Email

UBC (Vancouver) FASmail Service Maintenance September 23, 2018 20:00 – 21:00 PT

On September 23, 2018 20:00 – 21:00 PT, UBC IT will perform system maintenance on the UBC (Vancouver) FASmail Service. After the maintenance window, all UBC Vancouver FASmail users will be presented with a new webmail login page. Once logged in to webmail, you will be presented with the current web interface. A preview of […]

Student and Alumni Email Sign Up Website Maintenance September 20, 2018 20:00 – 20:15 PT

The Student and Alumni Email Sign Up website (https://id.ubc.ca) will be undergoing maintenance on September 20, 2018 between 20:00 and 20:15 PT. This website will not be available for the creation, deletion or updates of Student and Alumni email aliases. Existing aliases will continue to work during this maintenance window and access to the Student […]

UBC (Vancouver) FASmail Service Maintenance September 17, 2018 09:00 – 10:00 PT

On September 17, 2018 09:00 – 10:00 PT, UBC IT will perform system maintenance on the UBC (Vancouver) FASmail Service. No user  impact is expected.

RESOLVED – CWL Authentication Issue – September 5, 2018 11:01 PT

September 5th, 2018 15:30 PT – All web authentication services have now been confirmed to be stable and are fully operational.  If you would like to receive a more detailed account of activities performed and the analysis that we are currently conducting, please refer to the Cybersecurity Confidential Communications website (hxxps://cc.cybersecurity.ubc.ca/).  You will need to sign […]

Email Alert: UBCcard Plan email – August 30, 2018

An email titled “You’ve got money to spend on food and drinks at UBC” was sent out today with suspicious content.  The UBC Cybersecurity Team has verified that it is a legitimate, authentic UBC message sent from UBC Food Services and therefore Not a phishing email.  It is safe to open the email.   The […]

Fraudulent Email Alert: Payment Details – August 30, 2018

Do not reply to the email or open the attached file – it is a fraudulent attempt to gain sensitive information from you. If you think you may have submitted your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary breach of your account. This phishing […]

Fraudulent Email Alert: Invoices from Various Senders – August 1st, 2018

Invoices are being emailed from various senders with various subjects.  Do not reply to these emails or click on the link contained in the emails. If you think you may have clicked on the link, please advise security@ubc.ca.  The email can be deleted from your Inbox or mobile phone. Samples:      

Fraudulent Email Alert: IT Systems Notification **IRN** – July 31st, 2018

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary breach of your account.  The email can be deleted from your Inbox or mobile phone.  

Resolved – Scanning Documents via Email Intermittent – July 24, 2018 14:30 PT

This issue has been resolved – July 25, 2018 08:00 PT   ==   Please note at this time, there are intermittent issues with sending an email of a scanned document when using printers or photocopiers. Our technicians are currently investigating this issue.

Fraudulent Email Alert: Library Notifications – July 24th, 2018

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary breach of your account.  The email can be deleted from your Inbox or mobile phone.   From: University […]