General

CTC2 Maintenance Outage – Saturday, March 10, 2012 07:30- 08:30 PST

CTC2 will be unavailable on Saturday, March 10, 2012 07:30- 08:30 PST due to server maintenance.

UBC Directory production database migration, March 6th 08:00 – 09:30

The UBC Directory production database will be migrated on March 16, 2012 from 08:00 to 09:30. The end users will not be affected by this outage. Directory administrators will have restricted read-only access for the duration of the outage and will not be able to change the data. If you experience any issues outside of […]

UBC VoIP Maintenance March 5, 2012 19:00 – 23:00

UBC IT will be performing maintenance on the Cisco VoIP environment this evening to resolve an identified issue with inbound calling. During the maintenance window, the following issues may occur: – 7:00pm to 7:45pm: Outbound/inbound calling (non-UBC phones) may fail to VoIP phones. – 7:45pm to 10:00pm: There may be intermittent outbound/inbound calling issues (with […]

Interchange Maintenance March 05, 2012 15:00-15:30

On March 5th 2012 between 15:00 and 15:30, the Interchange service will be undergoing routine maintenance. No outage is anticipated as a result of this change.

Intermittent Connection Issues from Off-Campus Phone Numbers UPDATE 11:45 March 5, 2012

Off-campus users have reported intermittent issues dialing UBC numbers. The reported behaviors are: •A system message stating “All circuits are busy” •A fast-busy signal If you encounter this issue, or it is reported to you, please contact 611 and indicate: •The number calling (off-campus user) •The number called at UBC •The time that the issue […]

Intermittent Connection Issues from Off-Campus Phone Numbers UPDATE 10:00 March 5, 2012

Off-campus users have reported intermittent issues dialing UBC numbers. The reported behaviors are: •A system message stating “All circuits are busy” •A fast-busy signal If you encounter this issue, or it is reported to you, please contact 611 and indicate: •The number calling (off-campus user) •The number called at UBC •The time that the issue […]

UBC Events/Calendar Outage – Mar 09, 02:00 PST — Resolved

This outage was resolved and users can now access the UBC Events calendar.

Intermittent Connection Issues from Off-Campus Phone Numbers as of 15:41 March 2, 2012

Off-campus users have reported intermittent issues dialling UBC numbers. The reported behaviors are: •A system message stating “All circuits are busy” •A fast-busy signal If you encounter this issue, or it is reported to you, please contact 611 and indicate: •The number calling (off-campus user) •The number called at UBC •The time that the issue […]

UBC IT Content Management System Scheduled Outage February 27, 2012 – March 5, 2012

The UBC IT Content Management System will be unavailable from February 27, 2012 to March 5, 2012 during a scheduled upgrade. During this period users will not be able to make any changes to the UBC IT website and only critical update requests will be processed. We apologize for any inconvenience this may cause.

UBC FASmail Service Maintenance March 4, 2012 06:00 – 11:00

On Sunday, March 4, 2011 between 06:00 and 11:00, the FASmail service will be undergoing server maintenance. The following services will be impacted during the maintenance window: Intermittent service disruptions to the FASmail service. Users may not be able to send or receive messages through FASmail. All incoming messages will be queued and delivered when […]