Campus-Wide Login

CWL Maintenance July 13, 2017 18:00-22:00 PT

On Thursday, July 13, 2017 from 18:00 to 22:00 PT, we will be migrating the IAM Database to the new data centre (EduCloud). During this time, all enterprise services and CWL authentication will remain available. However, users will not be able to change passwords or create new CWL accounts during the maintenance window. In addition, […]

Enterprise Services Network Maintenance July 1, 2017 05:00 – 07:00 PT

During the above maintenance window, a number of UBC Enterprise services may see outages of up to 5 minutes. Services include the following: AccessUBC / myAccount Authentication Services Authentication Services Credential Broker Auth2 CAS Shibboleth CWB / Hyperion Confluence EduCloud Administration Interface Kaltura m.ubc.ca Student and Alumni Email Workspace Graduate Studies Online Application

CWL Web services Maintenance July 1st, 2017 05:00 – 07:00 PT

On July 1st, 2017 05:00 – 07:00PT, the following services will be under maintenance and and a brief outage may occur: · IAM myAccount · Activation of new accounts for new hires, Graduate Admissions Systems (SITS: Vision), and UBC Sauder Executive Education Registration System (SITS/Exec Ed) · Web service API used by academic systems support […]

CWL SignUp Website Upgrade June 28, 2017 17:00 – 19:00 PT

The CWL SignUp website will be undergoing maintenance on June 28, 2017 17:00 – 19:00 PT. Users may experience service interruption which can be resolved by re-login.

CWL myAccount Website Maintenance June 27, 2017 16:00 – 19:00 PT

The CWL myAccount website will be undergoing maintenance on June 27, 2017 16:00 – 19:00 PT. Users may experience service interruption which can be resolved by re-login.

OpenLDAP Maintenance – June 14th, 2017 05:00 – 08:00PT

UBCIT’s OpenLDAP service will be undergoing maintenance on Wednesday Jun 14, 2017 05:00-08:00PT. There is no service downtime expected during the maintenance window.

ELDAP Maintenance – June 12th, 2017 05:00 – 12:00 PT

UBC’s Enterprise LDAP (ELDAP) service will be undergoing maintenance on Monday Jun 12, 2017 05:00-12:00PT. There is no service downtime expected during the maintenance window.

Resolved – CWL Login Issue with Students Transfer Credit Portal and Note Taker Application

Since May 24, 2017, the following Student Applications have been experiencing CWL login issues. Students Transfer Credit Portal https://secure.students.ubc.ca/global/transfercredit/ Note Taker Application https://secure.students.ubc.ca/access/requestnotetaker/index.cfm The support teams are currently working on resolution of the CWL login issue. Current ETA for resolution of issue is by June 5th. Bulletin will be kept up to date. For more […]

CWL Authentication Service (Auth 2) Maintenance May 24, 2017 06:00-07:00PT

CWL Authentication Service (Auth 2) will be undergoing maintenance on 24th May, 2017 06:00-07:00PT. There are no expected service disruptions. [NB to CAB: Communications will also be sent via email, SNAG etc to service owners of applications integrated with Auth2].

IAM myAccount/Activation of new SITS accounts/Web services Maintenance May 18, 2017 18:30-22:00 PT

On May 18, 2017 from 18:30-22:00 PT, the following services will be under maintenance and a brief outage may occur: · IAM myAccount · Activation of new accounts for new hires, Graduate Admissions Systems (SITS: Vision), and UBC Sauder Executive Education Registration System (SITS/Exec Ed) · Web service API used by academic systems support (e.g. […]