General

Fraudulent Email Alert: Request submitted – July 24, 2017

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount  and change your password immediately.  Also, please forward a copy of the email including full headers to security@ubc.ca and advise of the possible temporary breach of your account.  The email can then […]

Fraudulent Email Alert: MICROSOFT OUTLOOK UPGRADE – July 24, 2017

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount  and change your password immediately.  Also, please forward a copy of the email including full headers to security@ubc.ca and advise of the possible temporary breach of your account.  The email can then […]

Fraudulent Email Alert: Help desk Message – July 24, 2017

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount  and change your password immediately.  Also, please forward a copy of the email including full headers to security@ubc.ca and advise of the possible temporary breach of your account.  The email can then […]

BCNET Data-SAFE Maintenance August 3, 2017 0700 – August 4, 2017 1700 PDT

From: 07:00 Thursday, August 3,2017 To: 17:00 Friday, August 4,2017 Reason: Physical move of the DATA-SAFE Service. Effects: The BCNET DATA-SAFE service will be unavailable during this maintenance window. Contact: Please contact the BCNET Network Operations Centre at 604-822-1348 option 3 or noc@bc.net when network problems are experienced outside of a maintenance window. Posted By: […]

Brock Hall East/West/Annex Building Networks Upgrade July 24, 2017 19:00 – 23:00 PT

Network maintenance is being performed on the Brock Hall East Wing, Brock Hall West Wing, Brock Hall Annex building networks to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Monday, July 24, 2017 19:00 – 23:00 PT, all wired network services will be sporadic, as the network services […]

UBC Border Firewall Tor blocking continuity June 02, 2017 12:30 – July 31, 2017 23:30 PT

UBC will continue blocking Tor at border firewall June 02, 2017 12:30 – July 31, 2017 23:30 PT. Internal users will not be able to use Tor for outbound browsing. External users will not be able to use Tor to access the UBC websites.

Update: EduCloud Server Maintenance – Issues Resolved – July 23, 2017 14:00

This is an update regarding the EduCloud Server maintenance that occurred on Saturday, July 22nd. Please note that all outstanding issues with virtual machine provisioning have been resolved and you can continue to administer your EduCloud Server virtual datacentre as usual.

EduCloud Server Maintenance Update – July 22, 2017 20:00

Please note that you may run into issues when provisioning virtual machines or changing VM or disk storage tiers – we are working on resolving the issue with the vendor, but please keep this in mind when performing tasks through the portal.   Running workloads are not impacted, and administrators and users will continue to […]

Skype for Business Service Maintenance July 21, 2017 21:00 – July 23, 2017 10:00 PT

The Lync and Skype for Business services will be undergoing maintenance between July 21, 2017 21:00 and July 23, 2017 10:00 PT. Users on these services may experience unstable connections and limited functionality during maintenance window.

Brock Hall East/West/Annex Building Networks Upgrade July 26, 2017 19:00 – 23:00 PT

Network maintenance is being performed on the Brock Hall East Wing, Brock Hall West Wing, Brock Hall Annex building network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Wednesday, July 26, 2017 19:00 – 23:00 PT, all wired network services will be sporadic, as the network services […]