BCNET

EduCloud Server Service Maintenance – June 10, 2017 07:00 – 13:00 PT

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) on Saturday, June 10th, from 07:00 – 13:00 PT. Virtual machines running on the EduCloud Server service will remain up and running.  Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be able […]

EduCloud Server Backup (Kamloops) Software Maintenance May 25, 2017 13:00 – 16:00 PT

The EduCloud Server backup software will undergo maintenance on Thursday, May 25, from 13:00 – 16:00 PT. During this window, Systems will not be able to fulfill restore requests for virtual machines hosted in EduCloud Server.

EduCloud Server Backup Software Maintenance May 24, 2017 13:00 – 16:00 PT

The EduCloud Server backup software will undergo maintenance on Wednesday, May 24, from 13:00 – 16:00 PT. During this window, Systems will not be able to fulfill restore requests for virtual machines hosted in EduCloud Server.

EduCloud Server Service Maintenance – May 17, 2017 09:00 – June 6, 2017 19:00 PT

The EduCloud Server Service will be undergoing maintenance during this period. No impact to the service is expected. Virtual machines will continue to be up and running.

EduCloud Server Administration Portal Security Update (WannaCry) – Intermittent Availability – May 13,2017 11:00

The EduCloud Server Administration Portal will be patched for the WannaCry security vulnerability today.  As we are working with the vendor, we expect the portal to be intermittently available for several hours. There is no impact to the virtual machines that are running within the EduCloud Server service.  Administrators will be able to manage virtual […]

UPDATE: VM Hosting issues in UBC Okanagan – May 10, 2017 19:53 PT

The DNS, File and Phone services are back online. Technicians are still working to restore a few non critical Web Services by 12:00 PT tomorrow (May 11th).  This issue is only affecting the UBC Okanagan campus. The next update will be at 07:30 PT on May 11th.

UBC IT Network Maintenance – Thursday, May 11, 2017 07:30 – 08:30 PT

UBC IT NMC will be performing firewall integration on the Vancouver campus border on Thursday, May 11, 2017 between 07:30 and 08:30  PT. No service disruptions are anticipated.

RESOLVED – BCNET Surrey Fiber Outage – Wednesday May 3, 2017 – 17:33

From: 00:07 Wednesday May 3, 2017 To: 17:33 Wednesday May 3, 2017 Reason: BCNET Service provider Fiber cut in the Surrey area.This has been escalated and crews are on site. Effects: Clients impacted have diverse paths so impact is minimal. Clients / Service affected: UBC LFS Secondary BCIT Primary Contact: Please contact the BCNET Network […]

BCNET Surrey Fiber Outage – Wednesday May 3, 2017 00:07 – Ongoing

From: 00:07 Wednesday May 3, 2017 To: Ongoing Wednesday May 3, 2017 Reason: BCNET Service provider Fiber cut in the Surrey area.This has been escalated and crews are on site. Effects: Clients impacted have diverse paths so impact is minimal. Clients / Service affected: UBC LFS Secondary BCIT Primary Contact: Please contact the BCNET Network […]