General

Wireless/VPN Network Infrastructure Maintenance May 27, 2017 06:00 – 08:00 PT

UBC IT will be upgrading its wireless network infrastructure on Saturday, May 27th, 2017 from 6:00AM-8:00AM PT. During this maintenance window, all wireless authentication to ubcvisitor, ubcsecure, eduroam, and ubcprivate at all on and off campus locations will be unavailable. Other services such as remote access VPN and IAP (internet access port) will also be […]

Wireless Network Maintenance May 27, 2017 08:00 – 12:00 PT

The wireless team will be performing wireless network maintenance on Saturday, May, 27, 2017 from 08:00 PDT to 12:00 PDT. During this time there will be sporadic outages to all wireless services at UBC Vancouver, Robson Square and smaller remote sites where UBC IT managed wireless networks are available. The ubcsecure and eduroam wireless networks […]

EduCloud Server Service Maintenance – June 10, 2017 07:00 – 13:00 PT

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) on Saturday, June 10th, from 07:00 – 13:00 PT. Virtual machines running on the EduCloud Server service will remain up and running.  Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be able […]

UBC Robson Square Phone Service Maintenance June 14, 2017 00:01 – 06:00 PT

The UBC Robson Square phone service will be undergoing maintenance for up to one hour on June 14th between 00:01 and 06:00 PT. No impact is anticipated as a result of this change.

*RESOLVED*Credit Card Payment Issues – 7:16 PT – 7:21 PT May 25, 2017

We are currently experiencing an issue with our credit card payment service. We should have this resolved shortly. *RESOLVED* 7:21 PT May 25, 2017

UBC Robson Square Phone Service Maintenance May 25, 2017 02:00 – 06:00 PT

The UBC Robson Square phone service will be undergoing maintenance for up to ten minutes on May 25th between 02:00 and 06:00 PT. No impact is anticipated as a result of this change.

Credentials Broker & myAccount Maintenance May 25, 2017 10:00-11:00PT

The Credentials Broker & myAccount will be undergoing maintenance on 25th May, 2017 10:00-11:00PT. There are no expected service disruptions.

EduCloud Server Backup (Kamloops) Software Maintenance May 25, 2017 13:00 – 16:00 PT

The EduCloud Server backup software will undergo maintenance on Thursday, May 25, from 13:00 – 16:00 PT. During this window, Systems will not be able to fulfill restore requests for virtual machines hosted in EduCloud Server.

CWL Admin Tool Maintenance May 24, 2017 19:00 -21:00 PT

CWL admin tool will be undergoing maintenance on this day, users may not be able to utilize this application during this time on May 24, 2017 19:00 -21:00 PT.

ImageNow Production Maintenance Outage May 24, 2017 17:00 – 19:00 PT

The ImageNow Systems (used by Financial Management System-FMS/Enrolment Services) will be undergoing maintenance on May 24th, 2017 between 17:00 PT and 19:00 PT. The approximate outage time is 30 minutes through the maintenance window.  Regular services will resume as soon as the maintenance is complete.