General

UBC Voice Mail currently unavailable as of 9:10 February 23, 2012

We are still experiencing issues with the new UBC Voicemail as of 9:10 am today. At this time voicemail is currently unavailable. Technicians are aware and are looking into the issue. We thank you for your patience during this time.

UBC Voice Mail intermittent issues as of 9:10 February 23, 2012

We are currently experiencing issues with the new UBC Voicemail as of 9:10 am today. At this time voicemail is currently unavailable. Technicians are aware and are looking into the issue. We thank you for your patience during this time.

MyUBC, UBC Events, Directory, Interchange issue February 22, 22:40 UPDATE

Interchange services have been restored.

MyUBC, UBC Events, Directory, Interchange issue February 22, 22:07 UPDATE

As of 10:00 PM Interchange mail services and HR/Finance reporting database are still experiencing a service disruption. All other services are now back online. Another bulletin will be posted before 11:00PM.

MyUBC, UBC Events, Directory, Interchange issue February 22, 19:29

UBC IT is experiencing issues that are affecting the following services. MyUBC UBC Events Interchange Mail UBC Directory We are currently working on resolving this issue but have no time estimate of resolution.

Maintenance of Radius authentication for VPN, DNS and UBCPrivate services February 23, 2012 07:00 – 08:00

Radius authentication for VPN, DNS and UBCPrivate services will be undergoing maintenance on Wednesday, February 23 2012, from 07:00 AM till 08:00 AM. No service disruption is expected during this period.

UBC Voice Mail intermittent issues as of 10:20 February 22, 2012 – RESOLVED

The intermittent issue with the new voicemail (where some users were getting dead air when trying to access their voicemail) has been resolved as of 10:27am. We apologize for any inconveniences this may have caused.

UBC Voice Mail intermittent issues as of 10:20 February 22, 2012

We are currently experiencing intermittent issues with the new UBC Voicemail as of 10:20 am today. Users may experience dead air when dialing into their voicemail. Technicians are aware and are looking into the issue. We thank you for your patience during this time.

Interchange Account Shutdown (Phase One) February 22, 2012 11:00 – 13:30

On February 22, 2012 between 11:00 and 13:30, about 4,000 Interchange accounts belonging to users that have migrated to FASmail or other services will be shut down. Email forwarding for these Interchange accounts will continue to function and access to manage Interchange mailing lists will not be affected. All affected users are already forwarding their […]

Home Drive Maintenance February 22, 2012 16:00 to February 23, 2012 11:00

Home Drive service maintenance will be on Wednesday, February 22, 2012 16:00 to Thursday, February 23, 2012 11:00. There will be no customer impact.