General

Mail Relay Maintenance June 23, 2017 21:00 – 23:59 PT

The UBC mail relays will be undergoing maintenance. No end user impact is expected.

David Lam Building Network Upgrade June 22, 2017 06:00 – 08:30 PT

Network maintenance is being performed on the David Lam Building Network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Thursday June 22nd between 06:00-08:30 PT, all Wired and Wireless Network Services will be unavailable and/or sporadic, as end user ports are migrated, and the connectivity is verified.

Library Workstation Maintenance June 21, 18:00 – June 22, 09:00 PT 2017

Library workstations will be changed over from Auth2 to ELDAP authentication and access backend services.  No expected impact to users.

Enterprise Service Monitoring Modification June 22 ,2017 10:00 – 10:30 PT

Enterprise Service Monitoring (ESM) is modifying its load balancing protection to point to the new F5 load balancers.  A DNS change will be made to point to the new load balancers but no outage or change in service is expected.  This change affects esm.it.ubc.ca only.

RESOLVED – New Contact Centre Phone Issue Affecting 7-Help Line – June 21st, 2017 – 08:00 PT

The phone issue with the 7-Help Desktop Services phone line has been resolved.

New Contact Centre Phone Issue Affecting 7-Help Line – June 21st, 2017 – 07:30 PT

We are currently experiencing phone issues with 7-Help Desktop Services phone line.  UBC IT technicians are currently investigating the issue. We will provide an update as soon as it is available.

David Lam Building Network Upgrade June 21, 2017 06:00 – 09:00 PT

Network maintenance is being performed on the David Lam Building Network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Wednesday June 21st between 06:00-09:00 PT, all Wired and Wireless Network Services will be unavailable and/or sporadic, as end user ports are migrated, and the connectivity is verified.

Storage Systems Maintenance (Vancouver location) – June 21, 2017 15:00-17:00 PT

The Storage systems for the Vancouver campus will be undergoing maintenance on June 21st, from 3:00pm to 5:00pm.  No service interruptions are expected.

Networks Centres of Excellence & Bookstore Building Network Upgrade – June 21st, 2017 20:00 – 23:30 PT

Network maintenance is being performed on the Networks Centres of Excellence and Bookstore building network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Wednesday, June 21, 2017 20:00 – 23:30 PT, all wired network services will be sporadic, as the network services are migrated, and the connectivity […]

David Lam Building Network Upgrade June 20, 2017 05:00 – 07:00 PT

Network maintenance is being performed on the David Lam Building Network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Tuesday June 20th between 05:00-07:00 PT, all Wired and Wireless Network Services will be unavailable and/or sporadic, as end user ports are migrated, and the connectivity is verified.