ShareIT inaccessible – March 24, 2016 at 8:15 AM

ShareIT is currently inaccessible. The ShareIT site will either fail to load, or take a very long time to load. The SharePoint team is aware of the problem and are investigating. Next update at 9:15 AM.

SharePoint 2013 Access Issues March 16, 2016 11:55AM-12:05PM – RESOLVED

Please be advised that some users may have experienced access issues with the UBC SharePoint 2013 Software as a Service (SaaS) service. The issue has been resolved as of 12:05PM.

SharePoint 2013 Server Maintenance – Friday, February 26, 2016 22:00 – 23:00 PT

On Friday, February 26, 2016 from 22:00 – 23:00, the UBC SharePoint 2013 Software as a Service (SaaS) service will be undergoing maintenance. SharePoint sites will still be accessible, however, there may be brief interruptions of service during this maintenance window.

Software Center Launch for UBC IT Supported Departments Jan 14, 2016

The UBC ‘Software Center’ shortcut will be added to the quick-launch bar on EAD joined windows PCs for departments supported by UBC IT Desktop Services. More information on getting started with Software Center and instructions on how to install/uninstall software is available on the IT Website:

Sophos Installation Issue on Mac OSX 11 El Capitan – December 23, 2015 UPDATE

The issues where users are having issues with the install of Sophos on the Mac OS X 11 have now been resolved. Those affected are advised to re-download Sophos for OSX from SLMS and install using the updated package.

RESOLVED: UBC download site re-direction issue Oct 27, 2015 16:45 PT

The UBC download site re-direction issue has been resolved and the site is accessible once more. We apologize for any inconvenience caused.

UBC download site re-direction issue Oct 27, 2015 11:00 PT

We are currently experiencing re-direction issue with the UBC download site at The URL is automatically directed to the main UBC site at Users can still access the page by going to Technicians have been informed and are investigating the issue. There is no estimated time of repair at this point

UBC Shibboleth Maintenance Oct 23, 2015 18:00-19:00PT

UBC’s Shibboleth service will be undergoing maintenance on Oct 23, 2015 18:00-19:00PT. There will not be any service disruptions during the maintenance window.

**UPDATE** Sophos Antivirus and Microsoft Office 365 Download Access Issues – Oct 23, 2015 13:30 PT

Technicians are still investigating issues relating to software access at Our next update will be available at 15:30 PT.

Sophos Antivirus and Microsoft Office 365 Download not accessible – October 23, 2015 10:00 PT

Users may experience issues accessing the Sophos Anti-virus and Microsoft Office download website. Technicians are aware of the issue and are investigating.