Campus-Wide Login

CWL My Account Web page login Issue – April 4, 2011 9:20

Presently the CWL My Account Web page is experiencing login Issues. Users may contact the UBC IT Service Center at 604-822-2008 for any password re-set requests. Technicians are working to resolve this issue.

CWL Web Applications will undergo maintenance on April 2, 2011 10:00 to 14:00

The CWL web application will be undergoing maintenance on Saturday, April 2, 2011, between 10:00 to 14:00. The CWL web applications, impacted by this maintenance window, are: – Customer information site: – myAccount (e.g. password updates): – SignUp (create CWL accounts): CWL authentication will not be impacted.

Service Maintenance – March 9 2011, 10:00 – 11:00

The CWL service will be undergoing system maintenance from 10:00 – 11:00 AM on Wednesday, March 9th 2011. No outage is expected at that time and all CWL services will be available.

CWL myAccount Maintenance March 7, 2011 16:00 – 17:30

CWL myAccount will be undergoing maintenance on Monday 7th March 2011 (16:00 – 17:30). There will not be any planned outages during the maintenance window.

UBC IT Multiple Systems Outages March 4, 2011 09:50

The system outage which began at 8:38 this morning is affecting the following servies: CWL authentication (affecting new logins and not existing connections) Interchange email UBC Directory myUBC MSP TraccII Transmogrifier Pinnacle Billing System Time Sheet Pro Personal Absence Tracker UBC IT Personal Absense Tracker Enrolment Services Technicians are working on this problem […]