General

NGFW upgrade – Friday, July 20th, 2018 22:00 – 23:59 PT

UBC IT NMC will perform maintenance of the Vancouver campus firewall on Friday July 20th, 2018 22:00 – 23:59 PT. During the upgrade, there will be no impact to Vancouver campus Internet access.

DNS Server Maintenance July 21, 2018 08:30-17:30 PT

UBC IT will be performing DNS server maintenance on July 21 , 2018 08:30-17:30 PT. DNS and DHCP services may be intermittent, but for properly configured DNS there should be no interruptions.

Kaltura Enterprise Video Platform Maintenance Jul 23, 2018 05:00 – 06:00 PT

The Kaltura Enterprise Video Platform within Connect / Canvas and the MediaSpace portals will be unavailable on Monday, July 23, 2018 05:00-06:00 PT for maintenance.

ClockWork Room Scheduler Maintenance: July 25, 2018 13:00 – 15:00 PT

The ClockWork Room Scheduler Student and Instructor web service applications will undergo maintenance on Wednesday, July 25, 2018 from 13:00 to 15:00 PT. Please note that these services will not be available during this period.

Kaltura Enterprise Video platform version upgrade August 4, 2018 04:00 – 14:00 PT

The Kaltura Enterprise Video Platform within Canvas, Connect and the MediaSpace portals will have the following access restrictions during the stated periods: Kaltura Offline Saturday August 4 2018 between 04:00 and 12:00 PT. During this time, users will not be able to access any video content. Users will not be able to View/Play/Upload/Edit/Delete/Record content. Kaltura […]

Warning of Fraudulent Email with Subject “RE: 19th of July” – July 19, 2018

Do not reply to this email or otherwise engage with the sender — it is a fraudulent attempt to gain sensitive account information from you. If you think you may have provided such information, such as  your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary […]

EduCloud Server Backup Software Maintenance July 19, 2018 – 09:00 – 14:00 PT

The EduCloud Server backup software will undergo maintenance on Thursday, July 19, from 09:00 – 14:00 PT. During this window, Systems will not be able to fulfill restore requests for virtual machines hosted in EduCloud Server.

account.you.ubc.ca and Ask Me @ UBC Form Maintenance July 18, 2018 18:00 – 22:00 PT

account.you.ubc.ca and Ask Me @ UBC Form will be unavailable due to maintenance on July 18, 2018 between 18:00 and 22:00 PT.

UBC IT Network Maintenance – myvpn upgrade Wednesday, July 18th, 2018 20:00 – 22:00 PT

UBC IT NMC will perform maintenance of the UBC myvpn services on Wednesday July 18th, 2018 20:00 – 22:00 PT. During the upgrade, there is no expected impact to myvpn users.

UBC Vancouver VoIP Service Maintenance July 18, 2018 21:00 – 22:00 PT

The UBC Vancouver VoIP service will be undergoing maintenance on July 18, 2018 between 21:00 and 22:00 PT. There will not be any interruption of telephone service during this maintenance period.