) – May 20, 2018 07:00-08:00

We will be performing scheduled maintenance on the EduCloud Server environment for Organizations hosted in UBC Vancouver during the above maintenance window. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be […]

Workspace Service Maintenance May 19, 2018 06:00 – 12:00 PT

Workspace service will be undergoing maintenance during the above mentioned window. Please note that you will not be able to access the Workspace web portal, share files/folders or synchronize files via the desktop clients during this time.

FASmail authentication issues Thursday, May 17, 2018 07:50 PT

Faculty and staff off-campus may be experiencing issues with their Outlook email this morning. We are currently working on resolving this issue. In the meantime, try connecting through VPN or your UBC Outlook Webmail (www.mail.ubc.ca). Need more help? Contact our ITSC Centre.

UBC Okanagan Network Maintenance May 23, 2018 17:00 – 18:00 PT

Network hardware upgrades will be done on Wednesday, May 23rd, 2018 between 17:00 and 18:00 PT. Redundant systems are available. No service disruptions are anticipated.

UBC Integrated Library System Hardware Upgrade May 13, 2018 18:00 – May 18, 2018 17:00 PT

Please be advised that the UBC Integrated Library System is being upgraded from Sunday May 13th 6:00 pm to Friday May 18 at 5:00 pm. During this time, users will not be able to login to their My Library accounts, which means that renewals, recalls, Automated Storage Retrieval System and online fines payment will not […]

Workspace Service Maintenance May 14, 2018 09:00 – May 18, 2018 16:00 PT

Maintenance will be performed on the Workspace file sharing service between May 14, 2018 09:00 – May 18, 2018 16:00 PT.  No user impact is expected.

UPDATE: Enterprise-wide Systems Restored May 16, 2018 09:15 PT

Following yesterday’s outage of multiple UBC systems yesterday, UBC IT has restored all systems as of this morning, with the exception of GitHub (work continues on this throughout the morning). As part of this outage assessment, a full investigation into the root cause is now underway. Should campus users continue to experience any service issues, […]

LTPS Scheduled Maintenance May 17, 2018 06:00-07:30 PT

The Learning Tools Provisioning Service will be unavailable for scheduled maintenance on Thursday, May 17, 2018 from 06:00-07:30 PT and any changes to course enrollments in Connect or Canvas will accordingly be queued up and processed after the maintenance.