General

Faculty Service Centre access issues Tues. January 18, 2011 19:00

The Faculty Service Centre is not reachable from certain IP addresses. Support staff are looking into this issue and hope to have it resolved as soon as possible.

HA PBX issue resolved January 17, 2011 20:45

The HA PBX issue has been resolved as of 20:45 Jan 17, 2011. All 60 analog phones are back in operation.

HA PBX issue affecting 60 telephones January 17, 2011 17:00

Currently there is an issue with the Henry Angus PBX causing approximately 60 analog telephones to be unavailable. Technical staff have been contacted and will have full service restored as soon as possible.

Fraudulent Email Alert January 17, 2011

Fraudulent emails warning users that their email account requires upgrading and directing them to submit CWL or login information have been reported. UBC IT never initiates unsolicited requests for usernames, passwords or any other personal information. Do not reply to this email, click on any links or fill out any online forms with your account […]

Interchange Mail Issue January 16, 2011 19:18 Resolved

The Interchange email issue has been resolved with a restart of the mail store. Thank you for your patience.

Interchange Mail Store Restart January 16, 2011 18:36 UPDATE

The Interchange Mail Store scheduled outage is extended to 7:00PM

Interchange Mail Store Restart January 16, 2011 18:00-18:15

UBC IT will be restarting an Interchange mail store at 18:10 on January 16, 2011. Half of all Interchange mailboxes will be unavailable for up to five minutes while the restart is taking place.

Interchange Email Issue – January 16, 2011 15:36

As of approximately 8:00 AM, some users may not be receiving new messages in their interchange email accounts. This issue is currently being investigated.

WebCT Vista Maintenance Outage January 15, 2011 07:00-09:00

WebCT Vista will be unavailable on Saturday, January 15th, 07:00 – 09:00 due to server maintenance.

Dial-up Service Decommissioning January 14, 2011 23:30 to January 15, 2011 00:30

As of January 14, 2011, UBC IT will decommission the legacy dial-up services provided to the University. Utilization of dial-up has dramatically fallen over the last decade, with the availability of home high-speed internet and improvements to campus network connectivity. At the same time, the hardware running the dial-up service has reached the end of […]