General

UBC Vancouver VoIP Service Maintenance July 18, 2018 21:00 – 22:00 PT

The UBC Vancouver VoIP service will be undergoing maintenance on July 18, 2018 between 21:00 and 22:00 PT. There will not be any interruption of telephone service during this maintenance period.

VDI Maintenance July 18, 2018 22:00 – 23:00 PT

The Virtual Desktop Interface service will be undergoing maintenance on Wednesday July 18, 2018 22:00-23:00 PT, during this time users will have intermittent access to their virtual desktops.

Resolved – Phone Issues Between UBC Vancouver and UBC Okanagan Campus Affecting Some Users – July 18, 2018

A workaround is in place to restore service between UBCV and UBCO.  If there is an issue with dialing UBCO, please contact the IT Service Centre. ~~~~~~~~~~ We are currently experiencing an issue that affects five and ten digit dialing UBCO campus from UBCV. The UBCV caller will experience intermittent fast busy signal when dialing […]

UBC Robson Square Phone Service Maintenance July 18, 2018 00:00 – 06:00 PT

The UBC Robson Square phone service will be undergoing maintenance for up to 15 minutes on July 18th between 00:00 and 06:00 PT. No impact is anticipated as a result of this change.

EduCloud Server Backup Software Maintenance July 18, 2018 – 09:00 – 14:00 PT

The EduCloud Server backup software will undergo maintenance on Wednesday, July 18, from 09:00 – 14:00 PT. During this window, Systems will not be able to fulfill restore requests for virtual machines hosted in EduCloud Server.

PCI Backup Software Maintenance July 18, 2018 – 09:00 – 14:00 PT

PCI Backup software will undergo maintenance on Thursday, July 18, from 09:00 – 14:00 PT. During this window, Systems will not be able to fulfill restore requests for virtual machines hosted in PCI vCenter.

Windows KMS (Key Management Service) – Maintenance – July 18, 2018 17:00 – 18:00 PT

The Microsoft Key Management Service (KMS) will be unavailable to service license activation requests for Windows Server OS, Windows Client OS, and Microsoft Office Products during this maintenance window.

Degree Navigator Maintenance July 18th, 2018 19:30 – 21:00 PT

The Degree Navigator application will be undergoing system maintenance on July 18th, 2018 19:30 – 21:00 PT. During this time, the application may not be accessible.

EduCloud Server Q9 Backup Software Maintenance July 17, 2018 15:00 – 17:00 PT

The EduCloud Server backup software in Q9 will undergo maintenance on Tuesday, July 17, from 15:00 – 17:00 PT. During this window, Systems will not be able to fulfill restore requests for virtual machines hosted in the Q9.

.SLK Attachment Mail Relay Block July 17, 2018 – 10:00 PT

On July 17th, 2018, UBC IT will be implementing a new email blocking rule for .SLK (symbolic link) files for all messages that pass through the UBC mail-relays, including UBC’s Faculty and Staff email (FASmail). After this date, people who attempt to send a message through FASmail with an .SLK file attached will receive an […]