Campus-Wide Login

CWL Web services Maintenance Jun 1st, 2018 18:00 – 19:00 PT

On Jun 1st, 2018 18:00 – 19:00PT, the following services will be under maintenance, and a brief outage may occur. Users may be prompted to reauthenticate. Services impacted by the maintenance include: · CWL myAccount · Activation of new accounts for new hires, Graduate Admissions Systems (SITS: Vision), and UBC Sauder Executive Education Registration System […]

Campus Wide Login (CWL) Database Upgrade on May 26, 2018 from 08:00 to 14:00 PT

During the above maintenance window, a number of UBC Enterprise services will experience an outage. Users will not be able to create or modify CWL accounts during this period. CWL authentication will not be affected. Unaffected Services – CWL authentication services – CAS, Shibboleth, CWL Authentication Service web authentication (no account updates). – EAD, OpenLDAP, […]

RADIUS Maintenance on June 02, 2016, from 09:00 to 13:00 PT

The RADIUS authentication service (for wireless and VPN) will undergo maintenance on June 02, 2016, from 09:00 to 13:00 PT. This is in preparation for future multi-factor authentication capabilities. No impact to users is expected

UBC ELDAP Service Maintenance May 19, 2018 09:00 – 19:00 PT

The UBC ELDAP Service will be undergoing system maintenance on May 19, 2018, from 09:00 to 19:00 PT. No service outage is anticipated.

UPDATE: Enterprise-wide Systems Restored May 16, 2018 09:15 PT

Following yesterday’s outage of multiple UBC systems yesterday, UBC IT has restored all systems as of this morning, with the exception of GitHub (work continues on this throughout the morning). As part of this outage assessment, a full investigation into the root cause is now underway. Should campus users continue to experience any service issues, […]

CWL Authentication service maintenance May 10th, 2018 11:00 – 13:00 PT

The CWL Authentication service ( will be under maintenance.  No user impact anticipated.

UBC IT Network Maintenance – Saturday, May 05, 2018 03:00 – 06:00 PT

UBC IT will be performing network a topology cutover on the Vancouver campus on Saturday, May 05, 2018 03:00 – 06:00 PT. There will be no internet for up to 15 minutes for all campus networks, UBCO to UBCV campus, VGH to UBCV campus. In addition all Resnet services will incur a 1 hour outage […]

Staging (Non-Production) ELDAP Service Maintenance May 03, 2018 18:00 – May 04, 2018 02:00 PT

The non-production STG ELDAP service will be undergoing system maintenance, on May 03, 2018, and will be unavailable from 18:00 till 02:00 on May 04, 2018. The STG Shibboleth 3 service will also be unavailable at this time.

CWL Authentication Service (Auth2) Maintenance Mar 14, 2018 09:30-10:00PT

The CWL Authentication Service (Auth2) will be undergoing maintenance on Mar 14, 2018 09:30-10:00PT. Integration partners will be notified in advance w.r.t test steps for this change.