Email

UBC Vancouver Faculty and Staff Email (FASmail) Service Maintenance November 1, 2018, 21:00-22:00 PT

On November 1, 2018, 21:00-22:00 PT, UBC IT will perform system maintenance on the UBC Vancouver Faculty and Staff Email (FASmail) Service. During the maintenance window, users using an IMAP or POP email client might experience a momentary service interruption.

Cisco Umbrella Service Malicious Site Blocking Enabled November 1, 2018, 11:30-11:45 PT

The Cisco Umbrella service will have block mode enabled on all UBC Vancouver networks (wired and wireless) on November 1, 2018, at 11:30 PT. The service will then intercept requests to known malicious sites, and redirect users to a UBC block page. These blocks will apply to three categories of malicious sites: Known Command and […]

Fraudulent Email Alert: IT Service Support – Oct 30th, 2018

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary breach of your account.  The email can be deleted from your Inbox or mobile phone.   From: CRISTALLO […]

Fraudulent Email Alert: RE: Warning!!! – Oct 23, 2018, 09:16 PT

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary breach of your account.  The email can be deleted from your Inbox or mobile phone.  

UBC Vancouver Faculty and Staff Email (FASmail) Service Maintenance October 18, 2018, 21:00-22:00 PT

On October 18, 2018, 21:00-22:00 PT, UBC IT will perform system maintenance on the UBC Vancouver Faculty and Staff Email (FASmail) Service. During the maintenance window, no outage is expected as a result of this change.

UBC Vancouver Faculty and Staff Email (FASmail) Service Maintenance – October 10, 2018, 21:00-22:00 PT

On October 10, 2018 21:00 – 22:00 PT, UBC IT will perform system maintenance on the UBC (Vancouver) Faculty and Staff Email (FASmail) Service. No user impact is anticipated during the maintenance window.

RESOLVED: Outlook Connectivity Issues – October 4, 2018 09:00 PT

09:00 PT October 4, 2018 Please be advised that technicians have worked with Microsoft to resolve the Outlook connectivity issues.  If you are still unable to open Outlook, please restart your computer and try again.  If you require further assistance, please contact the IT Service Centre Help Desk. 17:00 PT October 3, 2018 The team […]

UBC Vancouver Faculty and Staff Email (FASmail) Service Maintenance – September 24, 2018 22:00–23:59 PT

On September 24, 2018 22:00 – 23:59 PT, UBC IT will perform system maintenance on the UBC (Vancouver) FASmail Service. During the maintenance window, FASmail users maybe prompted to re-authenticate. No outage is expected as a result of this change.

RESOLVED: Outlook Connectivity Issues (Building Operations and Related Departments) – September 24, 2018 16:50 PT

16:50 PT September 24, 2018 The Outlook connectivity issue affecting Building Operations (and related departments) has been resolved as of 14:00 PT. There are a few isolated reports that we are continuing to investigate. If you continue to experience issues, please report the issue to the IT Service Centre and try one of the following […]

UBC (Vancouver) FASmail Service Maintenance – September 23, 2018 20:00–21:00 PT

On September 23, 2018 20:00 – 21:00 PT, UBC IT will perform system maintenance on the UBC (Vancouver) FASmail Service. After the maintenance window, all UBC Vancouver FASmail users will be presented with a new webmail login page. Once logged in to webmail, you will be presented with the current web interface. A preview of […]