Network Upgrade – June 4, 2011 08:00-10:00

Routing between UBC Vancouver and UBC Okanagan is being upgraded. There will be several short 1 minute service disruptions between the sites during this maintenance window. Internet access will not be affected at either site.

Klinck Building Power Outage (Not Including Backup Generators) June 4, 2011, 08:00-21:00

With one exception the Klinck building will be locked and unoccupied during this power outage which is scheduled for Building Ops hydro maintenance. UBC IT’s 24/7 Klinck Building services and systems and the ITSC Service Centre will continue operating and occupied during this time.

Fraudulent Email Alert June 3, 2011

Fraudulent emails warning users that their email account requires upgrading and directing them to submit CWL or login information have been reported. UBC IT never initiates unsolicited requests for usernames, passwords or any other personal information. Do not reply to this email, click on any links or fill out any online forms with your account […]

Update : Long Distance Dialing from Buchanan PBX – Friday June 03, 2011 12:40

The issue with placing Long Distance calls from phones served through Buchanan PBX has been resolved.

Long Distance Dialing from Buchanan PBX – Friday June 03, 2011 09:40

It is currently not possible to make Long Distance calls from phones served through Buchanan PBX. Local Calls and on-campus calls are not affected. Exact cause of the trouble is not yet known. Time to resolution is unknown.

Interchange Service Maintenance May 30, 2011 10:00-12:00

On Monday, May 30th 2011 between 10:00 and 12:00, the Interchange service will be undergoing routine maintenance. No impact or service outage is expected.

UBC South Campus outdoor wireless access offline May 30, 2011 1:30 AM – 6:00 AM

The UBC South Campus outdoor wireless access will be offline on Monday, May 30, 2011 from 1:30 AM to 6:00 AM due to a scheduled power outage in that area.

WebCT Vista Maintenance May 28, 2011 07:00-08:00

Network maintenance will be performed from 07:00 – 08:00 PT. No impact to WebCT Vista service is anticipated.

Interchange Mail List (Majordomo) Delivery Issues May 23, 2011 08:45 UPDATE

Issues affecting the Interchange Mailing List service (Majordomo) have been resolved as of 08:45 on May 23rd, and the system is functioning normally.

UBC-TELUS-SHAW Phone Interconnect Issue May 20, 2011 Resolved

Shaw reports that the issue was resolved on Friday May 20 at 4:00 pm; all services were up and running at that time.