Email

Slow or No Connectivity To Exchange Mail – 12:50 AM April 4, 2012 (Update)

Exchange 2007 and Exchange Webmail continue to experiencing slow or no connectivity. Technicians have restarted the service and are verifying if issue has been resolved. Microsoft has been contacted to assist with identifying and resolving the issue. At this time the ETR remains unknown. The following groups will continue to experiencing slow or no connectivity […]

Slow or No Connectivity To Exchange Mail – 11:35 AM April 4, 2012 (Update)

Exchange 2007 and Exchange Webmail continue to experiencing slow or no connectivity. Technicians will be restarting the service to try and resolve this issue. At this time the ETR is unknown. The following groups will continue to experiencing slow or no connectivity with OWA, MAPI, RPC, POPS, and IMAPS: Faculty of Law OLT Finance Student […]

Slow Connectivity Issues With Exchange Mail – 10:53 AM April 4, 2012 (Update)

The following groups are experiencing slow connectivity with OWA, MAPI, RPC, POPS, and IMAPS: Faculty of Law OLT Finance Student Services Supply Management Advancement Arts Alumni Housing HR HSE Building Operations OAB The following groups are experiencing slow connectivity with OWA only: MEDD Sauder Family Practice Library IRES Faculty of Science Technicians are continuing to […]

Slow Connectivity Issues With Exchange Mail – 8:41 AM April 4, 2012

We are currently experiencing slow connectivity issues with Exchange 2007 and Exchange webmail. Technicians have been contacted and are working to resolve the issue as soon as possible. At this time there is no ETR can be given. We apologize for the inconvenience.

Issues with Alumni UBC email domain – April 3, 2012 11:15 AM Resolved

Issues sending/receiving email from the @alumni.ubc.ca domain has been resolved as of 11:15AM.

Issues with UBC mail relay – April 3, 2012 10:00 AM Resolved

Issues sending/receiving email through Interchange, Exchange 2007, FASmail and other email addresses on the UBC mail relay (@ALUMNI.UBC.CA, @olc.ubc.ca, etc.) have been resolved as of 10:00AM. Please note that messages sent during the outage period will need to be re-sent and are not currently queued in the system.

Issues with UBC mail relay – April 3, 2012 7:30 AM

Users on Interchange, Exchange 2007, FASmail and other email addresses on the UBC mail relay (@ALUMNI.UBC.CA, @olc.ubc.ca, etc.) may be experiencing issues with sending and receiving email. Our technicians have been contacted to investigate the issue. No ETR can be given at this time.

UBC Mail-Relay Service Maintenance April 3rd, 2012 12:00 – 12:30 PT

On April 3rd, 2012 12:00 – 12:30, a change will be made to the inbound message routing of pims.math.ca domain. Some email sent to the domain will be directed through our new mail relays which offer an updated version of the anti-spam/anti-virus engine. As a result, the quality of spam filtering should improve. No impact […]

FASmail Service Maintenance – March 29, 2012 10:00 – 11:00

On March 29th 2012 between 10:00 and 11:00, the FASmail (Exchange 2010) service will be undergoing minor maintenance. No outage or customer impact is anticipated.

Exchange 2010 Mail Delivery Delays at 4:30 PT March 25, 2012 – Resolved

Some Exchange 2010 users may have experienced intermittent issues with connecting to smtp.exchange.ubc.ca and some email delivery delays this morning. The service is back to normal as of 7.03 AM. Technicians continue to work on addressing the root cause.