Servers & Storage

Virtual Server migration to the new UDC October 9th, 2013 07:00-09:00 PT

The Virtual Servers below will be migrated to the new University Data Centre. Outages of less than an hour are expected. ARTS_Advising, ARTS_Faculty1, ARTS_Montoya2, ARTS_Placement, ARTS_Project3, ARTS_Project4, ARTS_Project5

**Update** – Shutdown of Life Sciences Data Centre July 4, 2013 14:15 PM PT

Temperatures have now returned back to normal at the Life Sciences Data Centre and we are beginning to bring development and test servers back online. We will continue to monitor the situation, and work to restore fully automatic cooling as soon as possible.

**Update** – Shutdown of Life Sciences Data Centre July 4, 2013 11:00 AM PT

We are working to manage the cooling problems that occured earlier this morning at the Life Sciences Data Centre. At this time, the issue has been reduced but a shutdown may still occur depending on whether the situation stabilizes. At this point all production servers are up and all major services are not affected with […]

Emergency Shutdown of Life Sciences Data Centre July 4 , 2013 10:00 AM PT

The Life Sciences Data Centre needs to be shut down this morning due to cooling failure. This shutdown will affect major IT services across campus including: Home Storage Drive Team Share EduCloud VDI Exchange FASmail Blackboard Learn Connect RISE RESNET

Emergency PeopleSoft Finance Production Web Server (PPWS3) reboot June 7, 2013 12:30 to 13:00 PT

Emergency PeopleSoft Production Finance Web server maintenance – Server reboot to clean up memory issue. During the maintenance window, there is no impact to Finance users and it does not require any outage.

Virtual Server Service on GRID03 Maintenance May 4, 2013 16:00 – 20:00 PDT

UBC IT will be performing Scheduled System Maintenance on the Virtual Server Service on GRID03 on Saturday May 4, 2013 from 4:00pm to 8:00pm.

RESOLVED – Virtual Center Server issues November 23, 2012

The Virtual Center Server is currently unavailable. Our technicians have been contacted to investigate the issue. No estimated time to resolution is currently available. We thank you for your patience during this interruption of service. RESOLVED – Virtual Center Server is back up and running.

Virtual Center Server issues November 23, 2012 08:09 PT

The Virtual Center Server is currently unavailable. Our technicians have been contacted to investigate the issue. No estimated time to resolution is currently available. We thank you for your patience during this interruption of service.

Cisco AnyConnect support – MS Windows 8

Windows 8 is not compatible with our current version of AnyConnect VPN. Although we will be upgrading AnyConnect to be compatible with Windows 8, AnyConnect will still not work with VPN over a wireless connection until Microsoft provides a fix for the issue.

Update: Life Sciences VSS connectivity issue August 27, 2012 – Resolved as of 20:53 PT

Life Sciences VSS Grid03 is currently experiencing connectivity issues. Affected services are: VDI Student Email Home Drive Team Share Technicians are investigating but no estimated time of repair can be given at this time.