Security

Fraudulent Email Alert Oct 31, 2012

Fraudulent emails purportedly from the University of British Columbia informing users about new security updates have been reported. The email contains a link for the user to visit an unknown website in order to download unknown security programs and updates. Do not reply to this email, click on any links or fill out any online […]

Fraudulent Email Alert Oct 31, 2012

Fraudulent emails purportedly from the UBC IT Help Desk warning users about an infected email message and directing them to an anonymous website have been reported. The email contains a link for the user to visit an unknown website in order to attempt to rectify the security issue. Do not reply to this email, click […]

Issue with Sophos Anti-Virus Server – Sept 19, 2012**RESOLVED

We are currently experiencing an issue with Sophos Antivirus caused by an incorrect update released by the company. Although an update has been released by the company in hopes of fixing the problem, some computers may still be having issues updating to the fixed version. We are currently looking into the problem with the company […]

Fraudulent Email Alert August 30, 2012

Fraudulent emails purportedly from The University of British Columbia asking users to visit an anonymous news and events website have been reported. The email contains a link for the user to login to an unknown website in order to view news and events. Do not reply to this email, click on any links or fill […]

Fraudulent Email Alert August 30, 2012

Fraudulent emails purportedly from The University of British Columbia asking users to visit an anonymous Help Desk website have been reported. The email contains a link for the user to login to an unknown Help Desk website in order to place a support ticket. Do not reply to this email, click on any links or […]

Fraudulent Email Alert August 21, 2012

Fraudulent emails from UBC Enrolment Services reminding students to download and review academic documents have been reported. The email contains an attachment with a virus. UBC never initiates unsolicited requests for usernames, passwords or any other personal information, or processes academic material through unsecure means. Do not reply to this email, click on any links […]

Sophos Antivirus UBC IT and Campus Upgrades – August 3, 2012 12:00 PDT to August 7, 2012 23:45 PDT

UBC IT will be providing the latest versions of Sophos Antivirus for Windows (version 10) and Mac (version 8 ) on August 3rd, 2012 beginning at 12:00 PDT. All computers currently running the UBC IT provided Sophos Antivirus will be automatically upgraded to the latest versions. A reboot of your computer after the upgrade may […]

Fraudulent Email Alert June 13, 2012

Fraudulent emails asking users to white list their email accounts due to spam complaints have been reported. The email contains a link for the user to attempt to white list their email address. Do not reply to this email, click on any links or fill out any online forms with your account information. Instead, please […]

Fraudulent Email Alert May 25, 2012

Fraudulent emails warning users that their email account will be deactivated and directing them to submit their login information have been reported. UBC IT never initiates unsolicited requests for usernames, passwords or any other personal information. Do not reply to this email, click on any links or fill out any online forms with your account […]

Fraudulent Email Alert May 18, 2012

Fraudulent emails purportedly from The University of British Columbia asking users to join an online forum have been reported. The email contains a link to a Google Docs document for further login information. UBC does not use Google Docs to provide any university and event information to the public. Do not reply to this email, […]