BCNET

UBC Network Maintenance at the University Data Center August 22, 2019, 22:00-23:59 PT

UBC IT will be performing network interlink upgrades at the University Data Center on August 22, 2019, between 22:00 and 23:59 PT. The network interlinks are used by EduCloud, TeamShare, Home Drive, and VDI services. There are no expected outages; however, users may experience intermittent slowness when connecting to the above services during the maintenance […]

Kamloops and Prince George Exchange routers maintenance August 23, 2019, 06:00-07:00 PT

From:       6:00 PT Friday, August 23, 2019 To:         7:00 PT Friday, August 23, 2019   Reason:     Kamloops and Prince George Exchange routers maintenance.   Effects:    This is a routine network maintenance and up to two fine minutes service interruptions can be expected per site.   Contact:    Please contact the BCNET Operations Center at 604-822-1348 option 3 or noc@bc.net when network problems are experienced outside of […]

[BCNET] Upgrade Notice: Jira, Wiki, and Crowd will be inaccessible on Thursday, August 22, 2019, 21:00-22:00 PT

Greetings, BCNET is doing upgrades in their Atlassian systems. All systems will be inaccessible during the upgrade. Affected Systems Jira from 7.11.0 to 8.3.1 Confluence/Wiki from 6.12.3 to 6.15.4 Crowd from 3.3.2 to 3.4.5 Upgrade Schedule Date: Thursday, August 22, 2019 Time: 21:00 – 22:00 PT Duration: 60 minutes If you have any questions, please […]

BCNET Backbone router maintenance August 15, 2019, 06:30-07:00 PT

From:       06:30 PT Thursday, Aug. 15, 2019 To:         07:00 PT Thursday, Aug. 15, 2019 Reason:     BCNET backbone router maintenance. Effects:    This a routine network maintenance and no service interruption is expected. Contact:    Please contact the BCNET Operations Center at 604-822-1348 option 3 or noc@bc.net when network problems are experienced outside of a maintenance window. Posted By:  BCNET Operations Center 604-822-1348 option 3 noc@bc.net

Unscheduled Outage: wiki.bc.net intermittently unavailable on August 14, 2019 (12:00 – 15:08 PT)

From: 12:00 PT Wednesday, August 14, 2019 To: 15:08 PT Wednesday, August 14, 2019 Reason: Memory depleted Effects: wiki.bc.net is intermittently unavailable with a “Proxy Error” message. Resolution: Configurations have been modified to resolve the issue which required a restart. Contact: Please contact the BCNET Network Operations Centre at 604-822-1348 option 3 or noc@bc.net when […]

Load Balancer Maintenance August 10, 2019, 07:00-13:00 PT

UBC IT will be performing maintenance on the load balancing systems on August 10, 2019 from 07:00-13:00 PT. No service interruptions are expected.

Kamlops Exchange routers maintenance – August 7, 2019, 17:00 – 18:00 PT

From:       17:00 PT Wednesday, August 7, 2019 To:         18:00 PT Wednesday, August 7, 2019   Reason:     Kamloops Exchange routers maintenance.   Effects:    This is a routine network maintenance and no service interruption is expected.   Contact:    Please contact the BCNET Operations Center at 604-822-1348 option 3 or noc@bc.net when network problems are experienced outside of a maintenance window.   Posted By:  BCNET Operations Center 604-822-1348 option 3 noc@bc.net

Educloud Server Maintenance (Vancouver) July 18, 2019, 09:00 PT to August 01, 2019, 18:00 PT

The EduCloud Server environment will be undergoing maintenance from July 18, 2019, 09:00 PT to August 01, 2019, 18:00 PT. During this maintenance window, there is no expected outage to the Educloud Server Administration Portal or virtual servers.

RESOLVED: Kaltura Enterprise Video platform version upgrade July 30, 2019, 10:00 PT

July 30, 10:00 PT RESOLVED: Kaltura engineers identified the issue as a configuration mismatch with elasticsearch. All media should now be accessible to users.   If you encounter any further issues please contact the LT Hub (lt.hub@ubc.ca).   Thank you for your patience.   The Learning Applications Team. July 29, 10:00 PT UPDATE: The Kaltura […]

Educloud Server Maintenance (Vancouver) July 27, 2019, 07:00-07:30 PT

The EduCloud Server environment will be undergoing maintenance on July 27, 2019, 07:00-07:30 PT. During this maintenance window, there is no expected outage to the Educloud Server Administration Portal or virtual servers.