Campus-Wide Login

Resolved – CWL Login Issue with Students Transfer Credit Portal and Note Taker Application

Since May 24, 2017, the following Student Applications have been experiencing CWL login issues. Students Transfer Credit Portal https://secure.students.ubc.ca/global/transfercredit/ Note Taker Application https://secure.students.ubc.ca/access/requestnotetaker/index.cfm The support teams are currently working on resolution of the CWL login issue. Current ETA for resolution of issue is by June 5th. Bulletin will be kept up to date. For more […]

CWL Authentication Service (Auth 2) Maintenance May 24, 2017 06:00-07:00PT

CWL Authentication Service (Auth 2) will be undergoing maintenance on 24th May, 2017 06:00-07:00PT. There are no expected service disruptions. [NB to CAB: Communications will also be sent via email, SNAG etc to service owners of applications integrated with Auth2].

IAM myAccount/Activation of new SITS accounts/Web services Maintenance May 18, 2017 18:30-22:00 PT

On May 18, 2017 from 18:30-22:00 PT, the following services will be under maintenance and a brief outage may occur: · IAM myAccount · Activation of new accounts for new hires, Graduate Admissions Systems (SITS: Vision), and UBC Sauder Executive Education Registration System (SITS/Exec Ed) · Web service API used by academic systems support (e.g. […]

UBC’s Shibboleth Identity Provider Service Maintenance May 11, 2017 06:00-07:00PT

UBC’s Shibboleth Identity Provider Service will be undergoing maintenance on 11th May, 2017 06:00-07:00PT. There are no expected service disruptions. [NB to CAB: Communications will also be sent via email, SNAG etc to service owners of applications integrated with Shibboleth].

*RESOLVED*FASmail issues with Webmail/Outlook May 11th, 2017 12:43 PT – 13:03 PT

Some users may experience issues with logging into webmail (mail.ubc.ca) and Outlook. Technicians are currently investigating the issue.   Issue has been resolved – 13:03 PT

IAM myAccount/activation/Web services Maintenance May 08, 2017 19:00-21:00 PT

On May 8, 2017 from 19:00-21:00 PT, the following services will be under maintenance and a brief outage may occur: IAM myAccount Activation of new accounts for new hires, Graduate Admissions Systems (SITS: Vision), and UBC Sauder Executive Education Registration System (SITS/Exec Ed) Web service API used by academic systems support (e.g. SITS Tribal) Please […]

CAS Maintenance May 08, 2017 06:00-07:00PT

The Central Authentication Service will be undergoing maintenance on 8th May, 2017 06:00-07:00PT. There are no expected service disruptions. [NB to CAB: Communications will also be sent via email, SNAG etc to service owners of applications integrated with CAS].

Student and Alumni Email Service Maintenance May 3, 2017 21:00 – 22:00 PT

On May 3, 2017 21:00 – 22:00 PT, UBC IT will perform system maintenance on the UBC Student and Alumni Email Service.  No user impact is expected.

*RESOLVED* Reset password issue on myaccount.ubc.ca Apr 26, 2017 10:08 PT

Users may be experiencing issues with reset password on myaccount.ubc.ca with the ‘Forgot CWL Password’ link would be getting error messages. Please contact 604.822.2008 if you are having difficulties resetting your CWL password. 10:32 PT – issue resolved

CWL myAccount Maintenance APR 25, 2017 18:00-22:00PT

The CWL myAccount service will be undergoing maintenance on APR 25, 2017 18:00-22:00PT. There will not be any service interuptions during the maintenance window.