Servers & Storage

EduCloud Server Maintenance September 27, 2018 09:00 – 15:00 PT

Server replication components will be upgraded during this change. The change is non-disruptive – all EduCloud services will remain fully operational throughout the change window.

Workspace Desktop Synchronization for macOS 10.14 (Mojave) Notice – September 21, 2018 11:40 PT

Our preliminary testing indicates that the Workspace desktop file synchronization tool, Airwatch Content Locker Sync, is currently not compatible with the latest macOS 10.14 (Mojave), which is being released on September 24, 2018.  At this time, we recommend that you do not upgrade to macOS 10.14 if you would like to continue using the synchronization […]

EduCloud Server Service Maintenance (Kamloops Q9) – September 17, 2018 16:00 – 18:00 PT

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) for Organizations hosted in Kamloops during the above maintenance window. No outages to virtual machines or the management portal are expected.

Workspace Maintenance August 29, 2018, 05:30 – 07:00 PT

Workspace service will be undergoing maintenance during the above mentioned window. Users will not be able to log into the Workspace web portal and may experience intermittent desktop file synchronization.

Red Hat Satellite service patching August 16, 2018 11:00 – 12:00 PT

The UBC Satellite service will not be available on Thursday, August 16th from 11:00 to 12:00 PT due to server maintenance. During the outage window, RedHat servers subscribed to the Satellite service will be unable to contact the server to manage software updates. However, all subscribed RedHat servers will queue and check for availability when […]

EduCloud Server Service Maintenance August 14, 2018 16:00 – 17:00 PT

Maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) will be performed during the above time Disruption to the service is not expected, all workloads and access to the service will continue to function as expected.

EduCloud Server Service Maintenance August 11, 2018 06:00 – 11:00 PT

Scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) will be performed during the above time. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via other management methods such as RDP and SSH, but will not be able to login to the EduCloud […]

RESOLVED – Educloud Dashboard currently down – August 10th, 2018 – 10:20 PT

The Educloud Dashboard (https://dashboard.educloud.ubc.ca) service has been restored at 10:20 PT ———————————————————————————————————————— The Educloud Dashboard (https://dashboard.educloud.ubc.ca) service is currently down. Access to the Educloud Server Portal is not affected and administrators should have full access to their servers through the Educloud Server Portal and by other regular means.  We will be working to restore dashboard functionality […]

EduCloud Server Service Maintenance July 28, 2018 06:00 – 11:00 PT

Scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) will be performed during the above time. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via other management methods such as RDP and SSH, but will not be able to login to the EduCloud […]

Intermittent Access to SALA Network Drives – July 26, 2018 10:50 PT

Users may experience issue accessing the UBC School Of Architecture And Landscape Architecture (SALA) Network Shared Drives. Our technicians are looking into the issue as of this time.