Email

Exchange 2007 Email service outage 11:20 January 11, 2012 CURRENTLY RESOLVED

The Exchange 2007 and associated Blackberry services have been affected by an outage on January 11th 2012, between 11:10 AM and 11:20 AM. During the outage, approximately half of the Exchange 2007 users experienced slow performance and the other half were unable to access their mailboxes. Once service was restored, email held in the queue […]

Exchange 2007 Email service restored at 15:30 January 10, 2012 RESOLVED

The Exchange 2007 and associated Blackberry services were fully restored by 3:30pm on January 10th 2012. During the outage, approximately half of the Exchange 2007 users experienced slow performance and the other half were unable to access their mailboxes. Once service was restored, email held in the queue began to be delivered. As a result, […]

Exchange 2007 Email service restored January 10, 2012 UPDATE

Exchange 2007 email service has mostly been restored. Clients may experience some delays in mail delivery as queued email is delivered. Blackberry devices may still experience latency issues with accessing Exchange mailboxes, this should be resolved as message queue on the server slowly clears up.

Exchange 2007 Email service outage January 10, 2012 UPDATE

The Exchange 2007 Email service is currently experiencing a service outage. Clients in Sauder and Medicine are experiencing a full outage. Clients in other faculties and departments may experience service degradation. The UBC IT Email Team is investigating the issue. The estimated time of resolution is unknown.

Exchange 2007 Email service is unavailable January 10, 2012 10:00

The Exchange 2007 email service is currently experiencing a service interruption. The Email Team has been contacted and is investigating the issue. The estimated time to resolution for this incident is unknown, but will be updated shortly when we know more.

Mercury Server Maintenance December 1, 2011 08:00 – 16:00

On December 1st, 2011 between 08:00 and 16:00, a number of Mercury servers will be updated with the latest security patches. No customer impact is anticipated.

Routing change of @ubc.ca domain December 1, 2011 07:00 – 08:00

On December 1st, 2011 between 07:00 and 08:00, the @ubc.ca domain will be rerouted through the Sophos appliances and new MX servers. No outage is anticipated as a result of this change.

UBC FASmail Service Maintenance November 26, 2011 6:00 – 11:00

On November 26, 2011 between 06:00 and 11:00, UBC IT will perform system maintenance on UBC FASmail servers. Services will be unavailable as noted below: FASmail Outlook Web App users maybe prompted to re-authenticate during this change window.

UBC Exchange 2007 and Mercury Service Maintenance November 26, 2011 06:00 – 11:00

On November 26th 2011, UBC IT will perform system maintenance on UBC Exchange and Mercury servers. Services will be unavailable as noted below: * 6:00 – 11:00: Exchange OWA users maybe prompted to re-authenticate during the CAS server reboots. * 10:00 – 11:00: No service interruption is expected while maintenance is performed on the Mercury […]

UBC FASmail and Unified Messaging Service Maintenance November 27, 2011 06:00 – 11:00

On November 27, 2011 between 06:00 and 11:00, UBC IT will perform system maintenance on UBC FASmail and Unified Messaging servers. Services will be unavailable as noted below: FASmail users will experience a 5 minute loss of service during a server reboot. All incoming messages will be queued and delivered when the Exchange service is […]