Email

FASmail Service Maintenance May 17, 2018 22:00 – 23:00 PT

On May 17, 2018 between 22:00 and 23:00, UBC IT will perform system maintenance on the UBC FASmail Email servers. Most users will not experience any interruption of service. However FASmail Webmail users may be prompted to re-authenticate during this change window.

UPDATE: Enterprise-wide Systems Restored May 16, 2018 09:15 PT

Following yesterday’s outage of multiple UBC systems yesterday, UBC IT has restored all systems as of this morning, with the exception of GitHub (work continues on this throughout the morning). As part of this outage assessment, a full investigation into the root cause is now underway. Should campus users continue to experience any service issues, […]

UBC IT Network Maintenance – Saturday, May 05, 2018 03:00 – 06:00 PT

UBC IT will be performing network a topology cutover on the Vancouver campus on Saturday, May 05, 2018 03:00 – 06:00 PT. There will be no internet for up to 15 minutes for all campus networks, UBCO to UBCV campus, VGH to UBCV campus. In addition all Resnet services will incur a 1 hour outage […]

Fraudulent Email Alert: University of British Columbia-President’s Office – May 1st, 2018

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary breach of your account.  The email can be deleted from your Inbox or mobile phone.   From: Gunnar […]

Fraudulent Email Alert: ATTN: RBC Express Reference Code / Authorization Code – April 19th, 2018

Do not reply to the email or open the attached file – it is a fraudulent attempt to gain sensitive financial information from you. It is UBC’s, as well as industry standard, practice not to include passwords to encrypted files via email. This practice is commonly used by hackers attempting to bypass anti-virus systems and infect computers […]

Fraudulent Email Alert: Re: ITS Help-desk – April 18th, 2018

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary breach of your account.  The email can be deleted from your Inbox or mobile phone.   From: <sender’s email […]

Fraudulent Email Alert: RE: Office of IT – April 9th, 2018

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary breach of your account.  The email can be deleted from your Inbox or mobile phone.   From: Monika […]

Fraudulent Email Alert: UBC Information Technology Services (ITS) – April 7th, 2018

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary breach of your account.  The email can be deleted from your Inbox or mobile phone.   From: UBC […]

RESOLVED: FASmail Webmail (UBCV and UBCO) and Student & Alumni Webmail Login Page Issues March 17, 2018 11:00PT – 14:40PT

Technicians have resolved the incorrect login pages for the following sites: https://www.mail.ubc.ca https://www.mail.ok.ubc.ca https://webmail.alumni.ubc.ca Please note that functionality was not impacted.

FASmail Webmail (UBCV and UBCO) and Student & Alumni Webmail Login Page Issues March 17, 2018 11:00 PT

Please note that the following Webmail login pages are experiencing issues:   https://www.mail.ubc.ca https://www.mail.ok.ubc.ca https://webmail.alumni.ubc.ca   These site are currently displaying a broken version of the login page due to patching the environment. The team is aware of the issue and is working to correct it as soon as possible.   Please note that this […]