By Operations Centre on August 20, 2019
The Library Course Reserves will be upgraded and moved to a new server on August 20, 2019 from 21:00-23:00 PT. Instructors will be able to upload course syllabi to LOCR to streamline course reserves requests. Service will be interrupted for less than two hours.
By Operations Centre on July 30, 2019
The Virtual Desktop Infrastructure (VDI) service will undergo maintenance to replace a faulty network device on July 30, 2019, from 17:00 – 19:00 PT. No service interruptions are expected.
By Operations Centre on June 24, 2019
The UBC Satellite service will not be available on Monday, June 24, 2019 10:00 – 10:30 PT due to server maintenance. During the outage window, RedHat servers subscribed to the Satellite service will be unable to contact the server to manage software updates. However, all subscribed RedHat servers will queue and check for availability when […]
By Operations Centre on June 20, 2019
A severe vulnerability has been detected in Linux kernel’s handling of TCP Selective Acknowledgement (SACK) packets. This vulnerability could allow a remote attacker to trigger a kernel panic in systems running the affected software and, as a result, impact the system’s availability. The impacted platforms include: RHEL 8, 7.5, 7.4, 7.3, 7.2, 6, or 6.5 […]
By Operations Centre on March 26, 2019
hpay.ubc.ca will be undergoing maintenance on March 26, 2019, 16:00-17:00 PT. The service will be unavailable during the upgrade window.
By Operations Centre on January 16, 2019
The UBC Satellite service will not be available on January 17, 2019, from 10:00-11:00 PT due to server maintenance. During the outage window, RedHat servers subscribed to the Satellite service will be unable to contact the server to manage software updates. However, all subscribed RedHat servers will queue and check for availability when the service […]
By Operations Centre on October 16, 2018
Skype on UBC IT managed computers will be updated to a newer version on October 17th from 16:30-17:00 PT. The new version of Skype has a new, simpler user interface. No service interruptions are expected. This upgrade will only apply to UBC IT managed Windows PCs with “Skype” consumer version 7 or older. This should […]
By Operations Centre on September 27, 2018
Informatica will be unavailable for SIS and SEoT system administrators on September 27, 2018 14:00 – 16:00 PT
By Operations Centre on September 5, 2018
15:22 PT The issues with generating new licenses of Office 365 has been resolved as of 15:22 PT September 5th, 2018. 15:11 PT We are currently experiencing issues with generating new licenses for Office 365. Students who check out their Office 365 purchase at download.ubc.ca will not be given their Office 365 login information, and […]
Teaching & Learning software distribution transition from Connect to UBC Software Downloads August 30th, 2018 09:00 – 17:00 PT
By Operations Centre on August 29, 2018
Teaching & Learning Software that are downloaded from Connect (Under the Resources Tab) will be transitioned over to UBC Software Downloads Centre (https://ubc.onthehub.com). This software will remain accessible for download on Connect until further notice.