BCNET

EduCloud Server Maintenance (Vancouver) – May 20, 2018 07:00-08:00

We will be performing scheduled maintenance on the EduCloud Server environment for Organizations hosted in UBC Vancouver during the above maintenance window. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be […]

UPDATE: Enterprise-wide Systems Restored May 16, 2018 09:15 PT

Following yesterday’s outage of multiple UBC systems yesterday, UBC IT has restored all systems as of this morning, with the exception of GitHub (work continues on this throughout the morning). As part of this outage assessment, a full investigation into the root cause is now underway. Should campus users continue to experience any service issues, […]

Educloud Server Administration Portal Issue – May 15th, 08:02 PT

We are currently experiencing an issue with Educloud Server Administration Portal. Administrators can continue to manage their virtual machines through regular remote management methods. Technicians are aware and currently working on a resolution. No ETA is available at this time.

EduCloud Server Backup Infrastructure Maintenance May 10th, 2018, 10:00 – 18:00 PT

The EduCloud Server backup infrastructure will undergo maintenance on Thursday, May 10th, from 10:00 – 18:00 PT. During this window, we will not be able to fulfill restore requests for virtual machines hosted in EduCloud Server.

Routine patching: BCNET Information Technology Maintenance May 10, 2018 21:00 – 23:59 PDT

From: 21:00 Thursday, May 10, 2018 To: 23:59 Thursday, May 10, 2018 Reason: BCNET internal and external servers will be patched as part of this maintenance. Effects: Impact will be minimized to BCNET IT services as redundant systems are in place. Some of these systems include the following; DNS, NTP, Eduroam, BCNET Wiki. Contact: Please […]

UBC IT Network Maintenance – Saturday, May 05, 2018 03:00 – 06:00 PT

UBC IT will be performing network a topology cutover on the Vancouver campus on Saturday, May 05, 2018 03:00 – 06:00 PT. There will be no internet for up to 15 minutes for all campus networks, UBCO to UBCV campus, VGH to UBCV campus. In addition all Resnet services will incur a 1 hour outage […]

Resolved – Network outage in Dairy Education Research Centre in Agassiz May 5, 2018 01:45

Network connectivity has been restored at Dairy Education Research Centre in Agassiz at 1.45 am May 5.

EduCloud Server Service Maintenance (Vancouver Location) – May 4, 2018 17:00 – 18:00 PT

We will be performing scheduled maintenance on the EduCloud Server environment for Organizations hosted in UBC Vancouver during the above maintenance window. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be […]

BCNET Prince George Exchange router maintenance Thursday May 3rd 22:00 to 04:00 May 4th Pacific Time

From:       22:00 PT Thursday, May 3rd, 2018 To:         04:00 PT Friday, May 4th, 2018 Reason:     Router hardware will be upgraded. Effects:    Backbone network connectivity in Prince George will be interrupted during this maintenance window. Research network traffic and Local internet transit will be interrupted as well. Contact:    Please contact the BCNET Network Operations Centre at […]