Security

CrowdStrike Falcon Sensor Upgrade July 13, 2020, 11:00 PT

The Security Operations team will be performing an upgrade to the CrowdStrike Falcon Sensor on all Windows systems on July 13, 2020 at 11:00 am. The current CrowdStrike sensor versions are reaching end of life and entering reduced functionality mode in August 2020. This change will impact all Windows hosts running CrowdStrike, but will be […]

UBC Border Firewall Security Enhancement May 6, 2020, 20:00-21:00 PT

A new security feature will be enabled on the UBCO NGFW on May 6, 2020, 20:00-21:00 PT. No interruption to network access is anticipated. Following this change, the firewall will block malicious traffic that matches known bad methods. For additional details on this change, visit the UBC IT Confidential Communications website: https://cc.cybersecurity.ubc.ca

Resolved: Windows 10 interface issues for computers running Cisco AMP May 4, 2020

The issue was specific to Windows 10 workstations with BOTH Cisco AMP and CrowdStrike Falcon Sensor installed.  In order to mitigate the immediate impact of the issue and enable the UBC Cybersecurity and Desktop Services teams to troubleshoot further, the decision was made to temporarily remove CrowdStrike from centrally managed workstations at the Vancouver and […]

Fraudulent Email Alert: Sextortion Campaign – Apr 19/20, 2020

We’ve been seeing variations on the email below.  Do not act on or reply to it.  Please delete it.  It’s expected that the targeted recipients had their credentials included in past data breaches which is why the password included in the subject line will likely be familiar to the recipient. If you are still using […]

Kivuto Webstore (download.ubc.ca) Update – April 15, 2020, 07:00-07:30 PT

The Kivuto Webstore (download.ubc.ca) will be updated to reflect a new layout and additional products such as Cisco AMP for Endpoints, Umbrella Roaming Security Module, CrowdStrike, and SPSS. No service interruptions are expected.

UBC IT JIRA Maintenance – April 3, 2020, 16:00-20:00 PT

UBC IT JIRA will undergo maintenance on April 3, 2020, 16:00 – 20:00 PT.  Access to the service will be briefly interrupted near the end of the maintenance. Upon completion of the change, users will be able to access JIRA off-campus without needing to use VPN.

UBC Vancouver Load Balancer Maintenance April 2, 2020, 19:00-23:00 PT

UBC IT will be performing maintenance on the load balancing systems on April 2, 2020 from 19:00-23:00 PT. No service interruptions are expected.

UBC IT Confluence Maintenance – April 2, 2020 16:00 – 20:00 PT

UBC IT Confluence will undergo maintenance on April 2, 2020, 16:00–20:00 PT.  Access to the service will be briefly interrupted near the end of the maintenance. Upon completion of the change, users will be able to access Confluence off-campus without needing to use VPN.

McAfee Encryption – Enablement of Windows Desktop Endpoint Encryption March 16, 2020, 14:00-20:00 PT

Bitlocker will be activated on UBC IT supported Windows desktop endpoints. During this time, users may see pop-up messages reagarding BitLocker activation and encryption status and may experience increased usage of system resources until encryption has been completed. No other user actions will be required to complete encryption.

UBC Vancouver Load Balancer Maintenance March 12, 2020, 09:00-10:00 PT

UBC IT will be performing maintenance on the load balancing systems on March 12, 2020, from 09:00-10:00 PT. No service interruptions are expected.