BCNET Primary DNS services August 21,2017 13:00 – August 26th

From: 13:00 Monday, August 21, 2017 To: August 26th, 2017 Reason: The underlying issues with BCNET DNS were resolved on Aug 26th Clean up and improvement continued until September 4th  A DNS change freeze was put in place Aug 28th and is to be lifted September 15th. We are continuing to monitor and review BCNET’s DNS structure.  We […]

BCNET Surrey Exchange outage August 19,2017 09:20 – 11:20

From: 09:20 Saturday, August 19, 2017 To: 11:20 Saturday, August 19, 2017 Reason: BCNET Surrey Exchange was down due to Power issues. Effects: BCNET services WIKI and JIRA are down and are still being investigated. All other network services, such as Internet Transit, Peering, access to the Research Network, and services at other Exchanges are […]

BCNET Prince George Exchange Fiber maintenance August 16, 2017 00:00-06:00 PT

From:       00:01 PST Wednesday, August 16, 2017 To:            06:00 PST Wednesday, August 16, 2017   Reason:     Vendor will perform maintenance work on fiber between Prince George and Vancouver.   Effects:    Backbone network connectivity between Prince George and Vancouver will be interrupted during this maintenance window. Research network traffic and Local internet transit will be impacted […]

EduCloud Server Dashboard Maintenance August 16, 2017 08:00-16:00 PT

EduCloud Server Dashboard environment ( will be upgraded on Wednesday, August 16th between 08:00 and 16:00. The dashboard portal will not be available during the upgrade window. Please note that this upgrade does not affect the EduCloud Server Administration portal, or management of virtual machines.

EduCloud Server Service Maintenance – August 16th, 2017 10:00 – 22:00 PT

We will be performing non-disruptive maintenance on the EduCloud Server environment ( on Wednesday, August 16th, 2017 between 10:00 – 22:00 PT. Please note that there will be no impact to any EduCloud Server Administration Portal functions, or running virtual machines within the environment.

UBC IT Network Maintenance – Friday, August 18, 2017 05:30 – 07:30 PT

UBC IT will be performing hardware upgrades on the Vancouver campus Internet border on Friday, August 18, 2017 between 05:30 and 07:30 PT. Redundant systems are available, no major service disruptions are anticipated. Affected clients will be notified directly.

*RESOLVED*BCNET Wiki Outage – August 8, 2017 09:57 PT – 10:30 PT

From: 09:57 PT Tuesday, August 08, 2017 To: 10:30 PT Tuesday, August 08, 2017   Reason: BCNET outage.   Effects: The BCNET wiki website was inaccessible due to a proxy error.   All other BCNET IT services were not impacted.   Contact: Please contact the BCNET Network Operations Centre at 604-822-1348 option 3 or […]

BCNET Information Technology Maintenance August 10, 2017 21:00 – 23:59 PDT

From: 21:00 Thursday, August 10, 2017 To: 23:59 Thursday, August 10, 2017   Reason: BCNET internal and external servers will be patched as part of this maintenance.   Effects: Impact will be minimized to BCNET IT services as redundant systems are in place. Some of these systems include the following; DNS, NTP, Eduroam, BCNET Wiki. […]

*Complete* Vancouver Campus Internet Border Maintenance – August 5, 2017 06:00 – 08:00 PT

*Maintenance Complete* UBC Point Grey’s Internet service provider, BC Net, will be performing maintenance on its core routers on Saturday, August 5th, 2017 between 06:00 – 08:00 PT. Connectivity to Teaching Hospitals (VGH, St. Paul’s, Children and Women’s) as well as the Faculty of Medicine Distributed Medical Program (DMPAV) will be temporarily unavailable. Redundant paths […]

BCNET Vancouver Exchange Router upgrade maintenance August 5,2017 06:00 – 08:00 PDT

From: 06:00 Saturday, August 5, 2017 To: 08:00 Saturday, August 5, 2017 Reason: BCNET is conducting core router Junos upgrades at the Vancouver Exchange impacting routers in Vancouver and Surrey. Effects: There will be a network interruption of up to 20 minutes per each upgrade. Impacts are localized to all members and services connecting through […]