UBC Networks

ResNet service interruption September 24, 2012 – 16:37 PDT **RESOLVED

UBC ResNet is experiencing network issues at several buildings across campus again. We are currently investigating this issue and will update this bulletin with more info as we are updated. Thank you for your patience as we work towards a solution. **UDPATE: Services to Resnet was restored at approximately 5:30 PM. The faulty hardware issues […]

**RESOLVED**ResNet service interruption September 24, 2012 Update 14:55 PDT

ResNet services are now fully restored. Internet access to student residences was restored by noon and full services to ResNet buildings was restored at 1:35 PM. The issues were due to a combination of hardware failures and software issues affecting equipment supporting key network components.

ResNet service interruption September 24, 2012 Update 10:30 PDT **RESOLVED

UBC ResNet is experiencing network issues affecting all residential buildings across campus. The issue identified is taking longer than anticipated to repair, technicians are still in the process of restoring the service. We will update this bulletin with more info as we are updated. Estimated time of repair remains unknown at this time. Thank you […]

ResNet service interruption September 24, 2012 Update 06:40 **RESOLVED

UBC ResNet is experiencing network issues affecting all residential buildings across campus. Technicians have identified the issue and are in the process of restoring the service. We will update this bulletin with more info as we are updated. Estimated time of repair remains unknown at this time. Thank you for your patience as we work […]

ResNet service interruption September 24, 2012 Update 04:25 **RESOLVED

UBC ResNet is experiencing network issues affecting all residential buildings across campus. Technicians are on-site and are currently working on restoring service. We will update this bulletin with more info as we are updated. Estimated time of repair is unknown at this time. Thank you for your patience as we work towards a solution. UPDATE: […]

ResNet service interruption September 23, 2012 Update 23:45 **RESOLVED

UBC ResNet is experiencing network issues at several buildings across campus. Technicians are on-site and are currently investigating this issue. We will update this bulletin with more info as we are updated. Estimated time of repair is unknown at this time. Thank you for your patience as we work towards a solution. UPDATE: ResNet services […]

ResNet service interruption September 23, 2012 22:20 **RESOLVED

UBC ResNet is experiencing network issues at several buildings across campus. We are currently investigating this issue and will update this bulletin with more info as we are updated. Thank you for your patience as we work towards a solution. UPDATE: ResNet services are now fully restored. Internet access to student residences was restored by […]

Resnet issue on Marine Drive Residence – Sept 19th, 2012 **RESOLVED

There is currently an issue with one of the switches in Marine Drive Residences. This may cause Resnet connectivity issues. Technicians have been notified and currently investigating issue. Thank you for your patience as we work towards a solution. **9:50AM – Issue has been resolved as of 8:50 am PDT.

Update on intermittent network issues September 11, 2012 – **RESOLVED

A number of services were experiencing intermittent issues yesterday (including UBCSecure, myVPN and UBCPrivate, OLT websites, Elearning websites, UBC Library websites). Actions were taken to stabilize these services, meanwhile, we are continuing to investigate the root cause of the issues. Services have been stable all morning and we will continue close monitoring to support service […]

Intermittent Network issues ongoing September 11, 2012 **RESOLVED

We are continuing to monitor the issues experienced yesterday. Update on intermittent network issues September 11, 2012 – 10:45 A number of services were experiencing intermittent issues yesterday (including UBCSecure, myVPN and UBCPrivate, OLT websites, Elearning websites, UBC Library websites). Actions were taken to stabilize these services, meanwhile, we are continuing to investigate the root […]