UBC Okanagan

Enhanced CWL (MFA) Configuration Change November 16, 2018, 13:00-13:30 PT

The Enhanced CWL service will undergo a configuration change on November 16, 2018, 13:00-13:30 PT to enforce the policy that all UBC IT and UBCO IT employees, including contractors, will need to enroll for multi-factor authentication. The enrollment prompt will show when logging into Shib3, Fasmail, and VPN (ubcit pools) and will no longer be […]

UBC SharePoint Maintenance November 16, 2018, 18:00-23:00 PT

The UBC SharePoint Software as a Service (SaaS) service will be undergoing maintenance on November 16, 2018, from 18:00-23:00 PT. During this maintenance window, SharePoint sites may not be accessible.

Future Student Portal and Ask Me @ UBC Webform Maintenance November 15, 2018, 18:00-24:00 PT

UBC Future Student Portal (www.account.you.ubc.ca) and Ask Me @ UBC Form (www.askme.ubc.ca/form/s/) will be unavailable due to maintenance on November 15, 2018, 18:00-24:00 PT. If you have any questions, please contact Academic Systems at sis.support@ubc.ca.

UPDATE: Eduroam Connectivity Issues at VGH November 13, 2018, 11:15 PT

Presently the Eduroam connectivity issue at VGH is only sporadically reoccurring. Telus, VCH and UBC network staff are continuing to investigate.   November 9, 2018, 14:35 PT User’s may still intermittently experience connectivity issues for eduroam at VGH. Telus and the Health Authority technicians are still investigating. November 9, 2018, 09:40 PT We are currently experiencing […]

Eduroam network maintenance November 10, 2018 05:00 – 07:00 PT

BCNET network maintenance will be done on November 10, 2018 from 05:00 to 07:00 PT. Eduroam services at teaching hospital sites may be unavailable during this time.

Perceptive Content PROD Database Upgrade to Oracle 12c November 08, 2018, 16:00-21:00 PT

The Oracle Corporation support to Oracle 11g database is expiring in Jan 2019. The Perceptive Content (formerly ImageNow) database need to be upgraded to a supported version. During the upgrade window on November 8, 16:00 – 21:00 PT, all Perceptive Content document imaging services/applications will not be available and all the clients in Financial Operations […]

RADIUS Maintenance November 8, 2018, 20:30-22:00 PT

The RADIUS authentication service (for wireless and VPN) will undergo maintenance on Nov 8, 2018, 20:30 to 22:00 PT. This is to improve the user experience for multi-factor authentication on VPN. No impact to users is expected.

UBC Collaboration Suite (Skype for Business) Maintenance November 2, 2018, 20:00 PT – November 4, 2018, 22:00 PT

The UBC Collaboration Suite (Skype for Business) service will be undergoing scheduled maintenance between November 2, 2018 at 20:00 PT and November 4, 2018 at 22:00 PT. Users may experience temporary service interruptions during this maintenance period.

UBC Wiki Maintenance November 1, 2018, 21:15-21:45 PT

UBC Wiki will be unavailable for scheduled maintenance on November 1, 2018, 21:15-21:45 PT.

Fraudulent Email Alert: IT Service Support – Oct 30th, 2018

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary breach of your account.  The email can be deleted from your Inbox or mobile phone.   From: CRISTALLO […]