General

UBC Robson Square Phone Service Maintenance March 05, 2018 00:00 – 06:00 PT

The UBC Robson Square phone service will be undergoing maintenance for up to 1 hour on March 5th between 00:00 and 06:00 PT. No impact is anticipated as a result of this change.

UBC ELDAP Service Maintenance Feb 17, 2018 07:00 – 17:00 PT

The UBC ELDAP Service will be undergoing system maintenance on Feb 17, 2018, from 07:00 to 17:00 PT. No service outage is anticipated.

BCNET – Emergency Maintenance – Prince George Exchange – February 16, 20:00 – 21:00 PT

From: 20:00 PT Friday, February 16, 2018 To:   21:00 PT Friday, February 16, 2018 Reason: BCNET will be performing a router reboot at Prince George. Effects: Network connectivity in Prince George will be interrupted during this maintenance window. Research network and local peering traffic will be impacted as well in this location. Contact: Please contact […]

ComPAIR Scheduled Upgrade Feb 16, 2018 22:00-22:30 PT

ComPAIR (compair.elearning.ubc.ca) will be unavailable for scheduled maintenance on February 16, 2018 from 22:00-22:30 PT.

UBCIT Shared Web hosting Service Maintenance February 15, 2018 22:00 – February 16, 2018 01:00 PT

The UBCIT Shared Web Hosting Service will undergo maintenance on February 15, 2018 from 22:00 to February 16 01:00 PT. All sites hosted on this cluster will be unavailable for a period of time within this maintenance window. The following sites will be affected: 111-bronze.webit.it.ubc.ca alams.ok.ubc.ca allard.ubc.ca alumnicentre.ubc.ca apscpp.ubc.ca apsc.ubc.ca assets.brand.ubc.ca autoconnect.it.ubc.ca bchealthsim.ca bcpcren.ca bergerinquiry.ubc.ca […]

RESOLVED – Drive Access Issue – Earth Sciences Building – February 15, 2018 16:43 PT

The issue with drive access at the Earth Sciences Building is now resolved.

Drive Access Issue – Earth Sciences Building – February 15, 2018 15.15 PT

There is currently an issue with drive access at the Earth Sciences Building. Technicians are presently investigating the issue.

Fraudulent Email Alert: RE: ITS Help-desk;” – Feb 15, 2018

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary breach of your account.  The email can be deleted from your Inbox or mobile phone.   From: <sender’s […]

Canvas Functionality Update – iClicker LTI Integration Update – Feb 15, 2018 10:00 – 10:30 PT

The iClicker Integration in Canvas on February 15th from 10:00 to 10:30 PT. Canvas will be available during the update window. Kindly refrain from using the iClicker Integration until after 10:30 PT – For new users attempting to register their iClicker through Canvas, the default country will be “Canada.”  Users who have already registered their […]

Canvas Integration Update – Respondus Lockdown Browser Integation – Feb 15, 2018 10:00 – 12:00 PT

We will enable Respondus Lockdown Browser  in Canvas. Canvas will be available during the update window. Kindly refrain from using the new integration until after 12:00 PT.