UBC Networks

Update : Intermittent Eduroam issues at VGH – September 21, 2018 11:00 PT

19:15 PT September 22, 2018 UBC IT and the Health Authorities are still working with the vendor to resolve the VGH intermittent connectivity issue.  There is currently no estimated time of repair. Users are experiencing intermittent connectivity issues on Eduroam at Vancouver general hospital.  UBC IT is working with the Health Authorities to resolve the […]

Resolved: UBC Hospital connectivity issues due a power outage – September 20, 2018 13.03PT

September 20, 2018, 13:03 Power was restored at 13:03. _______________________________________________________________________________________________________________ September 20, 2018, 11:30 Network connectivity at UBC Hospital Koerner Pavilion is affected due to a power outage.  Technicians are working to resolve the issue.

Resolved : Network Outage – Childrens and Women’s Hospital September 19, 2018 13.30 PT

13.30 PT Update :  Network connectivity at Childrens and Women’s Hospital has been restored. 12.25 PT We are presently experiencing a network outage at Childrens and Women’s Hospital.  The following buildings are affected. BC Research Institute 3T Child & Family Research Imaging Facility Centre for Molecular Medicine & Therapeutics Clinical Services Bldg. Shaughnessy Bldg. Centre for […]

Botanical Garden Network Upgrade September 18 2018, 19:00 – 23:00 PT

Network maintenance is being performed on the Botanical Garden network to facilitate upgrades as part of the Network Switch Replacement Program. During the Tuesday, September 18, 19:00 – 23:00 PT service window, all wired and wireless network services will be sporadic, as the network services are migrated, and the connectivity is verified.

Resolved: UBC wireless connection issue – September 17, 2018 14:20 PT

14:20 PT.  The wireless network team confirmed that the wireless network connection issue has been resolved. 13.10 PT We are experiencing connection issue with Wireless.  Technicians are notified and are currently investigating the issue.  There is not estimated time of repair.

Resolved: Power Bump disrupting network connectivity in some areas on campus – September 17, 2018 07:50 PT

07:50 PT, September 17 Network connectivity has been restored for the Frank Forward Building and IRC Building. 02: 35 PT Network connectivity issues for Walter Gage Housing and Dorothy Somerset / BC Binning Studios have been resolved. Our technicians are still investigating the issues in Frank Forward Building and IRC Building. 00:32 PT A brief […]

Resolved – Network connectivity issues – Totem Park – Salish Building – September 7, 2018 21:25 PT

Update : The network connectivity issue has been resolved at 21.25 PT. 19.50 PT Some users in Totem Park – Salish Building are presently experiencing connectivity issues.  Technicians are aware of the issues and are investigating.

UBC IT Network Maintenance – Extra 10G links at border – Wednesday Aug 22nd, 2018 13:00 – 14:00 PT

UBC IT NMC will add extra 10G links at our border routers for more bandwidth on Wednesday Aug 22nd, 2018 between 13:00 and 14:00 PT. There is no impact to Vancouver production internet traffic as we have redundancy in place.

BCNET Outage of Metro ROADM channels for 100G upgrade of Harbour Centre node – Aug 18th 7am-9am PT

BCNET will be upgrading the HC3225 Metro ROADM node for support of 100G, as such, the following vlans on LFSCBORDER will be affected for less than 30 minutes during the outage. Vlan 113, WTS L2 to UBC for Biodiversity Vlan 400, Meds-AV Vlan 2991, UBC GENO01-GSC (GSC) Vlan 2995, UBC BCCR01-TFL (CRC) Vlan 2996, UBC […]

UBC IT Network Maintenance – NGFW upgrade – Wednesday, Aug 15th, 2018 21:00 – 23:00 PT

UBC IT will perform upgrade of the Vancouver campus NGFW firewall infrastructure on Wednesday Aug 15th, 2018 21:00 – 23:00 PT. During the upgrade, there is no impact to Vancouver campus Internet access.