By admin on August 2, 2011
On August 2, 2011 between 22:00 and 23:00, UBC IT will be restarting the CAS Servers to resolve an ActiveSync issue. Users login to Outlook Web Access during this time may be prompted to re-authenticate.
By admin on July 28, 2011
The Exchange 2007 service has been restored as of 08.34.
By admin on July 18, 2011
Inbound and outbound emails between UBC Okanagan and UBC Vancouver, and UBC Okanagan and external providers may have either experienced delays or received bounced back emails stating undeliverable between July 14th 15:05 and July 18th 11:45. The problem is now resolved and queued emails are being delivered. Users who received bounced back emails will need […]
By admin on July 4, 2011
On July 5, 2011 between 15:00 and 16:00, the Identity and Access Management (IAM) service will be undergoing minor maintenance. During this interval, Directory Administrators will not be able to update preferred names in FASmail and no new FASmail/EAD accounts can be created. Since migrations are not occurring on July 5th, impact is expected to […]
Lower Mall Research Station (Old Agriculture Canada Building) Network Upgrade June 28, 2011 07:00 – 07:30
By admin on June 27, 2011
Network maintenance is being performed on the Lower Mall Research Station building to facilitate upgrades as part of the Network Switch Replacement Program. During the 30 minute service window on Tuesday, June 28th between 07:00-07:30 hours all user network services will be unavailable.
By admin on June 20, 2011
Fraudulent emails from Microsoft, encouraging users to download and open an attachment have been reported. Do not download or open the attachment as it contains a malicious virus (Mal/Phish-A) . Instead, please forward a copy of the email including full headers to email@example.com and then delete it from your Inbox or mobile phone. If you […]
By admin on June 16, 2011
Due to a Mail Relay problem, users might have experienced delay in email delivery between 4:30pm to 6:30pm. The problem has since been resolved, email delivery is back to normal. We apologize for any inconvenience.
By admin on May 7, 2011
The network backbone for the Biological Sciences complex and Beaty building will be upgraded from 1gig to 10gig between 06:00 and 06:30 on Tuesday, May 10, 2011. During this outage window, all network traffic to/from the buildings will be interrupted for approximately 15-20 minutes. If you experience any issues outside of this change window, please […]
By admin on April 28, 2011
The Exchange 2007 mobile device idle timeout policy associated with the Exchange 2007 service will be adjusted to reflect the update in the UBC Information Security Manual from 10 minutes max to 30 minutes max. “3.7.3 Exception – Mobile devices must be: Configured to lock the screen automatically, after no more than 30 minutes of […]