Servers & Storage

EduCloud Server Service Maintenance – July 22, 2017 08:00 – 20:00 PT

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) on Saturday, July 22th, from 08:00 – 20:00 PT. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be able […]

Red Hat Satellite Upgrade July 6, 2017 09:30 – 12:30 PT

The Red Hat Satellite Update Server will be undergoing maintenance on July 6, 2017 09:30 – 12:30 PT. Systems subscribed to the service will be unable to check for errata or install new software from the Satellite server during the maintenance window.

GRID02 Virtual Server Service Maintenance – July 4th, 2017 10:00 – July 5th, 2017 17:00 PT

UBC IT will be performing maintenance on GRID02 VCenter Server between Tuesday July 4th, 2017 10am and Wednesday July 5th, 2017 5pm PT. Virtual machines running on the VSS service in GRID02 will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will […]

EduCloud Server Service Maintenance – Development Workloads – June 24, 2017 08:00 – 16:00 PT

We will be performing scheduled maintenance on the Development Workloads in  EduCloud Server environment (https://bcnet.educloud.ubc.ca) on Saturday, June 24 th, from 08:00 – 16:00 PT. Dev workloads running on the EduCloud service will remain up and running.  Administrators will be able to manage virtual machines via normal management methods like RDP and SSH.

Storage Systems Maintenance (Vancouver location) – June 21, 2017 15:00-17:00 PT

The Storage systems for the Vancouver campus will be undergoing maintenance on June 21st, from 3:00pm to 5:00pm.  No service interruptions are expected.

EduCloud Server Service Maintenance – June 10, 2017 07:00 – 13:00 PT

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) on Saturday, June 10th, from 07:00 – 13:00 PT. Virtual machines running on the EduCloud Server service will remain up and running.  Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be able […]

Resolved – Home Drive Connection Slowness – June 1st, 2017 10:20 PT

The issue with Home Drive connection slowness has been resolved.

Network Drive Connection Slowness – June 1st, 2017

Customers may be experiencing intermittent connectivity issues with EAD network drives (homedrive, teamshare etc.).

EduCloud Server Backup Infrastructure Maintenance – May 31st 2017 13:00 – 16:00 PT

The EduCloud Server backup infrastructure will undergo maintenance on Wednesday, May 31st, from 13:00 – 16:00 PT. During this window, we will not be able to fulfill restore requests for virtual machines hosted in EduCloud Server.

EduCloud Server Service Maintenance – May 17, 2017 09:00 – June 6, 2017 19:00 PT

The EduCloud Server Service will be undergoing maintenance during this period. No impact to the service is expected. Virtual machines will continue to be up and running.