BCNET

Network connectivity issues May 7, 2014 16:00 PT UPDATE

Network connectivity has now been restored. Technicians are investigating the cause of the issue, and we continue to monitor the situation closely.

CANARIE and BCNET Network Maintenance May 7, 2014 09:00 – 17:00 PT

From: 09:00 PDT Wednesday, May 7, 2014 To: 17:00 PDT Wednesday, May 7, 2014 Reason: CANARIE and BCNET are conducting network maintenance to upgrade and ready components for 100GigE services. Effects: The UBC node will be upgraded during this maintenance window. The equipment replacement will cause an outage of up to 6 hours during the […]

BCNET Surrey Power Outage – April 15/14 Updated

From: 10:56 PT Tuesday, April 15, 2014 To: 15:30 PT Tuesday, April 15, 2014 Reason: Building power has been lost at the Surrey Central site. The power surge that occurred overpowered many of the UPS and power supplies have been damaged. BC Hydro is wiring in temporary power so equipment can be diagnosed. No further […]

BCNET Surrey Power Outage – April 15/14

From: 10:56 PT Tuesday, April 15, 2014 To: ongoing Reason: Building power has been lost at the Surrey Central site. The power surge that occurred overpowered many of the UPS and power supplies have been damaged. BC Hydro is wiring in temporary power so equipment can be diagnosed. No further ETR is available as yet. […]

BCNET Network Maintenance Extended – 18:00 PDT Saturday, March 29, 2014 – 18:00 PDT Sunday, March 30, 2014

CANARIE is conducting maintenance of the optical network between Vancouver and Kamloops. During the initial period,another network component failed. A replacement module has been sourced with ETR for 18:00 March 30.

BCNET – Olympics 2014 and Network Services

A note to you on BCNET Network Services relative to the Olympics. As you are aware, events are live streamed online for the Olympics and a very high level of network activity is expected across the Internet. The live streaming is distributed at BCNET through an Akamai caching service. This reduces possible loads on our […]

*Resolved* BCNET Vancouver-Victoria Outage – Jan 13/14

From: 21:25 Monday, January 13, 2014 To: 13:34 Tuesday, January 14, 2014 Reason: A failed component on the ROADM network. Replaced equipment to restore full services. Effects: All routed, L3 and transit services were operational over backup circuits. L2 services were manually reconfigured to backup circuits including: BC Libraries Co-operative UBC Distributed Medical Program These […]

BCNET Client Portal Traffic Statistics Outage – Jan 14/14

From: 08:00 Tuesday, January 14, 2014 To: 08:30 Tuesday, January 14, 2014 Reason: As part of ongoing maintenance and improvements, BCNET is migrating the underlying support system to a high availability platform. Effects: The reporting of traffic statistics to BCNET clients through the Client Portal will be unavailable during this period. There will be no […]

Technical Notice on NTP Amplification Attacks – Jan 6, 2014

There are reports of attacks aimed at NTP (Network Time Protocol) services which can significantly impact your associated server and network services. Please see the following for a short description of the current attacks. http://www.symantec.com/connect/blogs/hackers-spend-christmas-break-launching-large-scale-ntp-reflection-attacks Many sites run NTP on servers – perhaps dedicated servers for NTP only or in conjunction with other services. Those […]

BCNET Vancouver Router Maintenance – Jan 3, 2014

From: 21:22 Thursday, January 2, 2014 To: 06:13 Friday, January 3, 2014 Reason: One of the core Vancouver routers was causing BGP route flaps starting at the above time. Technicians and the vendor were called in for assistance. A hardware swap of a card was scheduled and completed between 05:00 – 06:00 Jan 3. Effects: […]