Email

FASmail Email Service Maintenance Nov 23, 2017 20:00 – 21:00 PT

On November 23, 2017 20:00 – 21:00 PT, UBC IT will perform system maintenance on the UBC FASmail Email Service.   During the Maintenance window some users may receive a notification that their mailbox is temporary unavailable and to try again at a later date.

Mail Relay Service Maintenance November 21, 2017 10:00 – 17:00 PT

The UBC Mail Relay service will be undergoing maintenance during this period. No end user impact is expected.

*RESOLVED* FASmail Issues – Monday November 20, 2017 16:10 PT

Technicians have resolved the issue and all POP, IMAP and SMTP services in FASmail have been restored. As backlogged emails are still being processed, users may experience delivery delays from external senders.”

FASmail Issues – Monday November 20, 2017 14:45 PT

We are currently experiencing issues with POP, IMAP and SMTP services in FASmail. Technicians have been notified and they are investigating. Update 16:00 PT:  Our technicians are still working on the issue.  

*RESOLVED* Issue with law.ubc.ca and webmail.alumni.ubc.ca websites – Monday November 20, 2017 16:15

Issues with the websites law.ubc.ca and webmail.alumni.ubc.ca have been resolved as of 16:15 PT.

Issue with law.ubc.ca and webmail.alumni.ubc.ca websites – Monday November 20, 2017 13:45

Presently we are experiencing issues with law.ubc.ca and webmail.alumni.ubc.ca websites. Technicians are presently investigating.

UBC Mail Relay Maintenance November 9, 2017 19:00 – 20:00 PT

The UBC Mail Relay service will be undergoing maintenance on Thursday, November 9, 2017 from 19:00 – 20:00 PT. No outage is expected during this time.

Fraudulent Email Alert: IT-Helpdesk – Nov 8, 2017

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount  and change your password immediately.  Also, please forward a copy of the email including full headers to security@ubc.caand advise of the possible temporary breach of your account.  The email can then be deleted […]

RESOLVED – FASmail Connectivity Issues November 7, 09:39 PT

The FASmail Connectivity Issues with Outlook and webmail have been resolved at November 7, 09:45 PT.

FASmail Connectivity Issues November 7, 09:39 PT

Some users may experience an issue connecting to FASmail.  Outlook may freeze or hang. Technicians are investigating.