Cisco AnyConnect support – MS Windows 8

Windows 8 is not compatible with our current version of AnyConnect VPN. Although we will be upgrading AnyConnect to be compatible with Windows 8, AnyConnect will still not work with VPN over a wireless connection until Microsoft provides a fix for the issue.

Issue with Sophos Anti-Virus Server – Sept 19, 2012**RESOLVED

We are currently experiencing an issue with Sophos Antivirus caused by an incorrect update released by the company. Although an update has been released by the company in hopes of fixing the problem, some computers may still be having issues updating to the fixed version. We are currently looking into the problem with the company […]

Sophos Antivirus UBC IT and Campus Upgrades – August 3, 2012 12:00 PDT to August 7, 2012 23:45 PDT

UBC IT will be providing the latest versions of Sophos Antivirus for Windows (version 10) and Mac (version 8 ) on August 3rd, 2012 beginning at 12:00 PDT. All computers currently running the UBC IT provided Sophos Antivirus will be automatically upgraded to the latest versions. A reboot of your computer after the upgrade may […]

CWL Web Applications will undergo maintenance on April 2, 2011 10:00 to 14:00

The CWL web application will be undergoing maintenance on Saturday, April 2, 2011, between 10:00 to 14:00. The CWL web applications, impacted by this maintenance window, are: – Customer information site: – myAccount (e.g. password updates): – SignUp (create CWL accounts): CWL authentication will not be impacted.

Sophos Antivirus version 7 to version 9 Upgrade March 11, 2011 17:00

Sophos Antivirus 7 for Windows will be reaching end-of-life on March 31, 2011. You may have already seen pop-up warnings about this. UBC IT will be providing the latest version, Sophos Antivirus 9 for Windows on March 11, 2011 beginning at 17:00. All computers currently running the UBC IT provided Sophos 7 for Windows will […]