FASmail Maintenance Oct 18, 2017 12:45 – 13:00 PT

On October 18, 2017 12:45 – 13:00 PT, UBC IT will perform system maintenance on the UBC FASmail Service.  During this time, some users may be disconnected from Outlook and will have to re-authenticate with their CWL credentials.”

Intermittent FASmail Connectivity – October 18, 2017 11:25 PT

We are currently experiencing intermittent connectivity or performance issues with the FASmail service. UBC IT technicians are currently investigating the issue.

UBC Learning Exchange network maintenance, Oct 18 2017 00:00 – 05:00 PT

Shaw will be performing maintenance on the UBC Learning Exchange network circuit. There may be an outage of up to five hours.

EduCloud Storage System Maintenance Oct 18, 2017 10:00-12:00 PT

The EduCloud Storage array will be undergoing maintenance on Wednesday, Oct 18, 2017, from 10 AM to noon. No service impact is expected during this maintenance window.

UBC Wireless Maintenance October 17, 2017 21:30 – 22:00 PDT

In order to address security requirements, the UBC Wireless Network will undergo maintenance on Tuesday, October 17, 2017 at 21:30  PDT until 22:00 PDT. During this period, ubcsecure, eduroam and ubcprivate wireless users may experience a brief interruption of service that may last up to 30 seconds.

EduCloud Server VM Console Affected by Shockwave Flash – October 17, 2017

If you have updated your computer’s Adobe Shockwave Flash to the latest version ( you may experience issues with EduCloud Server VM console functionality.  Opening up the VM console will result in an error message “Shockwave Flash has crashed.” Adobe has confirmed the existence of this issue and are working on addressing it with a […]

WPA2 Wireless Protocol Vulnerability – October 17, 2017 10:00 PT

Description A severe vulnerability has been discovered in the Wi-Fi Protected Access II (WPA2) standard utilized in secure wireless networks such as ubcsecure, eduroam, ubcprivate. UBC IT is in the process of applying infrastructure workarounds and/or patches as recommended by our vendors. Operating systems on the end-point devices that connect to these networks are also […]

Buchanan Building Networks Upgrade October 16, 2017 19:00 – 20:00 PT

Network maintenance is being performed on Buchanan Block E and Tower network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Monday, October 16, 2017 19:00 – 20:00 PT, all wired network services will be sporadic, as the network services are migrated, and the connectivity is verified.

FASmail Service Maintenance Oct 15, 2017 20:00 – 21:00 PT

On October 15, 2017 20:00 – 21:00 PT, UBC IT will perform system maintenance on the UBC FASmail Service.   There will be no user impact.

RESOLVED: FASmail IMAP Connection Issues October 10, 2017 09:00 – 11:30 PT

The FASmail IMAP Connection Issues have now been resolved.