BCNET Degraded Network Services in Prince George – October 11, 2013

From: 12:33 Friday, October 11, 2013 To: 21:24 Friday, October 11, 2013 Reason: Fiber cut in the Prince George area. Supplier technicians travelled onsite to complete repairs. Effects: All network services in the Prince George area were severely degraded during this time. Partial services were restored at 19:45 full services restored at 21:24. Contact: Please […]

BCNET Services Bell PGTX Network Outage: Aug 14 2013

From: 07:22 Wednesday, August 14, 2013 To: ongoing Reason: Hardware failure of Bell network equipment in Prince George and waiting on replacement parts to arrive. Effects: There are no customer impacts to BCNET services in Prince George due to multiple Internet Transit services in place. Contact: Please contact the BCNET Network Operations Centre at 604-822-1348 […]

BCNET Router Maintenance – July 28, 2013 06:00-08:00 PT

Reason: Scheduled maintenance to upgrade the OS of all routers in the Transit Exchanges as part of continual life cycle maintenance and to resolve outstanding OS issues. Effects: Even though this is an in service upgrade, sites may experience brief interruptions to network connectivity as changeovers are done. Impacts could be up to two service […]

BCNET Vancouver Router Maintenance – July 14, 2013 07:00 – 08:00 AM PT

From: 07:00 Sunday, July 14, 2013 To: 08:00 Sunday, July 14, 2013 Reason: Regular lifecycle maintenance to upgrade the core router OS to address outstanding issues. Effects: The majority of network services through Vancouver will not be impacted during this upgrade including all Internet Transit and Peering services. The following Logical routing instances and L2 […]

BCNET Vancouver Internet Disruption – July 05, 2013

From: 13:47 Friday, July 05, 2013 To: 13:54 Friday, July 05, 2013 Reason: Unexpected interface card reload during routine network maintenance. Effects: Brief disconnection of two out of three Internet Transit service providers. Customers may have noticed a momentary reconnection of Internet traffic as backup routing paths failed over to the third service provider. All […]

BCNET VM Server Maintenance July 3, 2013 22:00-23:00 PT

From: 22:00 Wednesday, July 3, 2013 To: 23:00 Wednesday, July 3, 2013 Reason: Reboot of VM server required to restore all services to the VMs. Effects: Until this maintenance is completed, eduroam RADIUS will be operating at reduced redundancy. During this maintenance window, logins to the BCNET wiki and other services using LDAP as the […]

BCNET Victoria Scheduled Maintenance – July 4, 2013 07:00 – 08:00

From: 07:00 Thursday, July 4, 2013 To: 08:00 Thursday, July 4, 2013 Reason: Scheduled maintenance to replace a faulty card in the Victoria site. Effects: The hardware swap will cause on outage of up to 15 minutes for the following lightpath services in Victoria. All other network services including Internet Transit and Peering in Victoria […]

BCNET Maintenance Resecheduled on Western ROADM network – June 27, 2013

From: 05:00 Thursday, June 27, 2013 To: 06:30 Thursday, June 27, 2013 Reason: Scheduled maintenance to replace faulty amplifiers on the Western ROADM network. This is work rescheduled from June 20 to June 27. Effects: The repairs will cause two network interruptions of up to 30 minutes each. Network connectivity for the following lightpaths and […]

BCNET Western ROADM outage June 20/13 – restored

From: 11:20 Thursday, June 20, 2013 To: 14:00 Tuesday, June 25, 2013 Reason: Due to flooding and landslides, there were multiple fiber breaks in the Exshaw area. Carriers have completed repairs. Effects: All services have now been verified to be back in normal operation. The following Lightpath Services were impacted during this time. Cybera ECONET […]

BCNET Western ROADM outage June 20, 2013 UPDATE

From: 11:20 Thursday, June 20, 2013 To: ongoing Reason: Due to flooding and landslides, there are multiple fiber breaks in the Exshaw area. Carriers have been notified and repairs are in progress. No ETR is available at this time. Effects: The following Lightpath Services are impacted. All BCNET Internet Transit and Peering services are operational. […]