Servers & Storage

EduCloud Server Backup Software Maintenance February 7, 2018 – 07:30 – 15:30 PT

The EduCloud Server backup software will undergo maintenance During this window, restore requests  for virtual machines hosted in EduCloud Server Service will be unavailable

EduCloud Server Maintenance – January 31, 2018 14:00 – February 1, 2018 22:30 PT

EduCloud Server service will be undergoing maintenance starting at 2 PM on January 31, 2018 until 10:30 PM on February 1, 2018. There is no expected downtime during this window.

UBC Network Maintenance January 30, 2018 21:00-23:00 PT

UBC will be performing myvpn server maintenance. Users already connected to myVPN will not experience any interruption. New users can still connect as usual.

EduCloud Server Maintenance – January 27, 2018 08:00 – 10:00 PT

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) for Organizations hosted in Vancouver (Point Grey) location during the above maintenance window. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via standard management methods like RDP and SSH, but […]

EduCloud Server Service Maintenance – January 20th, 2018 08:00 – 09:00 PT

We will be performing maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) during the above window. Please note that virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be able to login to […]

RESOLVED – EduCloud Server Dashboard Notice – January 15, 2018, 4:00PM – January 19, 2018, 10:20AM

We are currently experiencing a data collection issue with the EduCloud Server Dashboards located at https://dashboard.educloud.ubc.ca. Some numbers may be misreporting (or not reporting at all) until the problem is resolved.  Please note that there is no impact to virtual machine provisioning and management.

Hyperion Maintenance – January 5, 2018 16:00 – 21:00 PT

The Hyperion service will be undergoing maintenance between 16:00 and 21:00 PT on January 5, 2018. During this change window, there will be an approximate 3 hour window in which the service will be inaccessible.

EduCloud Server Maintenance – December 22, 2017 12:00-14:00PT

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) for Organizations hosted in Vancouver (Point Grey) location during the above maintenance window. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via standard management methods like RDP and SSH, but […]

EduCloud Server Maintenance – December 21, 2017 07:00 – December 22, 2017 19:00

EduCloud Server service will be undergoing maintenance starting at 7 AM on December 21, 2017 until 7:00 PM on December 22, 2017. There is no expected downtime during this window.

University Storage Grid Maintenance – Dec 21, 10:00 – 22:00 PT

University Storage Grid (USG) will be undergoing maintenance during the above mentioned window. No service interruptions are expected.