UBC Okanagan

Load Balancer Maintenance – February 19, 2018 13:00 – 20:00 PT

UBC IT will be performing maintenance on the load balancing systems during the above mentioned window. No service interruptions are expected.

ComPAIR Scheduled Upgrade Feb 16, 2018 22:00-22:30 PT

ComPAIR (compair.elearning.ubc.ca) will be unavailable for scheduled maintenance on February 16, 2018 from 22:00-22:30 PT.

UBCIT Shared Web hosting Service Maintenance February 15, 2018 22:00 – February 16, 2018 01:00 PT

The UBCIT Shared Web Hosting Service will undergo maintenance on February 15, 2018 from 22:00 to February 16 01:00 PT. All sites hosted on this cluster will be unavailable for a period of time within this maintenance window. The following sites will be affected: 111-bronze.webit.it.ubc.ca alams.ok.ubc.ca allard.ubc.ca alumnicentre.ubc.ca apscpp.ubc.ca apsc.ubc.ca assets.brand.ubc.ca autoconnect.it.ubc.ca bchealthsim.ca bcpcren.ca bergerinquiry.ubc.ca […]

Fraudulent Email Alert: RE: ITS Help-desk;” – Feb 15, 2018

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary breach of your account.  The email can be deleted from your Inbox or mobile phone.   From: <sender’s […]

Canvas Functionality Update – iClicker LTI Integration Update – Feb 15, 2018 10:00 – 10:30 PT

The iClicker Integration in Canvas on February 15th from 10:00 to 10:30 PT. Canvas will be available during the update window. Kindly refrain from using the iClicker Integration until after 10:30 PT – For new users attempting to register their iClicker through Canvas, the default country will be “Canada.”  Users who have already registered their […]

Canvas Integration Update – Respondus Lockdown Browser Integation – Feb 15, 2018 10:00 – 12:00 PT

We will enable Respondus Lockdown Browser  in Canvas. Canvas will be available during the update window. Kindly refrain from using the new integration until after 12:00 PT.

Qualtrics Survey Tool Authentication Update Feb 15, 2018 18:00 – 22:00 PT

The UBC Survey Tool, Qualtrics, will be undergoing an authentication update on February 15th 2018 from 18:00 to 22:00 PT. During this window the survey tool will be inaccessible for survey administration. Survey access for survey recipients will not be affected.

UPDATE: 5 Digit Calling Issues Between UBC Vancouver and UBC Okanagan February 13, 2018 06:30-09:45 PT

Please be advised that technicians have restored the 5 digit extension calling service between UBC Vancouver and UBC Okanagan campuses.  While service has been restored, technicians will continue to monitor call load throughout the day to ensure service is stable.  If users experience any issues, please use the full 10 digit phone number to dial […]

5 Digit Calling Issues Between UBC Vancouver and UBC Okanagan February 13, 2018 06:30 PT

Please be advised that users attempting to call using 5 digit extensions between UBC Vancouver and UBC Okanagan campuses may experience issues connecting.  The current workaround is to dial the full 10 digit phone numbers.  Technicians are working to resolve the issue.

Library EZproxy Upgrade – February 13, 2018 17:00 – 17:15 PT

The UBC Library EZproxy e-resource service will be undergoing a security upgrade on Tuesday Feb 13, 2018 on 17:00 – 17:15.