BCNET

Prince George (PGTX) Exchange Router Outage Due to Shaw Scheduled Fibre Maintenance June 23, 2020, 22:00 PT – June 24, 2020, 02.32 PT

From:       22:00 PT Tuesday, June 23, 2020 To:            2:32 PT Wednesday June 24,2020   Reason:     Shaw scheduled fibre maintenance.   Effects:    The scheduled fibre maintenance was completed and internet service restored to the PGTX router   Contact:    Please contact the BCNET Operations Center at 604-822-1348 option 3 or noc@bc.net when network problems are experienced outside of a maintenance window.   […]

EduCloud Dashboards Maintenance June 19, 2020, 09:00-11:00 PT

UBC IT will be performing scheduled maintenance on EduCloud Dashboards (Operations Manager) on June 19, 2020 from 9:00 AM to 11:00 PM. During this window, access to the dashboards will be intermittent. There will be no impact to running virtual machines or your ability to manage your VMs and Org via the EduCloud administration portal.

RESOLVED: BCNET Gateway to CANARIE ORAN Down.

From: 00:50 PT Tuesday, June 17, 2020 To:       07:41 PT Tuesday, June 17, 2020 Reason:     ORAN Peering with CANARIE down. Effects:    This BCNET BGP Peering with CANARIE in the Vancouver within the Vancouver Router is down. BCNET and CANARIE determined a hardware fault caused the outage. The hardware was reset and all ORAN […]

EduCloud Dashboards Maintenance June 10, 2020, 09:00-17:00 PT

We will be performing scheduled maintenance on EduCloud Dashboards (Operations Manager) on June 10, 2020 from 9:00 AM to 5:00 PM. During this window, access to the dashboards will be intermittent. There will be no impact to running virtual machines or your ability to manage your VMs and Org via the EduCloud administration portal.

BCNET Educloud Server Web Portal Maintenance June 6, 2020, 08:00–12:00 PT

The BCNET EduCloud Server Web Portal (bcnet.educloud.ubc.ca) will undergo maintenance on June 6, 2020, from 08:00 – 12:00 PT. There is no expected user impact during this maintenance window.

BCNET EduCloud Server Maintenance May 30, 2020, 07:00–15:00 PT

UBC IT Systems will be performing scheduled maintenance on the BCNET EduCloud Server environment (https://bcnet.educloud.ubc.ca) on May 30, 2020, 07:00-15:00 PT. Virtual machines running on the BCNET EduCloud service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be able […]

RESOLVED: EduCloud Server Intermittent Connectivity Issue, May 26, 2020 17:20 PT

Update: May 26, 2020, 17:20 PT The network connectivity issues have been resolved as of 17:20 PT. We are experiencing intermittent connectivity issues between Vancouver and Kamloops locations which affect the ability to manage workloads in Kamloops.  The portal is up and running, however, you may not be able to manage workloads in your Kamloops […]

EduCloud Server Maintenance (Vancouver) May 2, 2020, 07:00 PT to May 26, 2020, 18:00 PT

The EduCloud Server environment (https://bcnet.educloud.ubc.ca) for Organizations hosted in Vancouver will be undergoing scheduled maintenance from May 2, 2020 07:00 PT to May 26, 2020 18:00 PT. There are no expected outages to running virtual machines and no impacts to the EduCloud Server Administration Portal for Vancouver orgs except during the below dates: May 3, […]

Infrastructure Maintenance: BCNET Information Technology Maintenance May 28, 2020 18:00 – 21:59 PDT

From: 18:00 Thursday, May 28, 2020 To: 21:59 Thursday, May 28, 2020 Reason: BCNET infrastructure will be patched/updated as part of this maintenance. Effects: Impact will be minimized to BCNET IT services as redundant systems are in place. Some of these systems include the following; DNS, NTP, Eduroam, BCNET Wiki. Contact: Please contact the BCNET […]

EduCloud Dashboards Maintenance May 19, 2020, 09:00-17:00 PT

EduCloud Dashboards will be undergoing maintenance on May 19, 2020, 09:00-17:00 PT. The service will not be available during this window.