Servers & Storage

GRID01 & GRID02 Virtual Server Service Maintenance – November 20, 2014 17:00 – 20:00 PT

UBC IT will be performing maintenance on the GRID01 & GRID02 vCenter Server on Thursday November 20, 2014 from 17:00-20:00 PT Virtual machines running on the VSS service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be able to […]

VDI Maintenance November 21, 2014 17:00 – 20:00 PT

UBC IT will be performing maintenance operations to the VDI system on Friday November 21, 2014 from 17:00 – 20:00 PT. Connected VDI sessions will not be impacted, but new sessions cannot be established during this service window.

UDC Virtual Server Service Maintenance – November 19, 2014 17:00 – 20:00 PT

UBC IT will be performing maintenance on the UDC vCenter Server on Wednesday November 19, 2014 from 17:00 – 20:00 PT Virtual machines running on the VSS service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be able to […]

UBC Hosted Websites Currently Unreachable – November 7, 2014 16:00 PT RESOLVED

The UBC Hosted sites listed below are now reachable: www.ok.ubc.ca www.it.ubc.ca www.moa.ubc.ca www.hr.ubc.ca www.alumni.ubc.ca www.pwias.ubc.ca www.startanevolution.ubc.ca

Some UBC Hosted Websites Unavailable – November 6, 2014 11:57 PT RESOLVED

The UBC Hosted websites that were affected are now available. The issue has now been resolved. Here are a list of the websites that were affected: alumni.ubc.ca cecilgreenpark.ubc.ca www.hr.ubc.ca moa.ubc.ca pwias.ubc.ca startanevolution.ubc.ca it.ubc.ca/sos www.news.ubc.ca

Some UBC Hosted Websites Unavailable – November 6, 2014 11:27 PT

Some UBC Hosted websites are currently unavailable. Technicians are investigating and there is no estimated time of resolution. Here are a list of the websites that are affected: alumni.ubc.ca cecilgreenpark.ubc.ca www.hr.ubc.ca moa.ubc.ca pwias.ubc.ca startanevolution.ubc.ca it.ubc.ca/sos www.news.ubc.ca

VDI Access Issue October 9, 2014 08:36 PT UPDATE

Technicians have resolved the network issues affecting VDI thin clients. Those affected are advised to unplug the power from their VDI terminal and re-plug it after 30 seconds to power cycle it.

VDI Maintenance October 8, 2014 18:00 – 20:00 PT

UBC IT will be performing maintenance operations to the VDI system on October 8 from 6pm to 8pm to address the recent performance issues. Please log out of your VDI session ahead of the service window. Please note that this service operation will not be replacing the routine monthly recompose. The routine monthly recompose is […]

Land and Building Services Network File Server Issue – September 17, 2014 – 16:09 PT

Due to issues with the Land and Building Services network file server, users in University Services Building, including Plant and Building operations staff, will be unable to access network files. Technicians are aware of this issue and are investigating the cause.

Multiple websites down – September 09, 2014 11:25 PT

There is currently an issue affecting our hosted sites causing sites to be unreachable. Some of the affected sites are: www.sala.ubc.ca www.students.ubc.ca www.apsc.ubc.ca www.you.ubc.ca www.wireless.ubc.ca www.it.ubc.ca Technicians are currently working on the issue.