UBC Networks

Wireless Network Maintenance April 6, 2019, 22:00 PT – April 7, 2019, 04:00 PT

UBC IT Network Management Centre will perform maintenance on the wireless security firewall from April 6, 2019, 22:00 PT to April 7, 2019, 04:00 PT. During the upgrade, there will be no expected impact on wireless network access.

UBC IT Network Maintenance Next Generation Firewall (NGFW) Upgrade March 14, 2019, 20:00 PT – March 15, 2019, 02:00 PT

UBC IT NMC will perform software upgrade of Vancouver campus Next Generation Firewall (NGFW) infrastructure on March 14, 2019, from 20:00 PT to March 15, 2019, 02:00 PT. During the upgrade, there is no impact to Vancouver campus Internet access.

RESOLVED: Power Outage Gerald McGavin – March 7, 2019, 13:09 PT

Power has been restored to Gerald McGavin building. All switches are back online and network connectivity restored. 12:29 PT Following power interruption, power has not been restored in the Gerald McGavin building. Building Operations is investigating.

RESOLVED: Brief Power Interruption – March 7, 2019, 13:20 PT

Update: March 7, 2019, 13:20 PT All the switches have been rebooted and service is restored. 12:29 PT At approx 12:29 multiple buildings on campus experienced power interruption. Some users on campus may experience network connectivity issues until affected switches complete reboot.

Testing of UBC Hub Site Power Facilities, March 6, 2019, 05:00-08:00 PT.

The Network Hub Site power facilities will be undergoing tests on March 6, 2019, from 05:00-08:00 PT. No service interruption is expected during this window.

UBC IT myDNS maintenance March 6, 2019, 18:15-22:15 PT

UBC IT will be performing maintenance on the myDNS Servers on March 6, 2019, from 18:15-22:15 PT. DNS/DHCP service will not be impacted.

Jack Bell School of Social Work Building Network Upgrade March 2, 2019, 06:00-10:00 PT

Network maintenance is being performed on the Jack Bell School of Social Work Building to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on March 2, 2019, from 06:00-10:00 PT all wired and wireless network services will be sporadic as the network services are migrated and the connectivity is […]

RESOLVED: UBC Hospital Koerner Pavillion network connectivity issues due to a scheduled power outage March 01, 2019, 08:25 PT

Update: March 01, 2019, 13:15 PT The issue affecting network connectivity has been resolved. Update: March 01, 2019, 08:25 PT Network connectivity for some users in the 2nd floor at UBC Hospital Koerner Pavilion is still be affected due to the scheduled power outage related issues.  Technicians are working to resolve the issue. ETA is […]

UBC network appliance evaluation February 26, 2019, 09:00 PT to February 27, 2019, 16:00 PT

A new security product is being evaluated. No interruption to network access is anticipated as the product will be running in audit mode only.

Wireless Authentication Infrastructure Migration February 20, 2019, 10:00 to February 22, 2019 22:00

Our Network Management team will be performing maintenance on servers that manage UBC’s wireless networks on Wednesday, Feb 20th, 2019, 10:00 to February 22, 2019 22:00. This maintenance should have no impact on UBC’s wireless internet service.